# Generated by API Evangelist (build-phrasing.py). Our phrasing, not observed demand.
overlay: 1.0.0
info:
  title: API Evangelist conversational phrasing for OmniServe Analytics Reference Data API
  version: 1.0.0
extends: openapi/lucidya-ltd-reference-data-api-openapi.yml
actions:
- target: $.info
  update:
    x-apievangelist-phrasing:
      method: generated
      generated: '2026-10-01'
      generator: build-phrasing.py
      label: Generated by API Evangelist
      operations: 5
- target: $.paths['/analytics/agents'].get
  update:
    x-apievangelist-phrasing:
      intent: List my company's agents
      effect: read
      questions:
      - Who are the active agents in my company account?
      - Can I get the list of agent users to filter analytics by agent?
      instructions:
      - text: List all active agents in my company.
      - text: Show me every agent user on our account.
      method: generated
      generated: '2026-10-01'
- target: $.paths['/analytics/teams'].get
  update:
    x-apievangelist-phrasing:
      intent: List my company's teams
      effect: read
      questions:
      - Which teams are set up in my company?
      - What team IDs can I use in analytics filters?
      instructions:
      - text: List all teams in my company.
      - text: Show the teams configured on our account.
      method: generated
      generated: '2026-10-01'
- target: $.paths['/analytics/data_sources'].get
  update:
    x-apievangelist-phrasing:
      intent: List data sources available to my company
      effect: read
      questions:
      - Which data sources are available for my company?
      - What data source names can I pass to CSAT or analytics calls?
      instructions:
      - text: List all data sources available to my company.
      - text: Show the data sources connected to our account.
      method: generated
      generated: '2026-10-01'
- target: $.paths['/analytics/routings'].get
  update:
    x-apievangelist-phrasing:
      intent: List inbound routings
      effect: read
      questions:
      - Which inbound routing rules does my company have?
      - How are incoming conversations routed in our account?
      instructions:
      - text: List all inbound routings for my company.
      - text: Show our configured conversation routings.
      method: generated
      generated: '2026-10-01'
- target: $.paths['/analytics/slas'].get
  update:
    x-apievangelist-phrasing:
      intent: List SLAs and their time thresholds
      effect: read
      questions:
      - What SLA policies do we have and what are their time thresholds?
      - Which SLAs can I filter analytics by?
      instructions:
      - text: List all SLAs with their time thresholds.
      - text: Show the SLA policies configured for my company.
      method: generated
      generated: '2026-10-01'