slug: level2 provider: Level2 generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Software & Technology min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 2 edges: - tag: Support Request spec_file: level2-support-request-api-openapi.yml capability_id: BC-430.10 capability_id_l1: BC-430 capability_name: Customer Inquiry Management confidence: 0.72 evidence: POST /support_request support_request_support_request_post Support Request reason: The single operation submits a user support request, i.e. capture of an inbound customer contact for resolution — Customer Inquiry Management. Confidence moderated because no schema or description details the handling/routing. - tag: Upgrade Plan spec_file: level2-upgrade-plan-api-openapi.yml capability_id: BC-4240.40 capability_id_l1: BC-4240 capability_name: Subscription Modification confidence: 0.72 evidence: POST /upgrade_plan upgrade_plan_upgrade_plan_post Upgrade Plan reason: The sole operation upgrades the subscriber's commercial plan on this SaaS trading platform, which matches Subscription Modification ('in-life changes to active subscriptions including upgrades, downgrades'). Confidence held below 0.8 because no request/response schemas are exposed to confirm subscription semantics.