# Generated by API Evangelist (build-phrasing.py). Our phrasing, not observed demand.
overlay: 1.0.0
info:
  title: API Evangelist conversational phrasing for Live Direct Marketing Online Support API
  version: 1.0.0
extends: openapi/live-direct-marketing-online-support-api-openapi.yml
actions:
- target: $.info
  update:
    x-apievangelist-phrasing:
      method: generated
      generated: '2026-10-01'
      generator: build-phrasing.py
      label: Generated by API Evangelist
      operations: 6
- target: $.paths['/api/support/thread'].get
  update:
    x-apievangelist-phrasing:
      intent: Get my support thread
      effect: read
      questions:
      - Where can I read my conversation with support?
      - Can I see the full history of messages with the support team?
      instructions:
      - text: Show my support thread.
      - text: Get my message history with support.
      method: generated
      generated: '2026-10-01'
- target: $.paths['/api/support/unread-count'].get
  update:
    x-apievangelist-phrasing:
      intent: Count unread support replies
      effect: read
      questions:
      - Do I have any unread replies from support?
      - How many support messages haven't I read?
      instructions:
      - text: Count my unread support messages.
      - text: Check for new replies from support.
      method: generated
      generated: '2026-10-01'
- target: $.paths['/api/support/messages'].post
  update:
    x-apievangelist-phrasing:
      intent: Send a message to support
      effect: write
      questions:
      - How do I contact support from inside the app?
      - Can I attach screenshots when I write to support?
      instructions:
      - text: Send support the message {body}.
        slots:
          body: requestBody.body
      - text: 'Write to support: {body}, with screenshots {files}.'
        slots:
          body: requestBody.body
          files: requestBody.files
      method: generated
      generated: '2026-10-01'
- target: $.paths['/api/support/attachments/{id}'].get
  update:
    x-apievangelist-phrasing:
      intent: Download a support attachment
      effect: read
      questions:
      - Can I open an image attached to my support thread?
      - Who can view attachments in a support conversation?
      instructions:
      - text: Download support attachment {id}.
        slots:
          id: path.id
      - text: Open the file {id} from my support thread.
        slots:
          id: path.id
      method: generated
      generated: '2026-10-01'
- target: $.paths['/api/support/read'].post
  update:
    x-apievangelist-phrasing:
      intent: Mark support replies as read
      effect: write
      questions:
      - How do I clear the unread badge on support replies?
      - Can I mark all support answers as read?
      instructions:
      - text: Mark my support replies as read.
      - text: Clear the unread support badge.
      method: generated
      generated: '2026-10-01'
- target: $.paths['/api/support/status'].post
  update:
    x-apievangelist-phrasing:
      intent: Close or reopen my support ticket
      effect: write
      questions:
      - Can I close my support ticket once my issue is solved?
      - How do I reopen a closed support request?
      instructions:
      - text: Close my support ticket.
      - text: Reopen my support ticket.
      method: generated
      generated: '2026-10-01'