generated: '2026-08-15'
method: searched
source: >-
  https://status.klara.com/api/v2/summary.json,
  https://support.klara.com/en/articles/762973-set-up-klara-web-messenger,
  live probes of widget.klara.com
note: >-
  Klara ships client-side embeddable surfaces even though it publishes no developer
  API. The marquee one is the Klara Web Messenger — a JavaScript snippet a practice
  pastes into the footer of its own website so patients can start a conversation
  without logging in. It is a genuine embeddable component and Klara treats it as a
  first-class service (its own component, "Klara Website Widget", on the status page),
  but the embed code is issued only to authenticated practices: widget.klara.com 302s
  to the doctor.klara.com authorization flow, and every script path under it answers
  401. The snippet itself is therefore not publicly readable and is NOT reproduced or
  guessed here.
families:
- family: Web Messenger
  kind: embeddable-widget
  name: Klara Web Messenger (Klara Website Widget)
  description: >-
    Chat/messaging widget embedded on a practice's own website. Can render collapsed
    behind a chat-bubble icon or be triggered from a custom button. Patients create an
    account and message the care team from the widget without downloading anything.
  install: >-
    Practice staff sign in to Klara, open widget.klara.com, customise the widget, copy
    the generated embed code (or email it to their web agency), and paste it into the
    <footer> of their website.
  generator_url: https://widget.klara.com/
  generator_http_status: 302
  generator_redirect: >-
    https://doctor.klara.com/#/authorize/code/... (provider login)
  loader_url: null
  loader_note: >-
    The loader script URL is not publicly discoverable. widget.klara.com/widget.js,
    /klara.js, /embed.js, /loader.js and /static/widget.js all return 401; cdn.klara.com
    and static.klara.com return 403 (S3-style application/xml). Recorded as null:
    checked, nothing readable.
  version: null
  version_note: >-
    Unpinned and unreadable — a practice embedding this cannot tell which build it is
    serving to patients either.
  docs: https://support.klara.com/en/articles/762973-set-up-klara-web-messenger
  docs_http_status: 401
  docs_note: >-
    The setup article is indexed publicly but the Help Center now answers 401 for the
    legacy /en/articles/ paths after the migration to Salesforce Experience Cloud.
  status_page_component: Klara Website Widget
  official: true
- family: Browser Extension
  kind: browser-extension
  name: Klara Chrome Extension
  description: >-
    Lets staff open Klara side-by-side with another web page in Chrome — typically the
    patient chart in an EHR — so messages and charting happen in one window.
  install: null
  install_note: >-
    Chrome Web Store detail URL not resolvable anonymously; see packages/klara-packages.yml.
  version: null
  status_page_component: Chrome Extension
  official: true
- family: Telehealth
  kind: hosted-surface
  name: Klara Video Visits
  description: >-
    Browser-based video visits patients join from a link, with no download and no
    account creation required.
  install: null
  status_page_component: Video Visits
  official: true
- family: Forms
  kind: hosted-surface
  name: Klara Eforms
  description: Digital intake and consent forms sent to patients and returned into the thread.
  install: null
  status_page_component: Eforms
  official: true
component_count: 4
loader_libraries: []
gated: true
gated_reason: >-
  Every embed snippet and loader URL is issued behind the provider login at
  widget.klara.com; nothing about the client-side contract is published.