generated: '2026-07-19'
method: searched
source: >-
  https://developer.khoros.com/khorosmarketingdevdocs (Events / Notification Service docs
  and reference), https://developer.khoros.com/khoroscaredevdocs/docs/working-with-webhooks,
  https://developer.khoros.com/khoros-flow/docs/overview-of-webhook-actions, and the
  harvested definition ../openapi/lithium-marketing-notification-service-openapi.json.
spec_type: Webhooks
description: >-
  Khoros publishes no AsyncAPI document, but it does run a real event surface. Khoros
  Marketing exposes a first-class Notification Service — a REST API for creating and managing
  event subscriptions, each of which posts to a caller-supplied notificationUri. Khoros Care
  uses webhooks to drive the Automation Framework (bot) integration, and Khoros Flow supports
  webhook actions inside a flow. There is no platform-wide event catalog and no published
  message schemas, so what follows is the subscription contract plus the event families the
  documentation names.

asyncapi_document: null

subscription_api:
  product: Khoros Marketing
  spec: ../openapi/lithium-marketing-notification-service-openapi.json
  base_url: https://api.spredfast.com/v2/events
  reference: https://developer.khoros.com/khorosmarketingdevdocs/reference/create-a-subscription
  model: >-
    A subscription binds one eventName (at a given version) to a delivery target. Khoros
    POSTs the event to notificationUri; an optional bearerToken is presented on the delivery
    call so the receiver can authenticate Khoros. An optional regex `query` filters which
    events fire.
  operations:
    - {operationId: create-a-subscription, method: POST, path: '/subscription'}
    - {operationId: list-subscriptions, method: GET, path: '/subscription'}
    - {operationId: retrieve-subscription-details, method: GET, path: '/subscription/{id}'}
    - {operationId: update-a-subscription, method: PUT, path: '/subscription/{id}/{status}'}
    - {operationId: delete-a-subscription, method: DELETE, path: '/subscription/{id}'}
    - {operationId: retrieve-subscription-events, method: GET, path: '/data/{subscriptionId}'}
  subscription_object:
    uuid: Globally unique subscription identifier (read-only).
    externalId: Caller's own identifier for the subscription.
    companyId: Khoros Marketing company/tenant id (read-only).
    userId: Owning user id (read-only).
    eventName: Name of the event to listen for.
    version: Version of the event payload to deliver.
    notificationUri: URL Khoros calls when the event occurs.
    bearerToken: Optional token delivered as a bearer token on notification calls.
    query: Optional regex filter over events.
    status: 'ACTIVE | DISABLED | PAUSED'
    createdDate: Subscription creation timestamp (read-only).
  replay:
    supported: true
    mechanism: >-
      GET /data/{subscriptionId} retrieves events for a subscription, so a receiver that
      missed deliveries can pull them rather than relying solely on push.

event_families:
  - product: Khoros Marketing
    events:
      - name: message
        docs: https://developer.khoros.com/khorosmarketingdevdocs/docs/events-message
      - name: rule applied
        docs: https://developer.khoros.com/khorosmarketingdevdocs/docs/event-rule-applied
      - name: label applied to stream item
        docs: https://developer.khoros.com/khorosmarketingdevdocs/docs/events-label-applied-to-stream-item
      - name: bots pass conversation control
        docs: https://developer.khoros.com/khorosmarketingdevdocs/docs/events-bots-pass-conversation-control
      - name: errors
        docs: https://developer.khoros.com/khorosmarketingdevdocs/docs/events-errors
      - name: de-authorization
        docs: https://developer.khoros.com/khorosmarketingdevdocs/docs/receive-de-auth-events-in-email-and-slack
        note: Channel de-auth events, deliverable to email and Slack.
    authentication:
      docs: https://developer.khoros.com/khorosmarketingdevdocs/docs/events-authentication

  - product: Khoros Care
    docs: https://developer.khoros.com/khoroscaredevdocs/docs/working-with-webhooks
    description: >-
      Webhooks deliver conversation activity to a registered bot in the Automation
      Framework, which then acts through the Bot API v3.
    related_spec: ../openapi/lithium-care-bot-api-v3-openapi.json

  - product: Khoros Flow
    docs: https://developer.khoros.com/khoros-flow/docs/overview-of-webhook-actions
    reference: https://developer.khoros.com/khoros-flow/reference/webhooks
    description: >-
      Webhook actions call out to an external service from within a flow; the Flow REST API
      also exposes an event trigger (POST /trigger/event) for driving flows inbound.
    related_spec: ../openapi/lithium-flow-flow-rest-api-openapi.json

streaming:
  - product: Khoros Marketing
    name: Stream API
    spec: ../openapi/lithium-marketing-stream-api-openapi.json
    base_url: https://api.massrelevance.com
    description: >-
      The former Mass Relevance real-time social curation product, 48 operations covering
      streams, filters and curated content delivery.

gaps:
  - No AsyncAPI (or CloudEvents) document is published for any product.
  - No message schemas are published for the event payloads; the docs describe them in prose.
  - No delivery-retry, signature-verification or ordering contract is documented.