name: Kajabi FinOps
description: >
  FinOps Framework 1.0 FOCUS-aligned cost and usage model for Kajabi API
  and platform consumption. Kajabi charges a flat SaaS subscription fee per
  plan tier with no separate API call fees. Additional costs arise from
  contact add-ons and payment processing fees via Kajabi Payments.
specificationVersion: "1.0"

provider: Kajabi
serviceName: Kajabi Platform and Public API
billingModel: subscription
currency: USD

costCategories:
  - name: Platform Subscription
    description: >
      Fixed monthly or annual subscription fee for the Kajabi plan. API access
      is only available on the Pro tier. Annual billing provides approximately
      20% savings.
    billingDimension: plan-tier
    unit: month
    tiers:
      - tier: Kickstarter
        monthlyRate: 89.00
        annualMonthlyRate: 71.00
        annualTotalRate: 852.00
        apiIncluded: false
      - tier: Basic
        monthlyRate: 179.00
        annualMonthlyRate: 143.00
        annualTotalRate: 1716.00
        apiIncluded: false
      - tier: Growth
        monthlyRate: 249.00
        annualMonthlyRate: 199.00
        annualTotalRate: 2388.00
        apiIncluded: false
      - tier: Pro
        monthlyRate: 499.00
        annualMonthlyRate: 399.00
        annualTotalRate: 4788.00
        apiIncluded: true

  - name: Payment Processing Fees
    description: >
      Per-transaction fees applied when using Kajabi Payments. Fee rates vary
      by plan tier. Creators using external Stripe accounts may incur a
      surcharge.
    billingDimension: per-transaction
    tiers:
      - tier: Basic
        rate: "2.9% + $0.30"
      - tier: Growth
        rate: "2.8% + $0.30"
      - tier: Pro
        rate: "2.7% + $0.30"

  - name: Additional Contacts
    description: >
      Contacts beyond each plan's included limit can be purchased as an add-on
      in blocks of 5,000 contacts.
    billingDimension: per-5000-contacts
    unit: month
    rate: 25.00
    notes: >
      Price increased from $20 to $25 per 5,000 contacts in the January 2026
      pricing restructure.

costOptimization:
  - recommendation: >
      Use annual billing to save approximately 20% versus month-to-month
      pricing across all plan tiers.
  - recommendation: >
      Cache OAuth tokens and reuse them across API calls to avoid unnecessary
      token refresh overhead and potential rate limit pressure on authentication
      endpoints.
  - recommendation: >
      Use webhook subscriptions instead of polling API endpoints to reduce
      unnecessary API requests and lower the risk of hitting rate limits.
  - recommendation: >
      Monitor contact counts carefully; the Pro plan includes 100,000 contacts
      before add-on fees apply.
  - recommendation: >
      Route payments through Kajabi Payments on the Pro tier (2.7% + $0.30)
      to benefit from the lowest processing rate.

focusAlignment:
  serviceCategory: SaaS Platform
  chargeType: recurring-subscription
  pricingUnit: month
  commitmentDiscountType: annual
  references:
    - url: https://www.kajabi.com/pricing
      description: Kajabi Official Pricing Page
    - url: https://www.kajabi.com/updates/2025-pricing-updates
      description: Kajabi Q4 2025 Pricing Update Announcement