specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: kapa.ai
providerId: kapa-ai
created: '2026-06-20'
modified: '2026-06-20'
reconciled: false
tags:
- AI
- Answer Engine
- RAG
- Documentation
- Developer Tools
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of kapa.ai spend. kapa.ai is sold sales-led as an annual platform
  subscription plus a licensed volume of questions/answers per month, with
  overage charges beyond the contracted volume. Cost is driven by question
  volume across the website widget, in-app assistant, bots, and the Query API,
  scaled by number of knowledge bases and support level. There is no public
  per-token or per-call rate card, so meters below are representative and not
  reconciled.
notes: >-
  Per-contract platform fees, included question volume, and overage rates are
  negotiated and not public; verify against the order form during
  reconciliation.
sources:
- https://www.kapa.ai/pricing
- https://docs.kapa.ai/api/overview
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: kapa.ai
serviceCategory: AI and Machine Learning
billingModel:
  pricingCategory: Subscription
  billingFrequency: Annual
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Usage
  - Adjustment
focusColumns:
  ServiceName: kapa.ai
  ServiceCategory: AI and Machine Learning
  ProviderName: kapa.ai
  PublisherName: kapa.ai
  InvoiceIssuerName: kapa.ai
  BillingCurrency: USD
  ChargeCategory: Purchase
  PricingCategory: Subscription
meters:
- name: platform_subscription
  description: Annual platform fee for the kapa.ai subscription.
  unit: contract
  aggregation: sum
  dimensions:
  - account
- name: questions
  description: Questions/answers served against the contracted monthly volume.
  unit: questions
  aggregation: sum
  dimensions:
  - account
  - project
  - integration
- name: question_overage
  description: Questions served beyond the contracted monthly volume, billed as overage.
  unit: questions
  aggregation: sum
  dimensions:
  - account
  - project
- name: knowledge_bases
  description: Number of projects / knowledge bases ingested and licensed.
  unit: projects
  aggregation: max
  dimensions:
  - account
principles:
- name: Visibility
  description: Use the Analytics API (activity, question-answers, top questions) to track question volume per project and integration.
- name: Allocation
  description: Pass integration_id and end-user identifiers on each call to attribute usage to teams, products, and surfaces.
- name: Optimization
  description: Improve answer coverage to reduce repeated questions; consolidate knowledge bases; monitor coverage gaps to cut deflection cost.
- name: Accountability
  description: Assign owners per project; review monthly question burn against the contracted volume to avoid overage.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com