specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: kapa.ai
providerId: kapa-ai
created: '2026-06-20'
modified: '2026-06-20'
reconciled: false
tags:
- AI
- Answer Engine
- RAG
- Documentation
- Developer Tools
- Plans
description: >-
  kapa.ai is sold sales-led with custom enterprise pricing rather than a
  public self-serve price list. Pricing is typically structured as a platform
  fee plus a licensed volume of questions/answers per month, scaled by team
  size, number of knowledge bases ingested, user volume, and the level of
  support. There is no published per-token or per-call public rate card, so the
  tiers below are representative and not reconciled against an official pricing
  page.
notes: >-
  kapa.ai does not publish a transparent self-serve price list; figures are
  not available publicly and pricing is negotiated. Contact kapa.ai sales for
  a quote and reconcile this artifact against any contract or order form.
sources:
- https://www.kapa.ai/pricing
- https://docs.kapa.ai/api/overview
- https://www.kapa.ai/
plans:
- id: kapa-ai-trial
  name: Trial / Proof of Concept
  type: trial
  description: >-
    Time-boxed evaluation against a customer's own documentation to validate
    answer quality before a commercial agreement.
  entries:
  - label: Evaluation Access
    name: trial
    type: trial
    metric: period
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: contact sales
    userMultiplied: false
  elements:
  - name: Website Widget
  - name: Docs Q&A
- id: kapa-ai-platform
  name: Platform Subscription
  type: subscription
  description: >-
    Annual platform subscription bundling a licensed volume of questions per
    month across the website widget, in-app assistant, Slack/Discord bots, and
    the Query API/SDK, with analytics.
  entries:
  - label: Platform Fee
    name: platform_fee
    type: flat
    metric: contract
    limit: -1
    timeFrame: year
    geo: global
    unit: 1
    price: contact sales
    userMultiplied: false
  - label: Included Questions
    name: questions_included
    type: usage
    metric: questions
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: included up to licensed volume
    userMultiplied: false
  - label: Question Overage
    name: questions_overage
    type: usage
    metric: questions
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: contact sales (per-question overage)
    userMultiplied: false
  elements:
  - name: Query Chat API
  - name: Threads / Conversations
  - name: Retrieval and Search
  - name: Website Widget
  - name: In-App Assistant
  - name: Slack / Discord Bots
  - name: Analytics
- id: kapa-ai-enterprise
  name: Enterprise
  type: enterprise
  description: >-
    Custom enterprise agreements with higher question volumes, multiple
    knowledge bases, SSO/security review, dedicated support, and negotiated
    platform and overage terms. Contact kapa.ai sales.
  entries:
  - label: Enterprise Agreement
    name: enterprise
    type: flat
    metric: contract
    limit: -1
    timeFrame: year
    geo: global
    unit: 1
    price: contact sales
    userMultiplied: false
  elements:
  - name: Custom Volume Pricing
  - name: Multiple Knowledge Bases
  - name: SSO and Security Review
  - name: Dedicated Support
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com