name: Missive FinOps
description: >-
  FinOps Framework 1.0 FOCUS-aligned cost and usage data for the Missive team
  inbox and collaboration platform. Missive uses per-seat SaaS pricing with
  three tiers billed monthly or annually. API access is gated to the Productive
  plan and above. Cost optimization levers include annual billing (20% discount)
  and right-sizing seat counts to the appropriate plan tier.
specificationVersion: "1.0"
url: https://missiveapp.com/pricing

provider:
  name: Missive
  url: https://missiveapp.com
  category: Team Inbox and Collaboration

billingModel:
  type: per-seat
  description: >-
    Missive charges per user per month across three plan tiers. Annual billing
    provides a 20% discount compared to monthly billing. API access requires
    at minimum the Productive plan subscription.
  currency: USD
  billingCycles:
    - monthly
    - annually

costs:
  - name: Starter Plan
    description: Entry-level tier for teams up to 5 users, no API access
    chargeType: Usage-based
    unit: user/month
    monthlyUnitPrice: 14.00
    annualUnitPrice: 11.20
    currency: USD
    tags:
      - plan:starter
      - api-access:false

  - name: Productive Plan
    description: Mid-tier plan with API access for teams up to 50 users
    chargeType: Usage-based
    unit: user/month
    monthlyUnitPrice: 24.00
    annualUnitPrice: 19.20
    currency: USD
    tags:
      - plan:productive
      - api-access:true

  - name: Business Plan
    description: Enterprise plan with SSO and unlimited users
    chargeType: Usage-based
    unit: user/month
    monthlyUnitPrice: 36.00
    annualUnitPrice: 28.80
    currency: USD
    tags:
      - plan:business
      - api-access:true

optimization:
  - name: Annual Billing Discount
    description: >-
      Switching from monthly to annual billing yields a 20% cost reduction
      across all plan tiers. For example, a team of 10 on Productive saves
      $576/year ($24 vs $19.20 per user per month).
    savingsPercentage: 20
    applicablePlans:
      - Starter
      - Productive
      - Business

  - name: Plan Right-Sizing
    description: >-
      Teams that do not require API access can use the Starter plan at $14/user
      instead of Productive at $24/user, saving $10/user/month. Review which
      users require API tokens and downgrade seats that do not.
    savingsPercentage: 42
    applicablePlans:
      - Starter vs Productive

  - name: API Token Scope Review
    description: >-
      API tokens in Missive grant access to all accounts the user can access,
      including shared accounts. Audit token holders regularly to ensure only
      necessary users are on Productive or Business plans.

costAllocationTags:
  - plan
  - api-access
  - team