generated: '2026-08-12'
method: searched
source: https://support.kixie.com/hc/en-us/categories/4454592148635-Product-Updates
docs: https://support.kixie.com/hc/en-us/categories/4454592148635-Product-Updates

name: Kixie product change log
description: >-
  Kixie publishes dated product updates in a "Product Updates" category of its Zendesk help
  center, split into two sections — Kixie Dashboard Updates and Kixie PowerCall Updates. There is
  no API-specific changelog, no release-notes feed, and no version history for the HTTP API or the
  webhook payload schemas. The product changelog itself has not been updated since February 2025.

scheme: dated product updates (help-center articles), not semantic API versioning
api_specific_changelog: false
feed: none
current_api_version: >-
  Not applicable. The primary endpoint (/app/event) is unversioned; the webhook management
  namespace is /app/v1/. See lifecycle/kixie-lifecycle.yml.
current_client_version: 'PowerCall v2.28.x (last version number published, May 2023)'

staleness:
  last_entry: '2025-02-13'
  checked: '2026-08-12'
  months_since_last_entry: 18
  finding: >-
    The most recent dated product update is 13 February 2025 — roughly eighteen months before this
    check. The product has demonstrably shipped in that window (the security page carries a
    "Last reviewed: August 3, 2026" stamp, the pricing page was rebuilt around three new tier
    names, and the help center gained an "AI Insights Guide"), so the changelog is stale rather
    than the product being static. An integrator watching this surface for breaking changes would
    have seen nothing for a year and a half.

sections:
- name: Kixie Dashboard Updates
  url: https://support.kixie.com/hc/en-us/sections/4454612698011-Kixie-Dashboard-Updates
  entry_count: 8
- name: Kixie PowerCall Updates
  url: https://support.kixie.com/hc/en-us/sections/12100254787227-Kixie-PowerCall-Updates
  entry_count: 5

entries:
- date: '2025-02-13'
  title: Kixie Dashboard and PowerCall Update – February 13th, 2025
  section: Kixie Dashboard Updates
  url: https://support.kixie.com/hc/en-us/articles/34015932071323-Kixie-Dashboard-and-PowerCall-Update-February-13th-2025
  breaking: unknown
  api_affecting: unknown
- date: '2024-09-23'
  title: Kixie Product Update - September 23rd, 2024
  section: Kixie Dashboard Updates
  url: https://support.kixie.com/hc/en-us/articles/28280286912795-Kixie-Product-Update-September-23rd-2024
  breaking: unknown
  api_affecting: unknown
- date: '2024-07-15'
  title: Kixie Product Update - July 15th, 2024
  section: Kixie Dashboard Updates
  url: https://support.kixie.com/hc/en-us/articles/27331947335195-Kixie-Product-Update-July-15th-2024
  breaking: unknown
  api_affecting: unknown
- date: '2024-05-30'
  title: Kixie Product Update - May 30th, 2024
  section: Kixie Dashboard Updates
  url: https://support.kixie.com/hc/en-us/articles/25597595290907-Kixie-Product-Update-May-30th-2024
  breaking: unknown
  api_affecting: unknown
- date: '2023-06-14'
  title: 'Legal Disclaimer: Do Not Call Registry Algorithm for Calls/SMS'
  section: Kixie PowerCall Updates
  url: https://support.kixie.com/hc/en-us/articles/16403691600155-Legal-Disclaimer-Do-Not-Call-Registry-Algorithm-for-Calls-SMS
  breaking: false
- date: '2023-06-13'
  title: DNC Algorithm for Calls/SMS
  section: Kixie PowerCall Updates
  url: https://support.kixie.com/hc/en-us/articles/16376376568859-DNC-Algorithm-for-Calls-SMS
  breaking: false
- date: '2023-05-09'
  title: Kixie PowerCall Update - May 9th, 2023 - v2.28.x
  section: Kixie PowerCall Updates
  url: https://support.kixie.com/hc/en-us/articles/15135673229979-Kixie-PowerCall-Update-May-9th-2023-v2-28-x
  version: 2.28.x
  breaking: unknown
- date: '2023-03-30'
  title: Kixie PowerCall Update - March 30 2023 - v2.27
  section: Kixie PowerCall Updates
  url: https://support.kixie.com/hc/en-us/articles/15097260537243-Kixie-PowerCall-Update-March-30-2023-v2-27
  version: '2.27'
  breaking: unknown
- date: '2023-01-18'
  title: Kixie PowerCall Update - January 18th, 2023 - v2.25.0
  section: Kixie PowerCall Updates
  url: https://support.kixie.com/hc/en-us/articles/12104605231259-Kixie-PowerCall-Update-January-18th-2023-v2-25-0
  version: 2.25.0
  breaking: unknown

article_freshness_signal:
  note: >-
    The Zendesk Help Center API exposes `updated_at` per article, which is a better freshness
    signal than the changelog for the API docs specifically. Most recent updates observed on the
    API articles at the 2026-08-12 fetch.
  observed:
  - article: Kixie Authentication Overview
    updated: '2026-05-27'
  - article: Call Outcome Webhook - Configuration and Data Payload
    updated: '2026-02-19'
  - article: PowerList API
    updated: '2026-02-13'
  - article: Business/Team SMS API
    updated: '2025-05-16'
  - article: Make a Call API
    updated: '2024-04-05'
  - article: Send to Queue API
    updated: '2024-03-15'
  - article: Managing Kixie Event Webhooks via API
    updated: '2024-02-19'

gaps:
- No RSS/Atom or JSON feed for product updates.
- No API-specific changelog; API changes are not separated from product changes.
- No breaking-change classification on any entry.
- 18-month gap since the last dated entry.
remedy: >-
  Publish a dated API changelog with a feed, separate from product marketing updates, and label
  each entry as breaking / additive / fixed.