generated: '2026-08-15'
method: searched
source: https://status.klara.com/
note: >-
  Klara publishes a first-party, Klara-branded status page and it carries a
  machine-readable Statuspage v2 API that answers anonymously — the strongest
  operational-transparency signal this provider has. There is no published API
  versioning policy, deprecation policy, Sunset/Deprecation header support, or SLA,
  because Klara publishes no public developer API at all (see x-coverage in apis.yml).
status_page: https://status.klara.com/
status_page_machine_readable:
  api: https://status.klara.com/api/v2/summary.json
  status_endpoint: https://status.klara.com/api/v2/status.json
  platform: Atlassian Statuspage
  page_id: x3n87pz17zln
  page_name: Klara Service Status
  time_zone: America/New_York
  http_status: 200
  content_type: application/json
  probed: '2026-08-15'
components:
- name: Web Browser Access
  description: >-
    Staff and patient interaction with the Klara user interface on doctor.klara.com
    or patient.klara.com. Excludes the iOS app.
- name: Mobility App
  description: Install and use the Klara iOS or Android app.
- name: Messaging
  description: Send and receive messages, documents and forms to/from patients and other staff.
- name: EHR/PM Data Import/Export
  description: >-
    Klara connecting to an EHR/PM system for patient sync, message and document
    export, and automation.
- name: Eforms
- name: Video Visits
  description: Start, join and complete video visits.
- name: Phone System Integration
  description: Connect Klara with phone systems to transfer voicemails and route callers to text.
- name: Klara Website Widget
  description: Patients use the web messenger to create an account and message the team.
- name: Chrome Extension
  description: Staff open Klara next to another web page in Chrome.
- name: Reporting
- name: Other
component_count: 11
versioning:
  scheme: null
  current: null
  docs: null
  note: No public API, therefore no published API versioning scheme.
deprecation:
  policy_url: null
  sunset_header: null
  note: >-
    No deprecation policy and no RFC 8594 Sunset/Deprecation header support is
    published. No `type: Deprecation` pointer is wired.
sla:
  url: null
  uptime_target: null
  note: >-
    No uptime target or SLA is published on the status page or on the ModMed product
    pages; commercial terms sit behind the demo/sales motion.
changelog:
  url: null
  note: >-
    No dated Klara release-notes or changelog surface was found. The Klara Help Center
    (support.klara.com) is a Salesforce Experience Cloud SPA whose legacy article URLs
    now answer 401, so any release notes it carries are not publicly readable.
deprecated_operations: []
brand_lifecycle:
  note: >-
    Klara itself is mid-absorption into its parent. klara.com and www.klara.com now
    302 every path — including every /.well-known/ path — to
    https://www.modmed.com/what-we-do/patient-engagement/, and ModMed markets the
    product as "ModMed Patient Engagement, powered by Klara". The klara.com domain
    survives only for the application hosts (doctor., patient., api., widget.,
    support., status.).
  evidence:
  - url: https://klara.com/
    status: 302
  - url: https://www.klara.com/pricing
    status: 302