specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Kno2
providerId: kno2
created: '2026-07-12'
modified: '2026-07-12'
reconciled: false
tags:
- Healthcare Interoperability
- Direct Secure Messaging
- FHIR
- Health Information Exchange
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Kno2 Communication API spend. Kno2 is a partner/enterprise
  offering with no public list pricing, so cost is established by contract and
  typically driven by the networks and channels enabled (Direct Secure Messaging,
  document exchange, FHIR, cloud fax, record retrieval across Carequality /
  eHealth Exchange / TEFCA), the number of subscriptions/addresses, and message
  or transaction volume. No public per-unit rates exist; this view is modeled and
  not reconciled - use it to structure cost tracking, not to estimate a bill.
notes: >-
  Obtain actual rates and billing terms from Kno2 (info@kno2.com). Meters below
  are the plausible cost drivers to track internally; confirm which apply to your
  subscription during contracting.
sources:
- https://kno2.com/
- https://kno2.com/api/
- https://developer.kno2.com
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Kno2
serviceCategory: Healthcare Interoperability
billingModel:
  pricingCategory: Contract-Based
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Usage
  - Purchase
focusColumns:
  ServiceName: Kno2 Communication API
  ServiceCategory: Healthcare Interoperability
  ProviderName: Kno2
  PublisherName: Kno2
  InvoiceIssuerName: Kno2
  BillingCurrency: USD
  ChargeCategory: Usage
  PricingCategory: Contract-Based
meters:
- name: messages
  description: Messages sent/received through the Communication API (Direct, document exchange, fax).
  unit: messages
  aggregation: sum
  dimensions:
  - subscription
  - channel
- name: record_queries
  description: Patient record location/retrieval transactions across Carequality / eHealth Exchange / TEFCA.
  unit: queries
  aggregation: sum
  dimensions:
  - subscription
  - network
- name: fhir_requests
  description: FHIR resource query/retrieval requests.
  unit: requests
  aggregation: sum
  dimensions:
  - subscription
- name: subscriptions
  description: Provisioned subscriptions / Direct addresses under the account.
  unit: subscriptions
  aggregation: max
  dimensions:
  - account
principles:
- name: Visibility
  description: Track message, FHIR, and cross-network query volume per subscription and channel/network.
- name: Allocation
  description: Map subscriptions and Direct addresses to internal teams/facilities so spend maps to cost centers.
- name: Optimization
  description: Enable only the networks and channels you use; consolidate onto the single Communication API rather than point connections.
- name: Accountability
  description: Assign owners per subscription and review monthly message/query volume against the contract.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com