{
  "id": "9d4e3a18-1b88-4c52-8b1a-c4e5c7a1b9d2",
  "name": "Customer Support Agent Pack",
  "slug": "customer-support-agent-pack",
  "description": "Tools for resolving support tickets across Zendesk, Linear, and Slack via Merge Agent Handler.",
  "connectors": [
    "zendesk",
    "linear",
    "slack",
    "salesforce"
  ],
  "tool_count": 47,
  "default_for_new_users": true,
  "security_rules": [
    "standard-entity-rules/EMAIL",
    "standard-entity-rules/CREDIT_CARD",
    "custom-regex-rules/d4e8c4b1-internal-ssn"
  ],
  "created_at": "2026-03-14T10:00:00Z",
  "modified_at": "2026-05-18T16:42:00Z"
}