generated: '2026-07-19'
method: searched
source: >-
  https://documentation.lakesidesoftware.com/docs/systrack-api-1 (course outline names the
  "SysTrack DEX Analytics MCP Server"),
  https://documentation.lakesidesoftware.com/docs/whats-new-in-systrack (May 2026 entry:
  "11.7.1.29 Hotfix Release Notes: OAuth 2.0 Authentication with Microsoft Entra ID for the
  SysTrack AI MCP Server"),
  https://documentation.lakesidesoftware.com/docs/systrack-ai-overview (MCP is a first-class
  SysTrack AI interaction channel alongside A2A, Teams, Voice and Pulse).
status: published
description: >-
  Lakeside publishes an MCP server as part of the SysTrack AI add-on package — referred to in the
  documentation as the SysTrack DEX Analytics MCP Server and the SysTrack AI MCP Server. It exposes
  SysTrack endpoint analytics to MCP clients (Microsoft Copilot Studio is the integration called out
  in the documentation portal) and, as of the 11.8 release, can initiate approved Self-Help
  automations from the MCP channel. SysTrack AI reports per-channel usage with MCP broken out as its
  own channel in the AI Overview dashboard.
server:
  name: SysTrack DEX Analytics MCP Server
  transport: http
  url: null
  url_note: >-
    The endpoint is tenant-scoped and published inside the customer-authenticated documentation
    (documentation.lakesidesoftware.com/apidocs requires sign-in). No public hostname is advertised,
    so none is recorded here.
authentication:
  methods:
  - name: OAuth 2.0 with Microsoft Entra ID
    since: 11.7.1.29 (May 2026)
    source: https://documentation.lakesidesoftware.com/docs/11-7-0-xxx-hotfix-release-notes
  - name: SysTrack AI (Partner) key
    note: >-
      The "Programmatic Access to SysTrack" course lists the SysTrack AI package and a SysTrack AI
      (Partner) key as required access to use SysTrack AI programmatic access and the DEX Analytics
      MCP Server.
    source: https://documentation.lakesidesoftware.com/docs/systrack-api-1
entitlement:
  requires_addon: SysTrack AI add-on package
  note: The MCP server is not part of the base SysTrack entitlement.
channels:
  note: >-
    SysTrack AI exposes the same analytics across several channels; MCP is one of them. Recorded
    verbatim from the SysTrack AI Overview documentation.
  values: [A2A, MCP, Teams, Voice, Pulse]
capabilities:
- name: DEX analytics access
  description: Natural-language and agentic access to SysTrack endpoint/digital-experience analytics.
  source: https://documentation.lakesidesoftware.com/docs/systrack-ai-overview
- name: Self-Help automation execution
  description: >-
    As of 11.8, SysTrack AI can initiate approved Self-Help automations from end-user channels
    including MCP. Only automations approved in the Self-Help catalog are eligible, and execution
    activity is logged for auditing.
  source: https://documentation.lakesidesoftware.com/docs/11-8-agent-release-notes
tools: []
tools_note: >-
  No public tool manifest is published — the MCP reference lives behind customer sign-in and Lakeside
  publishes no public OpenAPI to derive a candidate tool list from. Left empty rather than fabricated.