openapi: 3.2.0
info:
  version: 2.0.0
  title: Rest-Service Engagement Events API
  x-logo:
    url: https://lumahealth-assets.s3.us-west-2.amazonaws.com/new_luma_logo_black.png
    backgroundColor: '#FFFFFF'
    altText: Luma Health
  description: OpenAPI [Basic Structure](https://swagger.io/docs/specification/basic-structure/)
servers:
- url: https://api.lumahealth.io/api/v2
security:
- Bearer: []
tags:
- name: engagementEvents
  description: Append-only history of events that occurred during an engagement
paths:
  /engagementEvents:
    get:
      summary: List engagement events
      description: Engagement events are append-only and cannot be created directly through this endpoint; they are appended via the `pushEvent` operation on an engagement.
      operationId: engagementEventsList
      tags:
      - engagementEvents
      parameters:
      - name: engagement
        in: query
        description: ID of the parent engagement.
        schema:
          type: string
          pattern: '[0-9a-f]'
          minLength: 24
          maxLength: 24
      - $ref: '#/components/parameters/userParam'
      - $ref: '#/components/parameters/deletedParam'
      - $ref: '#/components/parameters/createdByParam'
      - $ref: '#/components/parameters/updatedByParam'
      - $ref: '#/components/parameters/createdAtParam'
      - $ref: '#/components/parameters/updatedAtParam'
      - $ref: '#/components/parameters/pageParam'
      - $ref: '#/components/parameters/limitParam'
      - $ref: '#/components/parameters/populateParam'
      - $ref: '#/components/parameters/selectParam'
      responses:
        '200':
          description: List of engagement events
          content:
            application/json:
              schema:
                type: object
                required:
                - response
                - page
                - size
                properties:
                  response:
                    type: array
                    minItems: 0
                    items:
                      $ref: '#/components/schemas/EngagementEventResponse'
                  page:
                    type: integer
                    format: int32
                    minimum: 1
                  size:
                    type: integer
                    format: int32
                    minimum: 0
                additionalProperties: false
        '401':
          description: Not authenticated
        '403':
          description: Access token does not have the required scope
  /engagementEvents/{engagementEventId}:
    get:
      summary: Get engagement event by id
      operationId: engagementEventGet
      tags:
      - engagementEvents
      parameters:
      - name: engagementEventId
        in: path
        required: true
        description: EngagementEvent's unique identifier in Luma's database.
        schema:
          type: string
          pattern: '[0-9a-f]'
          minLength: 24
          maxLength: 24
      responses:
        '200':
          description: EngagementEvent
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/EngagementEventResponse'
        '401':
          description: Not authenticated
        '403':
          description: Access token does not have the required scope
components:
  schemas:
    createdAtParam:
      in: query
      name: createdAt
      type: string
      format: date-time
      schema:
        type: string
        format: date-time
      required: false
      description: The date/time when this object was created.
    updatedByParam:
      in: query
      name: updatedBy
      required: false
      type: string
      pattern: '[0-9a-f]'
      minLength: 24
      maxLength: 24
      schema:
        type: string
        pattern: '[0-9a-f]'
        minLength: 24
        maxLength: 24
      description: The ID of the user who updated this object.
    createdByParam:
      in: query
      name: createdBy
      type: string
      pattern: '[0-9a-f]'
      minLength: 24
      maxLength: 24
      schema:
        type: string
        pattern: '[0-9a-f]'
        minLength: 24
        maxLength: 24
      required: false
      description: The ID of the user who created this object.
    userParam:
      in: query
      name: user
      required: false
      type: string
      pattern: '[0-9a-f]'
      minLength: 24
      maxLength: 24
      schema:
        type: string
        pattern: '[0-9a-f]'
        minLength: 24
        maxLength: 24
      description: The ID of the root account user.
    deletedParam:
      in: query
      name: deleted
      required: false
      type: number
      enum:
      - 0
      - 1
      schema:
        type: number
        enum:
        - 0
        - 1
      description: Flag for logical deletion where 1 means deleted.
    EngagementEventResponse:
      type: object
      description: An EngagementEvent is an immutable, append-only log record of something that happened during an Engagement, such as an agent being assigned, a message being sent or received, a voice call starting or ending, or a lifecycle transition. Each event belongs to exactly one Engagement, and the ordered set of events for an engagement forms its event-sourcing history.
      properties:
        _id:
          $ref: '#/components/schemas/idParam'
        user:
          $ref: '#/components/schemas/userParam'
        deleted:
          $ref: '#/components/schemas/deletedParam'
        createdBy:
          $ref: '#/components/schemas/createdByParam'
        updatedBy:
          $ref: '#/components/schemas/updatedByParam'
        createdAt:
          $ref: '#/components/schemas/createdAtParam'
        updatedAt:
          $ref: '#/components/schemas/updatedAtParam'
        engagement:
          type: string
          description: ID of the parent Engagement this event occurred during.
          pattern: '[0-9a-f]'
          minLength: 24
          maxLength: 24
        recipient:
          type: string
          description: ID of the user this event is about, if applicable.
          pattern: '[0-9a-f]'
          minLength: 24
          maxLength: 24
        payload:
          type: object
          description: The event's contents.
          properties:
            name:
              type: string
              description: The kind of event, for example `AgentAssigned`, `MessageSent`, `VoiceCallStarted`, `EngagementCompleted`.
            body:
              type: object
              description: Event-specific data, shape depends on `name`.
            metadata:
              type: object
              properties:
                source:
                  type: object
                  properties:
                    service:
                      type: string
                    agent:
                      type: string
                    operation:
                      type: string
                update:
                  type: array
                  items:
                    type: object
                    properties:
                      fromEvent:
                        type: string
                      toEngagement:
                        type: string
                      op:
                        type: string
                        default: $set
                        enum:
                        - $set
                        - $push
                        - $pull
                        - $addToSet
    idParam:
      in: query
      name: _id
      type: string
      pattern: '[0-9a-f]'
      minLength: 24
      maxLength: 24
      required: false
      schema:
        type: string
        pattern: '[0-9a-f]'
        minLength: 24
        maxLength: 24
      description: Luma's internal ID of an object.
    updatedAtParam:
      in: query
      name: updatedAt
      type: string
      format: date-time
      schema:
        type: string
        format: date-time
      required: false
      description: The date/time when this object was updated.
  parameters:
    populateParam:
      name: _populate
      in: query
      description: Response properties which will be replaced by the referenced objects, separated by commas.
      required: false
      type: string
      schema:
        type: string
    selectParam:
      name: _select
      in: query
      description: Response properties that should be returned, separated by commas.
      required: false
      type: string
      schema:
        type: string
    pageParam:
      in: query
      name: page
      required: false
      type: integer
      format: int32
      default: 1
      minimum: 1
      schema:
        type: integer
        format: int32
        default: 1
        minimum: 1
    updatedByParam:
      in: query
      name: updatedBy
      required: false
      type: string
      pattern: '[0-9a-f]'
      minLength: 24
      maxLength: 24
      schema:
        type: string
        pattern: '[0-9a-f]'
        minLength: 24
        maxLength: 24
      description: The ID of the user who updated this object.
    deletedParam:
      in: query
      name: deleted
      required: false
      type: number
      enum:
      - 0
      - 1
      schema:
        type: number
        enum:
        - 0
        - 1
      description: Flag for logical deletion where 1 means deleted.
    updatedAtParam:
      in: query
      name: updatedAt
      type: string
      format: date-time
      schema:
        type: string
        format: date-time
      required: false
      description: The date/time when this object was updated.
    createdByParam:
      in: query
      name: createdBy
      type: string
      pattern: '[0-9a-f]'
      minLength: 24
      maxLength: 24
      schema:
        type: string
        pattern: '[0-9a-f]'
        minLength: 24
        maxLength: 24
      required: false
      description: The ID of the user who created this object.
    createdAtParam:
      in: query
      name: createdAt
      type: string
      format: date-time
      schema:
        type: string
        format: date-time
      required: false
      description: The date/time when this object was created.
    limitParam:
      name: limit
      in: query
      description: How many items to fetch per page
      required: false
      type: integer
      format: int32
      default: 500
      minimum: 1
      maximum: 1000
      schema:
        type: integer
        format: int32
        default: 500
        minimum: 1
        maximum: 1000
    userParam:
      in: query
      name: user
      required: false
      type: string
      pattern: '[0-9a-f]'
      minLength: 24
      maxLength: 24
      schema:
        type: string
        pattern: '[0-9a-f]'
        minLength: 24
        maxLength: 24
      description: The ID of the root account user.
  securitySchemes:
    Bearer:
      type: http
      scheme: bearer
      bearerFormat: JWT