specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: Lorikeet
providerId: lorikeet
created: '2026-07-01'
modified: '2026-07-01'
reconciled: false
tags:
- AI
- Customer Support
- AI Agent
- Support Automation
- Plans
description: >-
  Lorikeet does not publish self-serve, list-price API tiers. It sells an
  enterprise AI customer support agent through a sales-quoted, outcome- /
  resolution-based commercial model: pricing is oriented around tickets the
  agent actually resolves (per-resolution) rather than per-seat or per-API-call.
  Access to the agent, the workflow builder, integrations, and the API is
  provisioned as part of a contract. Exact rates are quoted by Lorikeet sales
  and not disclosed publicly, so no dollar figures are asserted here.
notes: >-
  Outcome/resolution-based pricing and the absence of public list prices are
  inferred from Lorikeet's positioning as an enterprise AI support agent and
  from third-party reviews; confirm the current commercial model and any
  minimums directly with Lorikeet sales during reconciliation.
sources:
- https://lorikeet.ai
- https://www.lorikeetcx.ai/
- https://docs.lorikeetcx.ai/guides/quickstart
plans:
- id: lorikeet-enterprise
  name: Enterprise (sales-quoted)
  type: enterprise
  description: >-
    Negotiated agreement covering the Lorikeet AI agent, workflow/skills builder,
    helpdesk and system integrations, and API/webhook access. Commonly structured
    around resolution-based (per-resolved-ticket) pricing with a negotiated
    commitment. Contact Lorikeet sales.
  entries:
  - label: Per-Resolution Pricing
    name: per_resolution
    type: usage
    metric: resolutions
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: sales-quoted (outcome / resolution-based)
    userMultiplied: false
  - label: Enterprise Agreement
    name: enterprise_agreement
    type: flat
    metric: contract
    limit: -1
    timeFrame: year
    geo: global
    unit: 1
    price: contact sales
    userMultiplied: false
  elements:
  - name: AI Customer Support Agent
  - name: Workflow / Skills Builder
  - name: Conversations API
  - name: Webhooks & Events
  - name: Actions / Tools Integrations
  - name: Knowledge Ingestion
  - name: Helpdesk Integrations (Zendesk, Intercom, Front)
  - name: Per-Step Audit Trail
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com