openapi: 3.2.0 info: contact: email: support@linode.com name: Linode url: https://linode.com description: Add a Cloud Computing instance so you can build, release, and scale applications faster with virtual machines. license: name: Apache 2.0 url: https://www.apache.org/licenses/LICENSE-2.0.html title: 'Akamai: Linode Replies API' version: 4.215.0 servers: - url: https://api.linode.com tags: - description: Use these operations to create and view replies to correspondence for your support tickets. name: Replies paths: /{apiVersion}/support/tickets/{ticketId}/replies: parameters: - description: __Enum__ Call either the `v4` URL, or `v4beta` for operations still in Beta. example: '{{apiVersion}}' in: path name: apiVersion required: true schema: enum: - v4 - v4beta type: string x-akamai: file-path: parameters/api-version-path.yaml - description: The ID of the support ticket. example: '{{ticketId}}' in: path name: ticketId required: true schema: example: 281 type: integer x-akamai: file-path: parameters/ticket-id.yaml x-akamai: file-path: paths/replies.yaml path-info: /{apiVersion}/support/tickets/{ticketId}/replies x-linode-cli-command: tickets post: description: 'Adds a reply to an existing support ticket. > --- - __CLI__. ``` linode-cli tickets reply 11223344 \ --description "Thank you for your help. I was able to figure out what the problem was and I successfully reset my password. You guys are the best!" ``` Learn more... - __OAuth scopes__. ``` account:read_write ``` Learn more...' externalDocs: description: See documentation for this operation in Akamai's Linode API url: https://techdocs.akamai.com/linode-api/reference/post-ticket-reply operationId: post-ticket-reply requestBody: content: application/json: schema: additionalProperties: false properties: description: description: The content of your reply. example: '{{description}}' maxLength: 65535 minLength: 1 type: string required: - description type: object x-akamai: file-path: schemas/added-post-ticket-reply.yaml x-example: x-ref: ../examples/post-ticket-reply.json required: true responses: '200': content: application/json: schema: additionalProperties: false description: An object representing a reply to a support ticket. properties: created: description: __Read-only__ When this ticket reply was created. example: '2015-06-02T14:31:41' format: date-time readOnly: true type: string x-linode-cli-display: 3 created_by: description: __Read-only__ The user who submitted this reply. example: John Q. Linode readOnly: true type: string x-linode-cli-display: 2 description: description: __Read-only__ The body of this support ticket reply. example: 'Hello,\nI''m sorry to hear that you''re having trouble resetting the root password of your Linode. Just to be sure, have you tried to follow the instructions here: https://techdocs.akamai.com/cloud-computing/docs/reset-the-root-password-on-a-compute-instance? If you have, please reply with any additional steps you''ve also taken.\nRegards,\nLinode Support Team' readOnly: true type: string from_linode: description: __Read-only__ If `true`, this reply came from a Linode employee. example: true readOnly: true type: boolean gravatar_id: description: __Read-only__ The Gravatar ID of the user who created this reply. example: 474a1b7373ae0be4132649e69c36ce30 readOnly: true type: string id: description: __Read-only__ The unique ID of this support ticket reply. example: 11223345 readOnly: true type: integer x-linode-cli-display: 1 type: object x-akamai: file-path: schemas/support-ticket-reply.yaml x-example: x-ref: ../examples/post-ticket-reply-200.json description: Reply created. default: content: application/json: schema: additionalProperties: false properties: errors: items: additionalProperties: false description: An object for describing a single error that occurred during the processing of a request. properties: field: description: The field in the request that caused this error. This may be a path, separated by periods in the case of nested fields. In some cases this may come back as `null` if the error is not specific to any single element of the request. example: fieldname type: string reason: description: What happened to cause this error. In most cases, this can be fixed immediately by changing the data you sent in the request, but in some cases you will be instructed to [Open a support ticket](https://techdocs.akamai.com/linode-api/reference/post-ticket) or perform some other action before you can complete the request successfully. example: fieldname must be a valid value type: string type: object x-akamai: file-path: schemas/error-object.yaml type: array type: object description: See [Errors](https://techdocs.akamai.com/linode-api/reference/errors) for the range of possible error response codes. security: - personalAccessToken: [] - oauth: - account:read_write summary: Create a reply tags: - Replies x-akamai: tabs: - syntax: "linode-cli tickets reply 11223344 \\\n --description \"Thank you for your help. I was able to figure out what the problem was and I successfully reset my password. You guys are the best!\"" title: CLI url: https://techdocs.akamai.com/cloud-computing/docs/getting-started-with-the-linode-cli - syntax: account:read_write title: OAuth scopes url: https://techdocs.akamai.com/linode-api/reference/get-started#oauth x-linode-cli-action: reply x-linode-grant: read_write get: description: 'Returns a collection of replies to a support ticket on your account. > --- - __CLI__. ``` linode-cli tickets replies 11223344 ``` Learn more... - __OAuth scopes__. ``` account:read_only ``` Learn more...' externalDocs: description: See documentation for this operation in Akamai's Linode API url: https://techdocs.akamai.com/linode-api/reference/get-ticket-replies operationId: get-ticket-replies parameters: - description: The page of a collection to return. example: '{{page}}' in: query name: page required: false schema: default: 1 example: 6 minimum: 1 type: integer x-akamai: file-path: parameters/page-offset.yaml - description: The number of items to return per page. example: '{{page_size}}' in: query name: page_size schema: default: 100 example: 50 maximum: 500 minimum: 25 type: integer x-akamai: file-path: parameters/page-size.yaml responses: '200': content: application/json: schema: additionalProperties: false properties: data: items: additionalProperties: false description: An object representing a reply to a support ticket. properties: created: description: __Read-only__ When this ticket reply was created. example: '2015-06-02T14:31:41' format: date-time readOnly: true type: string x-linode-cli-display: 3 created_by: description: __Read-only__ The user who submitted this reply. example: John Q. Linode readOnly: true type: string x-linode-cli-display: 2 description: description: __Read-only__ The body of this support ticket reply. example: 'Hello,\nI''m sorry to hear that you''re having trouble resetting the root password of your Linode. Just to be sure, have you tried to follow the instructions here: https://techdocs.akamai.com/cloud-computing/docs/reset-the-root-password-on-a-compute-instance? If you have, please reply with any additional steps you''ve also taken.\nRegards,\nLinode Support Team' readOnly: true type: string from_linode: description: __Read-only__ If `true`, this reply came from a Linode employee. example: true readOnly: true type: boolean gravatar_id: description: __Read-only__ The Gravatar ID of the user who created this reply. example: 474a1b7373ae0be4132649e69c36ce30 readOnly: true type: string id: description: __Read-only__ The unique ID of this support ticket reply. example: 11223345 readOnly: true type: integer x-linode-cli-display: 1 type: object x-akamai: file-path: schemas/support-ticket-reply.yaml type: array page: description: __Read-only__ The current [page](https://techdocs.akamai.com/linode-api/reference/pagination). example: 1 readOnly: true type: integer pages: description: __Read-only__ The total number of [pages](https://techdocs.akamai.com/linode-api/reference/pagination). example: 1 readOnly: true type: integer results: description: __Read-only__ The total number of results. example: 1 readOnly: true type: integer type: object x-akamai: file-path: schemas/added-get-ticket-replies-200.yaml x-example: x-ref: ../examples/get-ticket-replies-200.json description: Returns a paginated list of support ticket replies. default: content: application/json: schema: additionalProperties: false properties: errors: items: additionalProperties: false description: An object for describing a single error that occurred during the processing of a request. properties: field: description: The field in the request that caused this error. This may be a path, separated by periods in the case of nested fields. In some cases this may come back as `null` if the error is not specific to any single element of the request. example: fieldname type: string reason: description: What happened to cause this error. In most cases, this can be fixed immediately by changing the data you sent in the request, but in some cases you will be instructed to [Open a support ticket](https://techdocs.akamai.com/linode-api/reference/post-ticket) or perform some other action before you can complete the request successfully. example: fieldname must be a valid value type: string type: object x-akamai: file-path: schemas/error-object.yaml type: array type: object description: See [Errors](https://techdocs.akamai.com/linode-api/reference/errors) for the range of possible error response codes. security: - personalAccessToken: [] - oauth: - account:read_only summary: List replies tags: - Replies x-akamai: tabs: - syntax: linode-cli tickets replies 11223344 title: CLI url: https://techdocs.akamai.com/cloud-computing/docs/getting-started-with-the-linode-cli - syntax: account:read_only title: OAuth scopes url: https://techdocs.akamai.com/linode-api/reference/get-started#oauth x-linode-cli-action: replies x-linode-grant: read_only components: securitySchemes: oauth: flows: authorizationCode: authorizationUrl: https://login.linode.com/oauth/authorize scopes: account:read_only: Allows access to GET information about your account. account:read_write: Allows access to all endpoints related to your account. domains:read_only: Allows access to GET Domains on your account. domains:read_write: Allows access to all Domain endpoints. events:read_only: Allows access to GET your Events. events:read_write: Allows access to all endpoints related to your Events. firewall:read_only: Allows access to GET information about your Firewalls. firewall:read_write: Allows access to all Firewall endpoints. images:read_only: Allows access to GET your Images. images:read_write: Allows access to all endpoints related to your Images. ips:read_only: Allows access to GET your ips. ips:read_write: Allows access to all endpoints related to your ips. linodes:read_only: Allows access to GET Linodes on your account. linodes:read_write: Allow access to all endpoints related to your Linodes. lke:read_only: Allows access to GET LKE Clusters on your account. lke:read_write: Allows access to all endpoints related to LKE Clusters on your account. longview:read_only: Allows access to GET your Longview Clients. longview:read_write: Allows access to all endpoints related to your Longview Clients. monitor:read-write: Allows access to all Monitor (Akamai Cloud Pulse) endpoints. monitor:read_only: Allows access to Monitor (Akamai Cloud Pulse) data. nodebalancers:read_only: Allows access to GET NodeBalancers on your account. nodebalancers:read_write: Allows access to all NodeBalancer endpoints. object_storage:read_only: Allows access to GET information related to your Object Storage. object_storage:read_write: Allows access to all Object Storage endpoints. stackscripts:read_only: Allows access to GET your StackScripts. stackscripts:read_write: Allows access to all endpoints related to your StackScripts. volumes:read_only: Allows access to GET your Volumes. volumes:read_write: Allows access to all endpoints related to your Volumes. vpc:read_write: Allows access to all endpoints related to VPC and Subnet creation, updating, and deletion. tokenUrl: https://login.linode.com/oauth/token type: oauth2 personalAccessToken: scheme: bearer type: http externalDocs: description: See documentation for Akamai's Linode API url: https://techdocs.akamai.com/linode-api/reference x-readme: samples-languages: - curl - python - node