name: Litify Rate Limits
description: Litify is built on Salesforce and exposes two primary APIs — the Salesforce REST API and the Litify Docrio API. Rate limits for the Salesforce REST API are governed by Salesforce platform limits and vary by Salesforce org edition and license count. Litify-specific limits beyond these Salesforce defaults are not publicly documented.
url: https://www.litify.com/legal/litify-api-integration-agreement

salesforce_rest_api_limits:
  description: Limits applicable to the Salesforce REST API, which underlies all Litify API access.
  source: https://developer.salesforce.com/docs/atlas.en-us.salesforce_app_limits_cheatsheet.meta/salesforce_app_limits_cheatsheet/salesforce_app_limits_platform_api.htm

  daily_api_requests:
    enterprise_edition_base: 100000
    per_user_license_additional: 1000
    example_50_users_total: 150000
    window: rolling 24-hour period
    notes: Litify customers are typically on Enterprise Edition or above. Total daily limit scales with the number of Salesforce user licenses in the org.

  concurrent_requests:
    production_long_running_max: 25
    developer_org_long_running_max: 5
    long_running_threshold_seconds: 20
    hard_timeout_minutes: 10
    notes: Long-running requests are those exceeding 20 seconds. Production orgs allow up to 25 simultaneous long-running requests.

  bulk_api:
    batch_submissions_per_24h: 15000
    max_records_per_batch: 10000
    max_payload_mb: 10
    shared_between: Bulk API 1.0 and 2.0

  streaming_api:
    push_topics_per_org: 50
    daily_events: 200000

  report_api:
    synchronous_runs_per_hour: 500
    concurrent_sync_requests: 20

  asynchronous_requests_per_hour: 1200

  apex_callouts_per_transaction: 100

  debug_requests_daily: 1000

  authentication:
    method: OAuth 2.0
    notes: OAuth connections enforce hourly restrictions per user per application through the Connect REST API. Litify additionally issues a proprietary integrator key token for API partner access.

litify_docrio_api_limits:
  description: Litify Docrio is the document management layer of the Litify platform. Specific rate limits for the Docrio API are not publicly disclosed.
  notes: Assumed to inherit Salesforce platform limits; contact Litify for integrator-specific rate limit details.

litify_api_token_limits:
  tokens_per_integration_account: 1
  token_sharing: prohibited
  notes: Integrators are permitted only one API token per integration account. Tokens may not be shared with third parties.

sources:
  - https://www.litify.com/legal/litify-api-integration-agreement
  - https://coefficient.io/salesforce-api/salesforce-api-rate-limits
  - https://developer.salesforce.com/docs/atlas.en-us.salesforce_app_limits_cheatsheet.meta/salesforce_app_limits_cheatsheet/salesforce_app_limits_platform_api.htm
  - https://developer.salesforce.com/blogs/2024/11/api-limits-and-monitoring-your-api-usage