generated: '2026-07-19'
method: searched
source: >-
  https://documentation.lakesidesoftware.com/docs/systrack-versions-and-life-cycle,
  https://documentation.lakesidesoftware.com/docs/whats-new-in-systrack,
  https://documentation.lakesidesoftware.com/docs/11-8-agent-release-notes
description: >-
  Lakeside publishes an explicit product life-cycle policy for SysTrack: every standard release with
  a fixed life cycle carries two years of support from its release date, SaaS products are
  continuously serviced and stay supported while offered, and end-of-life notices are published as a
  dated table. This is a genuine deprecation policy with named sunset dates, including for API
  surfaces.
versioning:
  scheme: semantic-ish product version (major.minor, e.g. 11.8) with hotfix builds (11.7.1.29)
  mechanism: >-
    Versioning is at the product/agent level rather than a per-request API version header. No
    Accept-header or URL-path API versioning scheme is documented publicly.
  current_release: '11.8'
  current_release_date: '2026-06-26'
  docs: https://documentation.lakesidesoftware.com/docs/systrack-versions-and-life-cycle
deprecation:
  policy_url: https://documentation.lakesidesoftware.com/docs/systrack-versions-and-life-cycle
  support_window: >-
    Two years of support from release date for standard fixed-life-cycle releases, covering feature
    requests, feature updates, support cases and security updates.
  saas_policy: >-
    SaaS products fully hosted by Lakeside remain in support while the product is offered, contingent
    on the customer remaining licensed/compliant and current with cloud-delivered endpoint software
    updates.
  sunset_header: false
  sunset_header_note: >-
    No RFC 8594 Sunset/Deprecation response headers are documented. End-of-life is communicated
    through the published life-cycle table and release notes.
  end_of_life:
  - feature: SysTrack Snapshot API (on-premises)
    support_ending: '2026-03'
    api_surface: true
  - feature: SysTrack Snapshot API (cloud)
    support_ending: '2026-09'
    api_surface: true
  - feature: Image Planner
    support_ending: '2025-07'
    api_surface: false
  - feature: Virtual Machine Planner (VMP) (on-premises)
    support_ending: '2026-03'
    api_surface: false
  - feature: Citrix Director Plugin (on-premises)
    support_ending: '2026-03'
    api_surface: false
  - feature: Intel EMA Integration (on-premises)
    support_ending: '2026-03'
    api_surface: false
  - feature: Ask SysTrack (on-premises)
    support_ending: '2026-03'
    api_surface: false
  legacy:
  - api: Data API
    status: legacy
    superseded_by: SysTrack API
    evidence: >-
      "The Data API is now considered legacy. You can continue to use the Data API with a SysTrack
      Read or SysTrack Read/Write API key. However, we strongly encourage you to transition to the
      SysTrack API. The SysTrack API is fully supported and provides access to the same data, and
      more, with better performance and ongoing updates."
    still_functional: true
agent_versions:
  source: https://documentation.lakesidesoftware.com/docs/systrack-versions-and-life-cycle
  entries:
  - version: '11.0'
    released: '2024-07-26'
    end_of_support: '2026-07-26'
  - version: '11.1'
    released: '2024-11-01'
    end_of_support: '2026-11-01'
  - version: '11.2'
    released: '2025-01-24'
    end_of_support: '2027-01-24'
  - version: '11.3'
    released: '2025-04-04'
    end_of_support: '2027-04-04'
  - version: '11.4'
    released: '2025-07-25'
    end_of_support: '2027-07-25'
  - version: '11.5'
    released: '2025-10-31'
    end_of_support: '2027-10-31'
  - version: '11.6'
    released: '2025-12-12'
    end_of_support: '2027-12-12'
  - version: '11.7'
    released: '2026-02-13'
    end_of_support: '2028-02-13'
  - version: '11.8'
    released: '2026-06-26'
    end_of_support: '2028-06-26'
  retired:
  - version: '10.12'
    support_ended: '2026-04-12'
    evidence: https://documentation.lakesidesoftware.com/docs/11-8-agent-release-notes
on_premises_versions:
  entries:
  - version: '11.0'
    released: '2024-10-09'
    end_of_support: '2026-10-09'
  - version: '11.3'
    released: '2025-05-21'
    end_of_support: '2027-05-21'
sla:
  url: null
  public_uptime_target: null
  notes: >-
    No public numeric uptime SLA was found; availability commitments appear to be handled through
    customer SaaS terms rather than a published service-level page.
status_page:
  url: null
  probed:
  - host: https://status.lakesidesoftware.com/
    result: DNS does not resolve
  notes: >-
    No public status page was found. status.lakesidesoftware.com does not resolve and no status link
    is published on the website or documentation portal.
changelog: changelog/lakeside-software-changelog.yml