specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Loadsmart
providerId: loadsmart
created: '2026-05-25'
modified: '2026-05-25'
reconciled: false
tags:
  - FinOps
  - Cost Management
  - FOCUS
  - Freight
  - Logistics
description: >-
  FOCUS-aligned FinOps definition for Loadsmart's commercial surface.
  Loadsmart monetizes through (a) per-load freight brokerage margins on
  shipments booked via the ShipperGuide platform, (b) SaaS subscriptions
  for ShipperGuide TMS, Opendock Nova, NavTrac, and CarrierGuide, and (c)
  managed-transportation (4PL) service fees. API access is bundled with
  those subscriptions rather than billed as a metered API product.
sources:
  - https://loadsmart.com/
  - https://developer.loadsmart.com/docs/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Loadsmart
serviceCategory: Logistics and Supply Chain
billingModel:
  pricingCategory: Hybrid
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
    - Usage
    - Subscription
    - Purchase
    - Adjustment
    - Credit
    - Tax
  primaryUnit: shipment
  secondaryUnits:
    - subscription_seat
    - dock_appointment
    - managed_service_hour
focusColumns:
  ServiceName: Loadsmart Platform
  ServiceCategory: Logistics and Supply Chain
  ProviderName: Loadsmart
  PublisherName: Loadsmart
  InvoiceIssuerName: Loadsmart Inc.
  PricingCategory: Hybrid
chargeTypes:
  - name: Freight brokerage
    chargeCategory: Usage
    description: Per-load brokerage margin on shipments booked through ShipperGuide / api.loadsmart.com.
  - name: ShipperGuide TMS subscription
    chargeCategory: Subscription
    description: SaaS subscription including API access to api.loadsmart.com.
  - name: Opendock Nova subscription
    chargeCategory: Subscription
    description: SaaS subscription including Neutron REST API and Subspace WebSocket access.
  - name: NavTrac subscription
    chargeCategory: Subscription
    description: Yard-management and computer-vision asset-tracking subscription.
  - name: CarrierGuide / Factoring
    chargeCategory: Subscription
    description: Carrier-side subscription products and factoring fees.
  - name: Managed Transportation
    chargeCategory: Subscription
    description: 4PL service engagement fees.
notes: >-
  Loadsmart does not publish per-unit list prices or standardized FOCUS
  exports; this definition captures the commercial structure inferred from
  public product pages and the developer portal.