openapi: 3.1.0
info:
  title: LiveChat Agent Chat Chats Customers API
  description: REST endpoints (Text Platform v3.6 Agent Chat API) for agents to manage chats, send messages, transfer conversations, and update statuses. All actions are POST requests under /agent/action/{action} and authenticated with OAuth 2.x bearer tokens or Personal Access Tokens.
  version: v3.6
  contact:
    name: LiveChat / Text Platform
    url: https://platform.text.com/docs/messaging/agent-chat-api
servers:
- url: https://api.livechatinc.com/v3.6
  description: LiveChat Agent Chat API
security:
- bearerAuth: []
tags:
- name: Customers
paths:
  /agent/action/get_customer:
    post:
      tags:
      - Customers
      summary: Get customer
      operationId: getCustomer
      responses:
        '200':
          description: Customer details.
  /agent/action/update_customer:
    post:
      tags:
      - Customers
      summary: Update customer
      operationId: updateCustomer
      responses:
        '200':
          description: Customer updated.
  /agent/action/ban_customer:
    post:
      tags:
      - Customers
      summary: Ban customer
      operationId: banCustomer
      responses:
        '200':
          description: Customer banned.
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: OAuth 2.x bearer token or Personal Access Token.