generated: '2026-08-23'
method: probed
source: >-
  Live probes of Laundryheap's hosts and the operation set published in
  https://app.laundryheap.com/assets/index-BQ9DuQOF.js (2026-08-23).
description: >-
  Laundryheap publishes no versioning policy, no deprecation policy, no SLA and
  no status page. What versioning it does practise is visible only in the shape
  of its own GraphQL field names.

versioning:
  scheme: additive field suffixes (GraphQL); uri-path (REST)
  current: unversioned /graphql; /api/v1 for the REST surface
  docs: null
  policy_published: false
  evidence: >-
    ordersV2, timeslotsV2 and isPhoneTakenWithEmailV2 coexist with unsuffixed
    predecessors in the published client. New behaviour is shipped as a new
    field rather than a breaking change to the old one — an additive strategy
    that is good practice, but it is a practice, not a published policy.

deprecation:
  policy_url: null
  policy_published: false
  sunset_header: false
  deprecation_header: false
  observed: >-
    No Sunset or Deprecation response header on any probed endpoint. GraphQL
    supports @deprecated on fields, but introspection is disabled so no
    deprecation metadata is readable by a client.
  superseded_fields:
    - field: orders
      superseded_by: ordersV2
      formally_deprecated: false
    - field: isPhoneTaken
      superseded_by: isPhoneTakenWithEmailV2
      formally_deprecated: false
    - note: >-
        timeslotsV2 has no unsuffixed sibling in the current bundle; its
        predecessor has already been removed from the client.

sla:
  url: null
  uptime_target: null
  published: false

status_page:
  url: null
  published: false
  probes:
    - url: https://status.laundryheap.com
      status: 000
      note: does not resolve (no DNS record)
    - url: https://www.laundryheap.com/status
      status: 200
      note: soft-404 — redirects to the homepage with ?clear_country_cookie=true

changelog:
  url: null
  published: false
  note: >-
    No dated API changelog, release-notes page or developer blog exists. The
    consumer blog at https://www.laundryheap.com/blog/ is marketing content and
    carries no API change history.

support:
  developer_channel: null
  note: >-
    There is no developer support channel. The Help Centre routes all order
    issues into the mobile app and explicitly declines to offer phone or email
    support. Business/partnership enquiries go to collaborate@laundryheap.com.

deprecated_operations: []

gaps:
  - No status page.
  - No deprecation policy and no Sunset/Deprecation headers.
  - No API changelog.
  - No SLA.
  - Superseded GraphQL fields are left in place without @deprecated metadata a client could read.

x-evidence:
  fetched: '2026-08-23'