generated: '2026-07-19'
method: searched
source: https://support.zendesk.com/hc/en-us/ (Zendesk announcements + release notes, filtered to Zendesk QA)
docs: https://support.zendesk.com/hc/en-us/sections/6999625340058-Using-Zendesk-QA
scheme:
  style: dated product announcements plus a rolling "Release notes through <date>" series
  cadence: weekly release notes; announcements as shipped
  api_versioned_changelog: false
  note: >-
    There is no API-specific changelog for the Klaus public Import/Export APIs. Product
    changes that affect the exported data model are announced in the Zendesk help center.
current_version: '1.0 (info.version of both published specifications)'
window: '2025-08 through 2026-07 (recent window only; the live help center is the source of truth)'
entries:
- date: '2026-07-01'
  title: Announcing multiple tiered root causes in Zendesk QA
  kind: addition
  url: https://support.zendesk.com/hc/en-us/articles/10963767936666-Announcing-multiple-tiered-root-causes-in-Zendesk-QA
  api_impact: >-
    Root causes are exposed in the export data model (AdvancedScorecardMultiTierRootCause,
    AdvancedScorecardRootCauseTierNode, rating.causes).
- date: '2026-06-05'
  title: Announcing the new Coaching dashboard in Zendesk QA
  kind: addition
  url: https://support.zendesk.com/hc/en-us/articles/10869108786458-Announcing-the-new-Coaching-dashboard-in-Zendesk-QA
- date: '2026-04-14'
  title: Announcing Group sync between Zendesk and Zendesk QA
  kind: addition
  url: https://support.zendesk.com/hc/en-us/articles/10547258131098-Announcing-Group-sync-between-Zendesk-and-Zendesk-QA
  api_impact: Groups appear on exported users (protoReviewsUser.groups / protoReviewsGroup).
- date: '2025-12-11'
  title: Announcing the removal of Klaus surveys and the Zendesk QA conversations Insights view
  kind: breaking
  url: https://support.zendesk.com/hc/en-us/articles/10049464191258-Announcing-the-removal-of-Klaus-surveys-and-the-Zendesk-QA-conversations-Insights-view
- date: '2025-08-22'
  title: Announcing the migration of Zendesk QA dashboards to a new platform
  kind: change
  url: https://support.zendesk.com/hc/en-us/articles/9627121583258-Announcing-the-migration-of-Zendesk-QA-dashboards-to-a-new-platform
release_notes_series:
  title: Release notes through <date>
  example: https://support.zendesk.com/hc/en-us/articles/10510545646618-Release-notes-through-2026-04-03
  note: Zendesk-wide weekly release notes; Zendesk QA items appear under their own heading.