generated: '2026-07-20' method: searched source: https://news.lucidya.com/ name: Lucidya Product Updates type: ChangeLog scheme: dated-entries url: https://news.lucidya.com/ notes: >- Lucidya publishes a public, dated product-updates / release-notes feed at news.lucidya.com (bilingual English/Arabic, paginated). Entries below are the most recent captured verbatim on the fetch date. Individual updates use the pattern https://news.lucidya.com/-. entries: - date: '2026-06-30' title: Mandatory custom fields enforcement in OmniServe area: OmniServe - date: '2026-06-22' title: Simplified inbound routing for OmniServe AI Agent escalations area: OmniServe - date: '2026-06-11' title: Custom Variables for Surveys area: Lucidya Survey - date: '2026-06-03' title: TV & Radio Keyword Monitors in Social Listening area: Social Listening - date: '2026-05-03' title: Activity Log Webhook for Enhanced Security area: Webhooks