{ "$schema": "https://json-schema.org/draft/2020-12/schema", "$id": "#/components/schemas/Engagement", "title": "Engagement", "type": "object", "properties": { "id": { "type": "string", "format": "uuid" }, "remote_id": { "type": [ "string", "null" ], "description": "The third-party API ID of the matching object." }, "created_at": { "type": "string", "format": "date-time", "description": "The datetime that this object was created by Merge." }, "modified_at": { "type": "string", "format": "date-time", "description": "The datetime that this object was modified by Merge." }, "owner": { "type": [ "string", "null" ], "format": "uuid", "description": "The engagement's owner." }, "content": { "type": [ "string", "null" ], "description": "The engagement's content." }, "subject": { "type": [ "string", "null" ], "description": "The engagement's subject." }, "direction": { "oneOf": [ { "$ref": "#/components/schemas/DirectionEnum" }, { "type": "null" } ], "description": "The engagement's direction." }, "engagement_type": { "type": [ "string", "null" ], "format": "uuid", "description": "The engagement type of the engagement." }, "start_time": { "type": [ "string", "null" ], "format": "date-time", "description": "The time at which the engagement started." }, "end_time": { "type": [ "string", "null" ], "format": "date-time", "description": "The time at which the engagement ended." }, "account": { "type": [ "string", "null" ], "format": "uuid", "description": "The account of the engagement." }, "contacts": { "type": "array", "items": { "type": "string", "format": "uuid" } }, "engagement_url": { "type": [ "string", "null" ], "format": "uri", "description": "The engagement's URL in the remote system." }, "remote_was_deleted": { "type": "boolean", "description": "Indicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited coverage. [Learn more](https://docs.merge.dev/integrations/hris/supported-features/)." }, "field_mappings": { "oneOf": [ { "$ref": "#/components/schemas/EngagementFieldMappings" }, { "type": "null" } ] }, "remote_data": { "type": [ "array", "null" ], "items": { "$ref": "#/components/schemas/RemoteData" } }, "remote_fields": { "type": "array", "items": { "$ref": "#/components/schemas/RemoteField" } } }, "description": "# The Engagement Object\n### Description\nThe `Engagement` object is used to represent an interaction noted in a CRM system.\n### Usage Example\nTODO" }