slug: localclarity provider: LocalClarity generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Software & Technology min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 1 edges: - tag: Endpoints spec_file: localclarity-endpoints-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.7 evidence: POST /api/getReviews Get Reviews; POST /api/sendReply Send Reply; POST /api/getInsights reason: Generic 'Endpoints' tag but the operations retrieve customer reviews and send replies across review sources with sentiment insights — voice-of-customer capture and response, mapping to Customer Feedback Management. Some overlap with brand/reputation management (BC-400.20) keeps confidence moderate.