generated: '2026-09-18'
method: searched
source: https://modal.com/docs/guide/security
provider: Modal
providerId: modal-labs
description: >-
  Modal publishes a vulnerability remediation policy with named severity
  timeframes and runs a PRIVATE bug bounty programme through HackerOne that you
  join by emailing security@modal.com. There is no /.well-known/security.txt on
  any Modal host — the policy lives in the docs, not at the RFC 9116 path.
contact:
  email: security@modal.com
  url: https://modal.com/docs/guide/security
policy_url: https://modal.com/docs/guide/security
security_txt: null
security_txt_note: >-
  Probed /.well-known/security.txt on modal.com, www.modal.com, api.modal.com
  and oidc.modal.com on 2026-09-18 — 404, 404, gRPC catch-all and 403
  respectively. No RFC 9116 document is served.
bug_bounty:
  platform: HackerOne
  url: https://modal.com/docs/guide/security
  public: false
  note: >-
    "We currently run a private bug bounty program through HackerOne. If you have
    found a vulnerability and wish to participate, please send an email to
    security@modal.com with your HackerOne username or email and we will invite
    you to the program." Invitation-only; no public programme page.
remediation:
  severity_basis: CVSS
  severity_note: >-
    "If there is a CVSS severity rating accompanying a vulnerability disclosure,
    we rely on that as a starting point, but may upgrade or downgrade the
    severity using our best judgement."
  timeframes:
  - severity: Critical
    target: 24 hours
  - severity: High
    target: 1 week
  - severity: Medium
    target: 1 month
  - severity: Low
    target: 3 months
  - severity: Informational
    target: 3 months or longer
practices:
- External penetration testing firms engaged to assess the platform.
- Annual business continuity and security incident exercises.
- gVisor container sandboxing (the runtime Google uses for Cloud Run and GKE).
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com