specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Messente
providerId: messente
created: '2026-07-01'
modified: '2026-07-01'
reconciled: false
tags:
- CPaaS
- Messaging
- SMS
- Viber
- WhatsApp
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Messente spend. Messente bills prepaid, usage-based per-message
  rates that vary by destination country, network (MCC/MNC), and channel (SMS,
  Viber, WhatsApp). WhatsApp follows Meta per-conversation category pricing.
  Number Lookup (HLR) and Number Verification (2FA) are billed per lookup / per
  verification. Account credit is drawn down as usage occurs and live rates are
  available via the Pricing API.
notes: >-
  Per-country and per-network rates change frequently; pull live rates from the
  Pricing API (GET /pricelist, GET /prices) and reconcile spend against the
  Statistics API and account balance during reconciliation.
sources:
- https://messente.com/pricing
- https://messente.com/documentation/pricing-api
- https://messente.com/documentation/statistics-api
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Messente
serviceCategory: Communication and Messaging
billingModel:
  pricingCategory: Usage-Based
  billingFrequency: Prepaid
  billingCurrency: EUR
  chargeCategories:
  - Usage
  - Purchase
  - Adjustment
focusColumns:
  ServiceName: Messente Omnichannel Messaging
  ServiceCategory: Communication and Messaging
  ProviderName: Messente
  PublisherName: Messente
  InvoiceIssuerName: Messente
  BillingCurrency: EUR
  ChargeCategory: Usage
  PricingCategory: Usage-Based
meters:
- name: sms_messages
  description: SMS messages sent, billed per message by destination country and network.
  unit: messages
  aggregation: sum
  dimensions:
  - account
  - country
  - network
- name: viber_messages
  description: Viber messages sent, billed per message by destination country and network.
  unit: messages
  aggregation: sum
  dimensions:
  - account
  - country
  - network
- name: whatsapp_conversations
  description: WhatsApp conversations, billed per conversation per Meta category plus markup.
  unit: conversations
  aggregation: sum
  dimensions:
  - account
  - country
  - category
- name: number_lookups
  description: HLR number lookups, billed per lookup by destination country.
  unit: lookups
  aggregation: sum
  dimensions:
  - account
  - country
- name: number_verifications
  description: PIN-based number verifications (2FA), billed per verification.
  unit: verifications
  aggregation: sum
  dimensions:
  - account
  - country
principles:
- name: Visibility
  description: Pull the Statistics API and account balance to inspect per-country, per-network, and per-channel send volume and cost.
- name: Allocation
  description: Tag API credentials and sender IDs per workload/team; map to internal cost centers.
- name: Optimization
  description: Order the Omnimessage fallback chain to prefer lower-cost channels first; use HLR lookup to drop invalid numbers before sending; blacklist to avoid wasted sends.
- name: Accountability
  description: Assign owners per project/credential; review prepaid credit burn and per-country spend against budget.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com