openapi: 3.0.1 info: version: 2.3.0 title: Intelliworks APIs description: "The purpose of the Intelliworks Create Case API is to enable Case creation from outside Intelliworks environment, and to unlock a more efficient process for users, by reducing manual data entry.\n\nAny action performed via the API will be visible in the Intelliworks UI, and the further action can be performed either in the UI or via the API. The intent is to ensure data accuracy between applications, avoiding the need to re-key information. This is primarily a technical pack intended for developers. It will provide an explanation of the service, the calls involved and some sample requests.\n\n# Overview\n\nThis current released version of the API pack enables:\n\n## Cases\n### Create new case\n\nYou can create new cases via the API for the following types;\n\n
| Workflow type | \nWorkflow ID | \n
|---|---|
| Sale | \n220-Sale | \n
| Purchase | \n210-Purchase | \n
| New build purchase | \n216-New Build Purchase | \n
| General Property | \n10200-General Property | \n
| Remortgage | \n300-Remortgage | \n
| Equity release | \n360-Equity Release (360) | \n
| Transfer of Equity | \n700-Transfer of Equity | \n
| Wills | \n415-Wills | \n
| Lasting Power of Attorney | \n500-Lasting Power of Attorney | \n
| Probate | \n601-Probate | \n
| Milestone | Milestone ID |
|---|---|
| FileOpened | \n499 | \n
| ClientCareLetterSent | \n500 | \n
| SignedClientCareLetterReceived | \n501 | \n
| ClientsIDVerified | \n502 | \n
| FileReview1 | \n503 | \n
| FileReview2 | \n504 | \n
| FileReview3 | \n505 | \n
| FileReview4 | \n506 | \n
| FileReview5 | \n507 | \n
| FileReview6 | \n508 | \n
| FileReview7 | \n509 | \n
| FileReview8 | \n510 | \n
| FileReview9 | \n511 | \n
| FileReview10 | \n512 | \n
| DateClosed | \n513 | \n
| Milestone | Milestone ID |
|---|---|
| FileOpened | \n237 | \n
| ClientCareSent | \n238 | \n
| SignedCareRecd | \n239 | \n
| ClientsIDVerified | \n240 | \n
| 2ndFileReview | \n242 | \n
| 3rdFileReview | \n243 | \n
| 4thFileReview | \n244 | \n
| 5thFileReview | \n245 | \n
| LastestFileReview | \n246 | \n
| DateClosed | \n247 | \n
| Milestone | Milestone ID |
|---|---|
| FileOpened | \n307 | \n
| ClientCareLetterSent | \n308 | \n
| SignedCopyClientCareLetterReturned | \n309 | \n
| ClientIDVerified | \n310 | \n
| AppointmentConfirmationSent | \n311 | \n
| LPAQuestionnaireSent | \n312 | \n
| LPAQuestionnaireReturned | \n313 | \n
| InitialMeeting | \n314 | \n
| AttorneyBankruptcySearchesDone | \n315 | \n
| MedicalChecksComplete | \n316 | \n
| FeeEarnerRiskManagementReview | \n317 | \n
| CertificateProviderRequestSent | \n318 | \n
| CertificateProviderReplyReceived | \n319 | \n
| LPAFormsSentForSigning | \n320 | \n
| SignedLPAFormsReceived | \n321 | \n
| LPAsSigned | \n322 | \n
| NoticeSent | \n323 | \n
| LPASubmittedToOPG | \n324 | \n
| NotificationOfSubmissionSent | \n325 | \n
| LPAsRegistered | \n326 | \n
| LPACopiesIssued | \n327 | \n
| BillIssued | \n328 | \n
| FileClosed | \n329 | \n
| LPAExecutedDate | \n330 | \n
| Milestone | Milestone ID |
|---|---|
| QuoteProduced | \n399 | \n
| DateInstructed | \n400 | \n
| InitialCallToClientAttempted | \n401 | \n
| InitialCallToClientCompleted | \n402 | \n
| CareLetterSent | \n403 | \n
| WelcomePackSent | \n404 | \n
| VirtualFirmCredentials | \n405 | \n
| IntroductorySMS | \n406 | \n
| ClientIdVerified | \n407 | \n
| ClientInfoForm | \n408 | \n
| SignedCareLetterReceived | \n409 | \n
| AllInitialDocumentReceived | \n410 | \n
| SignedDeclarationReceived | \n411 | \n
| MemoOfSaleReceived | \n412 | \n
| ContractRequested | \n413 | \n
| ContractReceived | \n414 | \n
| PropInfoFormReceived | \n415 | \n
| LeaseholdInfoFormReceived | \n416 | \n
| FFFormReceived | \n417 | \n
| EPCReceived | \n418 | \n
| LocalSearchRequested | \n419 | \n
| LocalSearchReceived | \n420 | \n
| EnquiriesRaised | \n421 | \n
| EnquiriesReceived | \n422 | \n
| FurtherEnquiriesRaised | \n423 | \n
| FurtherEnquiriesReceived | \n424 | \n
| RepliesToSomeEnquiriesRecd | \n425 | \n
| RepliesToAllEnquiriesRecd | \n426 | \n
| ReportOnSearchesSentToClient | \n427 | \n
| SearchesSatisfactory | \n428 | \n
| LeaseholdInformationRequested | \n429 | \n
| LeaseholdInformationReceived | \n430 | \n
| TitleChecked | \n431 | \n
| ContractApproved | \n432 | \n
| ContractSentToClient | \n433 | \n
| SignedContractHeld | \n434 | \n
| ReportToClient | \n435 | \n
| MortgageOfferReceived | \n436 | \n
| OfferReportMortgageDeedSent | \n437 | \n
| SignedMortgageDeedReceived | \n438 | \n
| PropertyInsuranceConfirmed | \n439 | \n
| TransferApproved | \n440 | \n
| SignedTransferReceived | \n441 | \n
| AssessReadinessForExchange | \n442 | \n
| ReadyToExchange | \n443 | \n
| BillPrepared | \n444 | \n
| ClientCompletionStatement | \n445 | \n
| RequisitionsOnTitleSent | \n446 | \n
| RequisitionsOnTitleReceived | \n447 | \n
| SignedSDLTFormsHeld | \n448 | \n
| ActualExchange | \n449 | \n
| PrioritySearchesSubmitted | \n450 | \n
| CompletionDateNoticeReceived | \n451 | \n
| ContractualCompletion | \n452 | \n
| ActualCompletion | \n453 | \n
| SDLTSubmission | \n455 | \n
| SDLT5Received | \n456 | \n
| RegistrationApplicationSent | \n457 | \n
| CompletedRegistrationReceived | \n458 | \n
| SatisfactionQuestionnaireSent | \n459 | \n
| CaseClosed | \n460 | \n
| DateAbortInterim | \n461 | \n
| DateAborted | \n462 | \n
| HTBAuthorityToProceedReceived | \n463 | \n
| HTBAuthorityToProceedDate | \n464 | \n
| HTBSolicitorsForm1Prepared | \n465 | \n
| HTBSolicitorsForm1Sent | \n466 | \n
| HTBDisclosuresMadeToHelpToBuyAgent | \n467 | \n
| HTBAgrentHasAgreedToProceedafterDisclosures | \n468 | \n
| HTBNoticeGivenToQualifiyingLender | \n469 | \n
| HTBReportedOnHelpToBuySchemeToClient | \n470 | \n
| HTBSignedHTBFirstTimeBuyerDeclarationRecd | \n471 | \n
| HTBSolicitorsForm2Prepared | \n472 | \n
| HTBSolicitorsForm2Sent | \n473 | \n
| HTBAuthorityToExchangeReceived | \n474 | \n
| HTBNoticeOfHelpToBuyChargesServedOnLender | \n475 | \n
| HTBPostCompletionDocumentsSentToHomeAgent | \n476 | \n
| HTBHelpToBuyISABonusAppliedFor | \n477 | \n
| HTBHelpToBuyISABonusReceived | \n478 | \n
| MoneyOnAccountReceived | \n520 | \n
| Milestone | Milestone ID |
|---|---|
| FileOpened | \n248 | \n
| ClientCareLetterSent | \n249 | \n
| SignedCopyClientCareLetterRecd | \n250 | \n
| SignedGeneralAuthorityRecd | \n251 | \n
| SignedAuthorityToObtainWillRecd | \n252 | \n
| PowerOfAttorneyCompleted | \n253 | \n
| ProbateQuestionnaireReceived | \n254 | \n
| ForeignDomicileQuestRecd | \n255 | \n
| DeathRegistered | \n256 | \n
| DeathCertificateReceived | \n257 | \n
| DeathCertVerificationFormPrepared | \n258 | \n
| DeceasedBankruptcySearchDone | \n259 | \n
| WillObtained | \n260 | \n
| AllPersonalRepresentativesIDVerified | \n261 | \n
| PRsBankruptcySearchesDone | \n262 | \n
| BeneficiaryIDChecksDone | \n263 | \n
| BeneficiariesEntitlementAdvised | \n264 | \n
| MinorsBirthCertsReceived | \n265 | \n
| StatutoryAdvertInLondonGazette | \n266 | \n
| StatutoryAdvertInLocalPaper | \n267 | \n
| NilRateBandDetailsReceived | \n268 | \n
| FuneralAccountPaid | \n269 | \n
| IHTReferenceAppliedFor | \n270 | \n
| IHTReferenceAppliedReceived | \n271 | \n
| IHTPaymentArranged | \n272 | \n
| IHTFormsSentToPRsForSignature | \n273 | \n
| OathAffidavitsIHTFormsSworn | \n274 | \n
| IHTFormsPrepared | \n275 | \n
| IHTFormsSubmitted | \n276 | \n
| NoticesServedOnNonProvingExecs | \n277 | \n
| GrantApplicationLodged | \n278 | \n
| GrantIssued | \n279 | \n
| CashRaisedForAdminPurposes | \n280 | \n
| EstateDebtsPaid | \n281 | \n
| DeedOfVariationPrepared | \n282 | \n
| IncomeTaxToDateOfDeathSettled | \n283 | \n
| InterimAccountsSentToPRs | \n284 | \n
| PRsApprovedInterimAccounts | \n285 | \n
| InterimEstateAccountsToResiduaryBens | \n286 | \n
| BeneficiaryBankruptcySearchesDone | \n287 | \n
| CorrectiveAccountLodged | \n288 | \n
| PecuniaryLegateesConfirmedLegacysRecd | \n289 | \n
| SpecificDevisesConfirmedLegacysRecd | \n290 | \n
| SpecificLegacysConfirmedLegacysRecd | \n291 | \n
| InterimDistributionToResiduaryBeneficiarys | \n292 | \n
| TaxPositionDuringAdminSettled | \n293 | \n
| IHTClearanceCertAppliedFor | \n294 | \n
| IHTClearanceCertificateRecd | \n295 | \n
| EstateAccountsPrepared | \n296 | \n
| FinalAccountsToPRsForApproval | \n297 | \n
| PRsApprovalOfAccountsRecd | \n298 | \n
| FinalEstateAccountsSentToResiduaryBeneficiarys | \n299 | \n
| FinalDistributionMadeToResiduaryBeneficiarys | \n300 | \n
| ResiduaryBeneficiarysConfirmedReceiptOfResidue | \n301 | \n
| EstateClosed | \n302 | \n
| FileClosed | \n303 | \n
| ReferrerAccountPaid | \n304 | \n
| AllRepliesReceivedToInitialLetters | \n305 | \n
| InitialLettersToOrganisationsSent | \n306 | \n
| InitialContactCallAttempted | \n490 | \n
| InitialContactCallMade | \n491 | \n
| IntroductorySMSsent | \n492 | \n
| VirtualFirmCredentialsSent | \n493 | \n
| AcknowledgeSignedToBreceived | \n494 | \n
| RenunciationRequested | \n495 | \n
| RenunciationAccepted | \n496 | \n
| InitialAdvice | \n497 | \n
| PRAdvisedGrantReceived | \n498 | \n
| Milestone | Milestone ID |
|---|---|
| QuoteProduced | \n1 | \n
| DateInstructed | \n2 | \n
| InitialCallToClientCompleted | \n3 | \n
| CareLetterSent | \n4 | \n
| VirtualFirmCredentials | \n5 | \n
| IntroductorySMS | \n6 | \n
| ClientIdVerified | \n7 | \n
| ClientInfoForm | \n8 | \n
| SignedCareLetterReceived | \n9 | \n
| MemoOfSaleReceived | \n10 | \n
| ContractRequested | \n11 | \n
| ContractReceived | \n12 | \n
| PropInfoFormReceived | \n13 | \n
| LeaseholdInfoFormReceived | \n14 | \n
| FFFormReceived | \n15 | \n
| EPCReceived | \n16 | \n
| LocalSearchRequested | \n17 | \n
| LocalSearchReceived | \n18 | \n
| EnquiriesRaised | \n19 | \n
| EnquiriesReceived | \n20 | \n
| FurtherEnquiriesRaised | \n21 | \n
| FurtherEnquiriesReceived | \n22 | \n
| LeaseholdInformationRequested | \n23 | \n
| LeaseholdInformationReceived | \n24 | \n
| TitleChecked | \n25 | \n
| ContractApproved | \n26 | \n
| ContractSentToClient | \n27 | \n
| SignedContractHeld | \n28 | \n
| ReportToClient | \n29 | \n
| MortgageOfferReceived | \n30 | \n
| TransferApproved | \n31 | \n
| AssessReadinessForExchange | \n32 | \n
| ReadyToExchange | \n33 | \n
| BillPrepared | \n34 | \n
| ClientCompletionStatement | \n35 | \n
| RequisitionsOnTitleSent | \n36 | \n
| RequisitionsOnTitleReceived | \n37 | \n
| ActualExchange | \n39 | \n
| ContractualCompletion | \n40 | \n
| LenderCompletionMoney | \n41 | \n
| ActualCompletion | \n42 | \n
| SDLTSubmission | \n43 | \n
| RegistrationApplicationSent | \n45 | \n
| CompletedRegistrationReceived | \n46 | \n
| SatisfactionQuestionnaireSent | \n47 | \n
| DateAborted | \n49 | \n
| InitialCallToClientAttempted | \n357 | \n
| WelcomePackSent | \n358 | \n
| AllInitialDocumentsReceived | \n359 | \n
| SignedDeclarationReceived | \n360 | \n
| RepliesToSomeEnquiries | \n361 | \n
| RepliesToAllEnquiries | \n362 | \n
| ReportOnSearchesToClient | \n363 | \n
| SearchesOk | \n364 | \n
| HelptoBuyClientReport | \n365 | \n
| MortgageOffertoClient | \n366 | \n
| SignedMortgageDeed | \n367 | \n
| PropertyInsuranceConfirmed | \n368 | \n
| SignedTransferReceived | \n369 | \n
| HelptoBuyISABonusAppliedFor | \n370 | \n
| HelptoBuyBonusReceived | \n371 | \n
| BankruptcySearchesSubmitted | \n372 | \n
| PrioritySearchesSubmitted | \n373 | \n
| DateAbortInterim | \n374 | \n
| MoneyOnAccountReceived | \n519 | \n
| Milestone | Milestone ID |
|---|---|
| QuoteProduced | \n151 | \n
| DateInstructed | \n152 | \n
| InitialCallToClientCompleted | \n153 | \n
| CareLetterSent | \n154 | \n
| VirtualFirmCredentials | \n155 | \n
| IntroductorySMS | \n156 | \n
| SignedCareLetterReceived | \n157 | \n
| ClientInfoForm | \n158 | \n
| ClientIdVerified | \n159 | \n
| MoneyOnAccountIn | \n160 | \n
| IndexMapRequested | \n161 | \n
| IndexMapReceived | \n162 | \n
| DeedsRequested | \n163 | \n
| DeedsReceived | \n164 | \n
| OfficialCopiesRequested | \n165 | \n
| OfficialCopiesReceived | \n166 | \n
| RedStatsRequested | \n167 | \n
| RedStatsReceived | \n168 | \n
| MortgageOfferReceived | \n169 | \n
| MortgageDeedSent | \n170 | \n
| MortgageDeedHeld | \n171 | \n
| RevisedMortgageOfferReceived | \n172 | \n
| RevisedMortgageDeedSent | \n173 | \n
| RevisedMortgageDeedHeld | \n174 | \n
| LeaseholdInformationRequested | \n175 | \n
| LeaseholdInformationReceived | \n176 | \n
| LocalSearchRequested | \n177 | \n
| LocalSearchReceived | \n178 | \n
| CertifciateofTitle | \n179 | \n
| FeeEarnerRevew | \n180 | \n
| BillPrepared | \n181 | \n
| ClientCompletionStatement | \n182 | \n
| SignedTransfer | \n183 | \n
| TenancyAgreementReceived | \n184 | \n
| CompletionSetFor | \n185 | \n
| LenderCompletionMoney | \n186 | \n
| ActualCompletion | \n187 | \n
| RegistrationApplicationSent | \n188 | \n
| CompletedRegistrationReceived | \n189 | \n
| SatisfactionQuestionnaireSent | \n190 | \n
| DateAborted | \n191 | \n
| CaseClosed | \n192 | \n
| TitleChecked | \n203 | \n
| ReportToClient | \n204 | \n
| AllReceivedClient | \n205 | \n
| InitialCallToClientAttempted | \n487 | \n
| Milestone | Milestone ID |
|---|---|
| QuoteProduced | \n100 | \n
| DateInstructed | \n101 | \n
| InitialCallToClientCompleted | \n102 | \n
| CareLetterSent | \n103 | \n
| VirtualFirmCredentials | \n104 | \n
| IntroductorySMS | \n105 | \n
| IndexSearchRequested | \n106 | \n
| IndexSearchReceived | \n107 | \n
| ClientInfoForm | \n108 | \n
| ClientIdVerified | \n109 | \n
| MemoOfSaleReceived | \n110 | \n
| FFFormReceived | \n111 | \n
| PropInfoFormReceived | \n112 | \n
| PropQuestFormReceived | \n113 | \n
| LeaseholdInfoFormReceived | \n114 | \n
| OverridingQuestionnaireReceived | \n115 | \n
| SurplusFormReceived | \n116 | \n
| SignedCareLetterReceived | \n117 | \n
| MoneyOnAccountReceived | \n118 | \n
| DeedsRequested | \n119 | \n
| RedStatsRequested | \n120 | \n
| DeedsReceived | \n121 | \n
| SolsInitialLetter | \n122 | \n
| ContractIssued | \n123 | \n
| LeaseholdInformationRequested | \n124 | \n
| LeaseholdInformationReceived | \n125 | \n
| EnquiriesClientAnswered | \n126 | \n
| EnquiriesReply | \n127 | \n
| ContractApproved | \n128 | \n
| RequisitionsOnTitleReceived | \n129 | \n
| DraftTransferReceived | \n130 | \n
| RepliesToRequisitionsOnTitle | \n131 | \n
| FurtherEnquiriesReceived | \n132 | \n
| FurtherEnquiriesReply | \n133 | \n
| TransferApproved | \n134 | \n
| ContractSentToClient | \n135 | \n
| SignedContractHeld | \n136 | \n
| ReadyToExchange | \n137 | \n
| BillPrepared | \n138 | \n
| ClientCompletionStatement | \n139 | \n
| ActualExchange | \n140 | \n
| ContractualCompletion | \n141 | \n
| ActualCompletion | \n142 | \n
| SatisfactionQuestionnaireSent | \n143 | \n
| CaseClosed | \n144 | \n
| DateAborted | \n145 | \n
| EnquiriesReceived | \n146 | \n
| EnquiriesToClient | \n147 | \n
| RedStatsReceived | \n148 | \n
| FinalRedStatsReceived | \n149 | \n
| FinalRedStatsRequested | \n150 | \n
| TitleInformationRequested | \n201 | \n
| TitleInformationReceived | \n202 | \n
| InitialCallToClientAttempted | \n479 | \n
| WelcomePackSent | \n480 | \n
| FFFormSent | \n481 | \n
| AllRepliesToEnquiriesAnswered | \n482 | \n
| BuyersConveyancerSatisfiedWithReplies | \n483 | \n
| SignedTransferReceived | \n484 | \n
| BankruptcySearchSubmitted | \n485 | \n
| DateAbortedInterim | \n486 | \n
| Milestone | Milestone ID |
|---|---|
| FileOpened | \n332 | \n
| ClientCareLetterSent | \n333 | \n
| SignedCareLetterReceived | \n334 | \n
| ClientsIDVerified | \n335 | \n
| WillQuestionnairePrepared | \n336 | \n
| WillQuestionnaireReceived | \n337 | \n
| PreviousWillRequested | \n338 | \n
| PreviousWillReceived | \n339 | \n
| InitialMeetingAttendanceNotePrepared | \n341 | \n
| DraftWillPrepared | \n342 | \n
| DoctorsCapacityReportRequested | \n343 | \n
| DoctorsCapacityReportReceived | \n344 | \n
| SeveranceOfJointTenancyApplicationPrepared | \n345 | \n
| NoticeOfSeveranceOfJointTenancyPrepared | \n346 | \n
| FeeEarnerRiskManagementReview | \n347 | \n
| CaseLockedDownRiskConcerns | \n348 | \n
| CaseUnlocked | \n349 | \n
| WillSentForExecutionWithoutSupervision | \n350 | \n
| MeetingWithClientForWillExecution | \n351 | \n
| WillExecuted | \n352 | \n
| ExecutedWillReceivedForStorage | \n353 | \n
| DateClosed | \n354 | \n
| DraftWillApproved | \n355 | \n
| DraftWillSentForApproval | \n356 | \n
| Task name | Process reference (Pref) | Task reference | Task type |
|---|---|---|---|
| ATTACHMAIL | USP | MAIL2 | |
| CDATAIMPORT | USP | IMPORTCASEDATA | Import |
| CLONEDCONTENT_EXTERNAL_ACCOUNTSTRANSACTION_ADDED | USP | SYST09 | Query |
| CLONEDCONTENT_FAX | USP | SYST06 | Fax |
| CLONEDCONTENT_IMPORT | USP | SYST04 | Import |
| CLONEDCONTENT_SCANNER | USP | SYST05 | Scanner |
| CLONEDCONTENT_VF_MESSAGE | USP | SYST08 | VirtualFirmMessage |
| FAXIMPORT | USP | SYST07 | Fax |
| IMPORTFILE | USP | IMPF1 | Import |
| IMPORTSCAN | USP | IMPORTSCAN | Import |
| MULTI_EMAIL_IMPORT | USP | MAIL3 | Action |
| SCANNERIMPORT | USP | SYST01 | Scanner |
| SENDMAIL | USP | MAIL1 |