slug: loops
provider: Loops
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Telecommunications
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 4
edges:
- tag: Contacts
  spec_file: loops-contacts-api-openapi.yml
  capability_id: BC-420.10
  capability_id_l1: BC-420
  capability_name: Customer Data Management
  confidence: 0.82
  evidence: POST /v1/contacts/create createContact; GET /v1/contacts/find findContact; ContactSuppressionStatusResponse
  reason: Create/update/find/delete of contact records plus suppression status is management of the customer
    contact data record.
- tag: Campaigns
  spec_file: loops-campaigns-api-openapi.yml
  capability_id: BC-400.60
  capability_id_l1: BC-400
  capability_name: Digital Marketing Management
  confidence: 0.75
  evidence: POST /v1/campaigns createCampaign 'Create a campaign'; CampaignSchedulingRequest, AudienceFilterInRequest
  reason: Creating, scheduling and audience-targeting email marketing campaigns on an email marketing
    platform realises digital/automated marketing execution.
- tag: Audience segments
  spec_file: loops-audience-segments-api-openapi.yml
  capability_id: BC-420.20
  capability_id_l1: BC-420
  capability_name: Customer Segmentation Management
  confidence: 0.74
  evidence: POST /v1/audience-segments createAudienceSegment 'Create an audience segment'; schemas AudienceFilterCondition,
    PropertyCondition, ActivityCondition
  reason: Operations define and manage rule-based segments of contacts (property and activity conditions)
    used to target email sends — this is customer segmentation, not a technical object.
- tag: Workflows
  spec_file: loops-workflows-api-openapi.yml
  capability_id: BC-400.60
  capability_id_l1: BC-400
  capability_name: Digital Marketing Management
  confidence: 0.7
  evidence: POST /v1/workflows createWorkflow — Create a workflow; POST /v1/workflows/{workflowId}/mailing-list
    changeWorkflowMailingList — Change workflow mailing list
  reason: Workflows with mailing-list targeting, signup/event triggers and send-email actions are automated
    lifecycle email journeys — marketing automation under Digital Marketing Management. Vendor describes
    itself as 'marketing campaigns, product and lifecycle automation'.