generated: '2026-08-01'
method: generated
source: openapi/kaseya-bms-openapi-original.json, openapi/kaseya-autotask-psa-openapi-original.json,
  openapi/kaseya-datto-rmm-openapi-original.json
note: >-
  Kaseya publishes no AGENTS.md, skill files or agent operating guidance for any
  product — searches of the product help systems and the kaseya, datto and itglue
  GitHub organizations found none. These skills are GENERATED from the three published
  contracts plus conventions/, errors/, rate-limits/ and authentication/. Every
  operationId referenced was verified verbatim against the spec it names.
skills:
- file: kaseya-bms-triage-and-resolve-ticket.md
  name: Triage and resolve a Kaseya BMS service desk ticket
  api: openapi/kaseya-bms-openapi-original.json
  operations:
  - SearchTickets
  - GetTicket
  - GetTicketActivities
  - GetTicketNotes
  - PostTicketNote
  - AssignTicket
  - PostTicketTimeEntry
  - ResolveTicket
  - GetTicketSLAInfo
- file: kaseya-autotask-query-and-update-tickets.md
  name: Query and update Datto Autotask PSA tickets
  api: openapi/kaseya-autotask-psa-openapi-original.json
  operations:
  - Tickets_QueryEntityInformation
  - Tickets_QueryFieldDefinitions
  - Tickets_QueryUserDefinedFieldDefinitions
  - Tickets_Query
  - Tickets_QueryCount
  - Tickets_QueryItem
  - Tickets_CreateEntity
  - Tickets_PatchEntity
  - Companies_Query
  - Contacts_Query
  - TimeEntries_CreateEntity
- file: kaseya-datto-rmm-alert-to-remediation.md
  name: Take a Datto RMM alert from open to remediated
  api: openapi/kaseya-datto-rmm-openapi-original.json
  operations:
  - getUserAccountOpenAlerts
  - getAlert
  - getByUid
  - getSite
  - getDeviceAudit
  - getDevicePatches
  - createQuickJob
  - getJobResults
  - getStdOut
  - getStdErr
  - resolveAlert
  - get