specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: Kaleyra
providerId: kaleyra
created: '2026-07-17'
modified: '2026-07-17'
reconciled: false
tags:
- CPaaS
- Messaging
- SMS
- WhatsApp
- Voice
- OTP
- Plans
description: >-
  Kaleyra (a Tata Communications company) uses usage-based, quote-driven CPaaS
  pricing rather than a public self-serve rate card. Messaging (SMS, WhatsApp,
  RCS), Voice, Verify (OTP), Email, and Video are billed per unit (per message /
  segment, per WhatsApp conversation or template category, per minute, per
  verification, per email, per participant-minute), and rates vary by
  destination country, operator, and volume. India traffic is subject to TRAI
  DLT registration (entity ID, sender/header, and template approval).
  Pricing is obtained via sales / account onboarding.
notes: >-
  No public per-country rate card was confirmed on the developer hub or
  corporate site in this pass; values below are structural (units and billing
  model), not specific prices. Capture negotiated per-country rates and any
  Tata Communications catalog alignment on reconciliation.
sources:
- https://www.kaleyra.com/
- https://developers.kaleyra.io/
- https://developers.kaleyra.io/docs/sms-api
plans:
- id: kaleyra-usage
  name: Usage-Based (Quote)
  type: usage
  description: >-
    Per-unit CPaaS usage across channels, priced by destination and volume.
    Contact Kaleyra / Tata Communications sales for a rate card.
  entries:
  - label: SMS (per message segment)
    name: sms
    type: usage
    metric: messages
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: per-segment, varies by destination country / operator (quote)
    userMultiplied: false
  - label: WhatsApp (per conversation / template)
    name: whatsapp
    type: usage
    metric: conversations
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: per Meta conversation category + Kaleyra fee (quote)
    userMultiplied: false
  - label: RCS (per message)
    name: rcs
    type: usage
    metric: messages
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: per-message, varies by destination (quote)
    userMultiplied: false
  - label: Voice (per minute)
    name: voice
    type: usage
    metric: minutes
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: per-minute, varies by destination (quote)
    userMultiplied: false
  - label: Verify / OTP (per verification)
    name: verify
    type: usage
    metric: verifications
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: per successful verification + channel delivery (quote)
    userMultiplied: false
  - label: Email (per email)
    name: email
    type: usage
    metric: emails
    limit: -1
    timeFrame: month
    geo: global
    unit: 1000
    price: per email / per 1,000 (quote)
    userMultiplied: false
  - label: Video (per participant-minute)
    name: video
    type: usage
    metric: participant_minutes
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: per participant-minute + recording/storage (quote)
    userMultiplied: false
  elements:
  - name: SMS
  - name: WhatsApp
  - name: RCS
  - name: Voice
  - name: Verify
  - name: Email
  - name: Video
- id: kaleyra-enterprise
  name: Enterprise
  type: enterprise
  description: >-
    Committed-volume agreements, dedicated onboarding, regional data residency
    (India / APAC / EU), subaccounts, and SLA. Contact sales.
  entries:
  - label: Enterprise Agreement
    name: enterprise
    type: flat
    metric: contract
    limit: -1
    timeFrame: year
    geo: global
    unit: 1
    price: contact sales
    userMultiplied: false
  elements:
  - name: Committed Volume Pricing
  - name: Regional Data Residency
  - name: Subaccounts and SLA
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com