openapi: 3.0.3
info:
title: MoEngage Segments API
description: |
Use the MoEngage Segments API to create, update, and manage your file and filter segments.
- **v2 API:** Manage File Segments and segment lifecycle (Archive/Unarchive).
- **v3 API:** Create, read, update, and list filter-based Segments.
version: '3.0'
servers:
- url: https://api-{dc}.moengage.com
description: MoEngage API Endpoint
variables:
dc:
description: "The ‘dc’ in the API Endpoint URL refers to the MoEngage Data Center (DC). MoEngage hosts each customer in a different DC. You can find your DC number and replace the value of ‘dc’ in the URL by referring to the DC and API endpoint mapping [here](/api/introduction#data-centers). Your MoEngage Data Center (DC) can be 01, 02, 03, 04, 05, 06, or 101."
default: '01'
tags:
- name: File Segments
description: |
If you need to create segments by importing a large number of users, we recommend utilising the File segment API. This API allows you to easily generate a file segment by initiating a call to the file segment API endpoint. To proceed, you will need to compile a CSV file containing the relevant users (ensuring that the users are already present in MoEngage). It is essential to provide the public path of the file, which allows for downloading and identification of users in order to successfully create the file segment.
Use the File Segment API to:
* Create a new file segment
* Add users to an existing segment
* Remove users from an existing segment
* Replace users from an existing segment
- name: Manage Segments
description: |
Archiving and unarchiving through APIs makes it easy to retrieve and reuse segments whenever required for purposes such as A/B testing, maintaining regulatory compliance, and improving system performance.
You can access the archived segments and utilize them to analyze and market campaigns without the need to recreate them from scratch.
x-mint:
content: |
Archived segments will not be shown beyond 180 days.
- name: Filter Segments
description: |
If you need to create a segment based on the events or actions performed by your users on your application or website, the recommended approach is to use the filter segment API. With this API, you can create a segment by specifying the desired filter conditions.
The filter segment API supports various operations, including create, update, get, and list, allowing you to effectively manage your segments based on specific criteria.
x-mint:
content: |
## Authentication
Authentication is performed using Basic Auth. You must also provide the `MOE-APPKEY` header.
## Request Headers
| Key | Required | Description |
| :--- | :--- | :--- |
| `Content-Type` | Yes | Set to `application/json`. |
| `Authorization` | Yes | Basic Auth. `{"Authorization": "Basic Base64_ENCODED_WORKSPACEID_APIKEY="}` |
| `MOE-APPKEY` | Yes | Your MoEngage App ID. Found in Settings -> Account -> APIs -> App ID. |
security:
- basicAuth: []
paths:
/v2/custom-segments/file-segment:
post:
tags:
- File Segments
summary: Create File Segment
description: This API creates a new file segment from a CSV file URL.
operationId: createFileSegment
parameters:
- name: Content-Type
in: header
description: Select the file content type.
required: true
schema:
type: string
default: text/csv
enum:
- text/csv
- application/csv
- application/vnd.ms-excel
- text/plain
- application/octet-stream
- binary/octet-stream
- name: Database
in: header
description: Set the database from which the data is available (MOE-DBNAME).
required: false
schema:
type: string
x-mint:
content: |
- If your file is private, you should whitelist [these IPs](/user-guide/settings/account/security/ip-whitelisting-in-moengage) to provide access only to MoEngage for the file.
- This API endpoint does not currently support Team-level scoping. All segments generated using this call will be assigned to the Default Team automatically.
#### Rate Limits
| Rate Limit Name | Rate Limit |
| :--- | :--- |
| total active segment | The limit of the total number of active segments at a time for a client is 1000. |
| file_segment ops per hour | The total number of file segment operations (create/add/remove) per hour per client allowed is 10. |
| file_segment ops per day | The total number of file segment operations (create/add/remove) per day per client allowed is 100. |
| file_segment users per day | The total number of users uploaded via the File segment is limited to 2 million per day. (This limit is customizable, contact the MoEngage Support team). |
| file_size_limit | The size of the file from which the segment is created/updated. For each request, the file size limit is 150 MB. |
**Notes**
* Breaching the limits will reject the request.
* Per hour and per day limits will consider the calculation based on the last hour and last 24 hrs respectively.
* The limit of 1000 active segments is calculated across all types of 'active segments'. Most of our customers utilise only 30-40% of this limit at any given point.
#### CSV File Requirements
* The attribute names should be separated by new lines.
* CSV should be a single column and less than 150MB.
* Values should not end with a comma (e.g., `abcd` not `abcd,`).
* Values should not have duplicates or special characters (e.g., `abcd` not `"abcd"` or `a#bc`).
* File should not have empty rows or columns.
* A user attribute value must uniquely identify a single user.
* [Sample File Link](https://app-cdn.moengage.com/assets/Sample_GAIDs.csv)
#### Segment Processing and Availability
As soon as the request is received at the MoEngage system, MoEngage creates a segment with zero users. After this, the file is downloaded, processed, and users are added to the segment. If the segment is queried during processing, it will show zero or partial user count.
There is no fixed processing timeout. If the initial file download fails, MoEngage automatically retries before reporting a failure via the callback.
#### Callback Payload
When file processing completes, MoEngage sends a `POST` request to your `callback_url`. Your server must return an HTTP `200` to acknowledge receipt.
The payload structure depends on the processing outcome.
**Success (status: 201)**
| Field | Type | Description |
| :--- | :--- | :--- |
| `db_name` | string | The MoEngage database name for your workspace. |
| `segment_name` | string | The name of the processed segment. |
| `request_id` | string | Unique identifier for this processing request. |
| `status` | integer | `201` on successful processing. |
| `values_found` | integer | Number of rows present in the uploaded file. |
| `values_processed` | integer | Number of values processed from `values_found`. Values with corrupted or empty data are skipped. |
| `user_count` | integer | Number of users found in MoEngage from the processed values and added to the segment. |
**Failure (status: 400 or 500)**
| Field | Type | Description |
| :--- | :--- | :--- |
| `db_name` | string | The MoEngage database name for your workspace. |
| `segment_name` | string | The name of the segment for which processing failed. |
| `request_id` | string | Unique identifier for this processing request. |
| `status` | integer | `400` for client errors (for example, file too large, download failed), `500` for server errors. |
| `error_message` | string | Description of what caused the processing to fail. |
requestBody:
description: Configuration for the new file segment.
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/CreateSegmentRequestV2'
example:
name: "custom_segment_unique_name"
attribute_name: "unique_identifier"
attribute_type: "string"
file_url: "https://s3.amazonaws.com/Sample_GAIDs.csv"
callback_url: "http://example.com/moengage-callback"
emails: ["user1@example.com", "user2@example.com"]
expiry_time: 30
responses:
'200':
description: Everything worked as expected.
content:
application/json:
example: "No example response body available for this status code."
'202':
description: Request accepted for processing.
content:
application/json:
schema:
oneOf:
- $ref: '#/components/schemas/ApiResponseSuccessV2'
- $ref: '#/components/schemas/CallbackV2'
examples:
api_response:
summary: API Response - Success
description: Immediate response from the API when the request is accepted.
value:
message: "File-segment creation request accepted"
success: true
cs_name: "custom_segment_unique_name"
cs_id: "6a1d8c3292d59351fe910b13"
callback_success:
summary: Callback - Success
description: Callback sent to your callback_url when segment processing completes successfully.
value:
db_name: "test_db"
segment_name: "test_segment_name"
request_id: "d5a263c4ef1198ae3d8496c0460f570f"
values_found: 80
values_processed: 70
user_count: 60
status: 201
'400':
description: Bad Request. Request not accepted due to missing a required parameter. The reason is passed in the description field.
content:
application/json:
schema:
oneOf:
- $ref: '#/components/schemas/ApiErrorV2'
- $ref: '#/components/schemas/CallbackV2'
examples:
api_invalid_request:
summary: API Response - Invalid Request
description: Immediate response from the API when the request is invalid.
value:
title: "Invalid Request"
description: ""
callback_file_size:
summary: Callback - Failure (File Size)
description: Callback sent to your callback_url when file size exceeds the limit.
value:
db_name: "test_db"
segment_name: "test_segment_name"
request_id: "d5a263c4ef1198ae3d8496c0460f570f"
status: 400
error_message: "File size cannot be greater than 150MB. Created custom_segment contains 0 users."
callback_download_failed:
summary: Callback - Failure (Download Failed)
description: Callback sent to your callback_url when file download fails.
value:
db_name: "test_db"
segment_name: "test_segment_name"
request_id: "d5a263c4ef1198ae3d8496c0460f570f"
status: 400
error_message: "File download failed. Created custom_segment contains 0 users."
'401':
$ref: '#/components/responses/401_FileSegmentError'
'409':
$ref: '#/components/responses/409_FileSegmentConflict'
'429':
$ref: '#/components/responses/429_FileSegmentRateLimit'
'500':
description: Server Errors. Something went wrong on MoEngage.
content:
application/json:
schema:
oneOf:
- $ref: '#/components/schemas/ApiErrorV2'
- $ref: '#/components/schemas/CallbackV2'
examples:
api_internal_error:
summary: API Response - Internal Server Error
description: Immediate response from the API when an internal server error occurs.
value:
title: "Internal Server Error"
callback_internal_error:
summary: Callback - Failure (Internal Server Error)
description: Callback sent to your callback_url when segment processing encounters an internal error.
value:
db_name: "test_db"
segment_name: "test_segment_name"
request_id: "d5a263c4ef1198ae3d8496c0460f570f"
status: 500
error_message: "Internal Server Error. Contact MoEngage Team."
'502':
description: Bad Gateway. Something went wrong on MoEngage.
content:
application/json:
example: "No example response body available for this status code."
'503':
description: Service Unavailable. Something went wrong on MoEngage.
content:
application/json:
example: "No example response body available for this status code."
'504':
description: Gateway Timeout. Something went wrong on MoEngage.
content:
application/json:
example: "No example response body available for this status code."
callbacks:
segmentCreationCallback:
$ref: '#/components/callbacks/segmentProcessingCallback'
/v2/custom-segments/file-segment/add-users:
put:
tags:
- File Segments
summary: Add Users to File Segment
description: This API adds a list of users from a CSV file to an existing file segment.
operationId: addUsersToFileSegment
parameters:
- name: Content-Type
in: header
description: Select the file content type.
required: true
schema:
type: string
default: text/csv
enum:
- text/csv
- application/csv
- application/vnd.ms-excel
- text/plain
- application/octet-stream
- binary/octet-stream
- name: Database
in: header
description: Set the database from which the data is available (MOE-DBNAME).
required: false
schema:
type: string
x-mint:
content: |
This API endpoint does not currently support Team-level scoping. All segments generated using this call will be assigned to the Default Team automatically.
requestBody:
description: Details of the segment to update and the file URL of users to add.
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/UpdateSegmentRequestV2'
example:
name: "custom_segment_unique_name"
"cs_id": ""
attribute_name: "unique_identifier"
attribute_type: "string"
file_url: "https://s3.amazonaws.com/Sample_GAIDs_add.csv"
callback_url: "http://example.com/moengage-callback"
emails: ["user1@example.com"]
responses:
'202':
description: Request accepted for processing.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiResponseSuccessV2'
example:
message: "File-segment user-add request accepted"
success: true
cs_name: "custom_segment_unique_name"
"cs_id": ""
'400':
description: Bad Request. Invalid payload format.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Invalid Request"
description: ""
'401':
$ref: '#/components/responses/401_FileSegmentError'
'404':
$ref: '#/components/responses/404_FileSegmentNotFound'
'429':
$ref: '#/components/responses/429_FileSegmentRateLimit'
'500':
description: Server Errors. Something went wrong on MoEngage.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Internal Server Error"
/v2/custom-segments/file-segment/remove-users:
put:
tags:
- File Segments
summary: Remove Users from File Segment
description: This API removes a list of users from a CSV file from an existing file segment.
operationId: removeUsersFromFileSegment
parameters:
- name: Content-Type
in: header
description: Select the file content type.
required: true
schema:
type: string
default: text/csv
enum:
- text/csv
- application/csv
- application/vnd.ms-excel
- text/plain
- application/octet-stream
- binary/octet-stream
- name: Database
in: header
description: Set the database from which the data is available (MOE-DBNAME).
required: false
schema:
type: string
x-mint:
content: |
This API endpoint does not currently support Team-level scoping. All segments generated using this call will be assigned to the Default Team automatically.
requestBody:
description: Details of the segment to update and the file URL of users to remove.
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/UpdateSegmentRequestV2'
example:
name: "custom_segment_unique_name"
"cs_id": ""
attribute_name: "unique_identifier"
attribute_type: "string"
file_url: "https://s3.amazonaws.com/Sample_GAIDs_remove.csv"
callback_url: "http://example.com/moengage-callback"
emails: ["user1@example.com"]
responses:
'202':
description: Request accepted for processing.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiResponseSuccessV2'
example:
message: "File-segment user-remove request accepted"
success: true
cs_name: "custom_segment_unique_name"
"cs_id": ""
'400':
description: Bad Request. Invalid payload format.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Invalid Request"
description: ""
'401':
$ref: '#/components/responses/401_FileSegmentError'
'404':
$ref: '#/components/responses/404_FileSegmentNotFound'
'429':
$ref: '#/components/responses/429_FileSegmentRateLimit'
'500':
description: Server Errors. Something went wrong on MoEngage.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Internal Server Error"
/v2/custom-segments/file-segment/replace:
put:
tags:
- File Segments
summary: Replace Users from File Segment
description: This API replaces all users in an existing file segment with a new list of users from a CSV file.
operationId: replaceUsersInFileSegment
parameters:
- name: Content-Type
in: header
description: Select the file content type.
required: true
schema:
type: string
default: text/csv
enum:
- text/csv
- application/csv
- application/vnd.ms-excel
- text/plain
- application/octet-stream
- binary/octet-stream
- name: Database
in: header
description: Set the database from which the data is available (MOE-DBNAME).
required: false
schema:
type: string
x-mint:
content: |
**Notes:**
* This API drops all existing users from the segment and adds the new users provided in the File URL.
* Only the newly added users are counted towards the daily file segment user limit.
* This API does not currently support Team-level scoping. All segments generated using this call will be assigned to the Default Team automatically.
requestBody:
description: Details of the segment to update and the file URL of users to replace with.
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/UpdateSegmentRequestV2'
example:
name: "custom_segment_unique_name"
attribute_name: "unique_identifier"
"cs_id": ""
attribute_type: "string"
file_url: "https://s3.amazonaws.com/Sample_GAIDs_replace.csv"
callback_url: "http://example.com/moengage-callback"
emails: ["user1@example.com"]
responses:
'202':
description: Request accepted for processing.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiResponseSuccessV2'
example:
message: "File-segment user-replace request accepted"
success: true
cs_name: "custom_segment_unique_name"
"cs_id": ""
'400':
description: Bad Request. Invalid payload format.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Invalid Request"
description: ""
'401':
$ref: '#/components/responses/401_FileSegmentError'
'404':
$ref: '#/components/responses/404_FileSegmentNotFound'
'429':
$ref: '#/components/responses/429_FileSegmentRateLimit'
'500':
description: Server Errors. Something went wrong on MoEngage.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Internal Server Error"
/v2/custom-segments/archive:
patch:
tags:
- Manage Segments
summary: Archive Segment
description: This API archives an existing segment (File or Filter). Archiving and unarchiving through APIs makes it easy to retrieve and reuse segments whenever required for purposes such as A/B testing, maintaining regulatory compliance, and improving system performance. You can access the archived segments and utilize them to analyze and market campaigns without the need to recreate them from scratch.
operationId: archiveCustomSegment
x-mint:
content: |
Archived segments will not be shown beyond 180 days.
This API endpoint does not currently support Team-level scoping. All segments generated using this call will be assigned to the Default Team automatically.
requestBody:
description: The name of the segment to be archived.
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/SegmentNameRequestV2'
example:
name: "custom_segment_unique_name"
"cs_id": ""
responses:
'202':
description: Segment archive request accepted.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiResponseSuccessV2'
example:
message: "Successfully archived the custom segment"
success: true
cs_name: "custom_segment_unique_name"
"cs_id": ""
'400':
$ref: '#/components/responses/400_FileSegmentError'
'401':
$ref: '#/components/responses/401_FileSegmentError'
'404':
$ref: '#/components/responses/404_FileSegmentNotFound'
'500':
$ref: '#/components/responses/5XX_FileSegmentError'
/v2/custom-segments/unarchive:
patch:
tags:
- Manage Segments
summary: Unarchive Segment
description: This API unarchives an existing segment, making it active again.
operationId: unarchiveCustomSegment
x-mint:
content: |
This API endpoint does not currently support Team-level scoping. All segments generated using this call will be assigned to the Default Team automatically.
requestBody:
description: The name of the segment to be unarchived.
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/SegmentNameRequestV2'
example:
name: "custom_segment_unique_name"
"cs_id": ""
responses:
'202':
description: Segment unarchive request accepted.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiResponseSuccessV2'
example:
message: "Successfully unarchived the custom segment"
success: true
cs_name: "custom_segment_unique_name"
"cs_id": ""
'400':
$ref: '#/components/responses/400_FileSegmentError'
'401':
$ref: '#/components/responses/401_FileSegmentError'
'404':
$ref: '#/components/responses/404_FileSegmentNotFound'
'500':
$ref: '#/components/responses/5XX_FileSegmentError'
/v3/custom-segments:
get:
tags:
- Filter Segments
summary: List Segments
description: This API lists all segments. You can optionally filter segments by an exact name match.
operationId: listCustomSegments
x-mint:
content: |
This API endpoint does not currently support Team-level scoping. All segments generated using this call will be assigned to the Default Team automatically.
#### Rate Limit
The rate limit is 50 request/minute, 200 requests/hour, and 1000 requests/day.
parameters:
- $ref: '#/components/parameters/AppKeyHeader'
- $ref: '#/components/parameters/SegmentNameQuery'
responses:
'200':
$ref: '#/components/responses/200_SegmentListV3'
'400':
$ref: '#/components/responses/400_FilterSegmentError'
'401':
$ref: '#/components/responses/401_FilterSegmentError'
'429':
$ref: '#/components/responses/429_FilterSegmentRateLimitOnly'
'500':
$ref: '#/components/responses/500_FilterSegmentError'
post:
tags:
- Filter Segments
summary: Create Filter Segment
description: This API creates a new segment based on a set of filter conditions.
operationId: createFilterSegment
x-mint:
content: |
This API endpoint does not currently support Team-level scoping. All segments generated using this call will be assigned to the Default Team automatically.
#### Generate Request from Dashboard
To simplify the request generation, MoEngage has added an option in the dashboard where you can specify filters as per your requirement and generate the payload.
1. Login to the MoEngage dashboard.
2. Click **Test & Debug** at the lower left in the side panel.
3. Click **Segment Payload**.
4. Specify the name for your segment payload and provide the required filters.
5. Click **Generate payload** button.
#### Rate Limit
The rate limit is 50 request/minute, 200 requests/hour, and 1000 requests/day.
parameters:
- $ref: '#/components/parameters/AppKeyHeader'
requestBody:
description: The filter definition for the new segment.
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/FilterSegmentRequestV3'
example:
name: "segment_example_name"
included_filters:
filter_operator: "and"
filters:
- filter_type: "user_attributes"
name: "Name"
data_type: "string"
operator: "in"
value: ["Chandan", "Kumar"]
negate: false
case_sensitive: false
responses:
'201':
$ref: '#/components/responses/201_SegmentCreatedV3'
'400':
$ref: '#/components/responses/400_FilterSegmentError'
'401':
$ref: '#/components/responses/401_FilterSegmentError'
'409':
$ref: '#/components/responses/409_FilterSegmentError'
'413':
$ref: '#/components/responses/413_FilterSegmentError'
'429':
$ref: '#/components/responses/429_FilterSegmentError'
'500':
$ref: '#/components/responses/500_FilterSegmentError'
/v3/custom-segments/{id}:
get:
tags:
- Filter Segments
summary: Get Segment by ID
description: This API fetches a specific segment (File or Filter) by its ID.
operationId: getCustomSegment
x-mint:
content: |
This API endpoint does not currently support Team-level scoping. All segments generated using this call will be assigned to the Default Team automatically.
#### Rate Limit
The rate limit is 100 requests/minute, 1000 requests/hour, and 4000 requests/day.
parameters:
- $ref: '#/components/parameters/AppKeyHeader'
- $ref: '#/components/parameters/SegmentIdPath'
responses:
'200':
$ref: '#/components/responses/200_SegmentListV3'
'400':
$ref: '#/components/responses/400_FilterSegmentError'
'401':
$ref: '#/components/responses/401_FilterSegmentError'
'429':
$ref: '#/components/responses/429_FilterSegmentRateLimitOnly'
'500':
$ref: '#/components/responses/500_FilterSegmentError'
patch:
tags:
- Filter Segments
summary: Update Filter Segment
description: This API updates an existing filter segment by its ID.
operationId: updateFilterSegment
parameters:
- $ref: '#/components/parameters/AppKeyHeader'
- $ref: '#/components/parameters/SegmentIdPath'
x-mint:
content: |
This API endpoint does not currently support Team-level scoping. All segments generated using this call will be assigned to the Default Team automatically.
requestBody:
description: The updated filter definition for the segment.
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/FilterSegmentUpdateRequestV3'
example:
name: "segment_example_name_updated"
included_filters:
filter_operator: "and"
filters:
- filter_type: "user_attributes"
name: "Name"
data_type: "string"
operator: "in"
value: ["chandan"]
negate: false
case_sensitive: false
updated_by: "admin@example.com"
responses:
'200':
$ref: '#/components/responses/200_SegmentUpdatedV3'
'400':
$ref: '#/components/responses/400_FilterSegmentError'
'401':
$ref: '#/components/responses/401_FilterSegmentError'
'403':
$ref: '#/components/responses/403_FilterSegmentError'
'404':
$ref: '#/components/responses/404_FilterSegmentError'
'409':
$ref: '#/components/responses/409_FilterSegmentError'
'412':
$ref: '#/components/responses/412_FilterSegmentError'
'413':
$ref: '#/components/responses/413_FilterSegmentError'
'429':
$ref: '#/components/responses/429_FilterSegmentError'
'500':
$ref: '#/components/responses/500_FilterSegmentError'
components:
schemas:
# --- V2 Schemas ---
BaseSegmentRequestV2:
type: object
properties:
name:
type: string
description: Name of the segment. Must be unique for creation.
attribute_name:
type: string
description: Name of the user attribute to use as an identifier (e.g., 'ID', 'email').
attribute_type:
type: string
description: The data type of the attribute_name.
enum: [string, double]
file_url:
type: string
format: uri
description: A public, downloadable URL to a single-column CSV file.
callback_url:
type: string
format: uri
description: Callback URL to receive the result of segment processing.
emails:
type: array
items:
type: string
format: email
description: List of email IDs to receive segment processing response.
required:
- name
- attribute_name
- attribute_type
- file_url
CreateSegmentRequestV2:
description: Schema for creating a new file segment.
allOf:
- $ref: '#/components/schemas/BaseSegmentRequestV2'
- type: object
properties:
expiry_time:
type: integer
format: int32
description: Segment expiry time in days. The segment is archived after this time.
required:
- expiry_time
UpdateSegmentRequestV2:
description: Schema for updating an existing file segment (add, remove, replace users).
allOf:
- $ref: '#/components/schemas/BaseSegmentRequestV2'
- type: object
properties:
cs_id:
type: string
description: |
Unique identifier corresponding to the target segment. When both `cs_id` and `name` are populated, the system prioritizes `cs_id`.
SegmentNameRequestV2:
description: Schema for requests that only require the segment name.
type: object
properties:
name:
type: string
description: The name of the segment.
cs_id:
type: string
description: |
Unique identifier corresponding to the target segment. When both `cs_id` and `name` are populated, the system prioritizes `cs_id`.
required:
- name
ApiResponseSuccessV2:
type: object
properties:
message:
type: string
description: The status message of the request.
success:
type: boolean
example: true
description: Indicates if the request was accepted.
cs_name:
type: string
description: The unique name of the segment being processed.
cs_id:
type: string
description: The unique identifier of the segment.
ApiErrorV2:
type: object
properties:
title:
type: string
description: A short title for the error.
description:
type: string
description: A detailed, human-readable explanation of the error.
CallbackV2:
type: object
description: The payload sent to the callback URL. The structure depends on the processing status.
properties:
db_name:
type: string
description: The database name.
example: "test_db"
segment_name:
type: string
description: The name of the segment.
example: "test_segment_name"
request_id:
type: string
description: The unique ID of the request.
example: "d5a263c4ef1198ae3d8496c0460f570f"
status:
type: integer
description: The HTTP status code indicating the outcome (e.g., 201 for success, 400/500 for failure).
example: 201
values_found:
type: integer
description: (Success only) Number of rows present in the uploaded file.
values_processed:
type: integer
description: (Success only) Number of values processed from values_found. Values with corrupted or empty data are skipped.
user_count:
type: integer
description: (Success only) Number of users found in MoEngage from the processed values and added to the segment.
error_message:
type: string
description: (Failure only) A description of the error.
required:
- db_name
- segment_name
- request_id
- status
# --- V3 Schemas ---
FilterGroupV3:
type: object
description: A logical grouping of filters.
properties:
filter_operator:
type: string
description: The logical operator to combine the filters.
enum: [and, or]
filters:
type: array
items:
$ref: '#/components/schemas/FilterV3'
required:
- filter_operator
- filters
FilterV3:
description: A single filter criterion, which can be user attribute-based or action-based.
oneOf:
- $ref: '#/components/schemas/AttributeFilterV3'
- $ref: '#/components/schemas/ActionFilterV3'
discriminator:
propertyName: filter_type
mapping:
user_attributes: '#/components/schemas/AttributeFilterV3'
actions: '#/components/schemas/ActionFilterV3'
AttributeFilterV3:
title: Attribute Filters
type: object
description: |
A filter based on a user or event attribute.
**Allowed Operators per Data Type:**
* **bool:** is, exists
* **double:** in, between, lessThan, greaterThan, exists
* **string:** in, contains, containsInTheFollowing, startWithInTheFollowing, endsWithInTheFollowing, exists, is
* **datetime:** inTheLast, on, between, before, after, inTheNext, exists, today
properties:
filter_type:
type: string
description: Identifies the filter as attribute-based.
enum: [user_attributes]
name:
type: string
description: The name of the user attribute.
data_type:
type: string
description: Data type of the attribute.
enum: [string, double, datetime, bool]
operator:
type: string
description: The comparison operator. Allowed values depend on `data_type`.
enum: [is, exists, in, between, lessThan, greaterThan, contains, containsInTheFollowing, startWithInTheFollowing, endsWithInTheFollowing, inTheLast, on, before, after, inTheNext, today]
value:
description: The value to compare against. Type depends on `data_type` and `operator`. For 'in' operator, this should be an array.
oneOf:
- type: string
- type: number
- type: boolean
- type: array
items:
oneOf:
- type: string
- type: number
value1:
description: The second value, used only for the 'between' operator.
oneOf:
- type: string
- type: number
negate:
type: boolean
description: If true, negates the filter condition.
default: false
case_sensitive:
type: boolean
description: If true, string comparisons are case-sensitive.
default: false
required:
- filter_type
- name
- data_type
- operator
ActionAttributeFilterGroupV3:
type: object
description: A logical grouping of attribute filters for action-based filtering.
properties:
filter_operator:
type: string
description: The logical operator to combine the attribute filters.
enum: [and, or]
filters:
type: array
description: Array of attribute filters to apply to the event's attributes.
items:
$ref: '#/components/schemas/AttributeFilterV3'
required:
- filter_operator
- filters
ActionFilterV3:
title: Action-based Filters
type: object
description: A filter based on a user action (event).
properties:
filter_type:
type: string
description: Identifies the filter as action-based.
enum: [actions]
action_name:
type: string
description: The internal name of the event/action.
attributes:
$ref: '#/components/schemas/ActionAttributeFilterGroupV3'
description: Additional filters to apply to the event's attributes.
executed:
type: boolean
description: Whether the action should have been performed (true) or not (false).
execution:
type: object
description: Specifies how many times the event must have been performed.
properties:
type:
type: string
description: The type of comparison for the execution count.
enum: [atleast, exactly, atmost, firstTime, lastTime]
count:
type: integer
format: int32
description: The number of times the event must have been performed.
required:
- type
- count
primary_time_range:
type: object
description: The time range during which the event should have been performed.
properties:
type:
type: string
description: The type of time range comparison.
enum: [on, inTheLast, before, after, between]
value_type:
type: string
description: Whether the time range is absolute (specific datetime) or relative (last N days/weeks/months).
enum: [absolute, relative_past]
value:
type: string
description: Integer (as string) for relative_past, or ISO 8601 Datetime (e.g., 2022-12-21T00:00:00.000Z) for absolute.
value1:
type: string
description: The end datetime for the 'between' operator (ISO 8601).
period_unit:
type: string
description: The unit of time for relative time ranges.
enum: [days, weeks, months]
required:
- type
- value_type
- value
- period_unit
required:
- filter_type
- action_name
- executed
- execution
- primary_time_range
FilterSegmentRequestV3:
type: object
description: Request schema for creating a filter-based segment.
properties:
name:
type: string
description: A unique name for the segment.
included_filters:
description: The filtering criteria used for segmentation. Users satisfying this set of filters will be part of the segment.
$ref: '#/components/schemas/FilterGroupV3'
required:
- name
- included_filters
FilterSegmentUpdateRequestV3:
type: object
description: Request schema for updating an existing filter-based segment.
properties:
name:
type: string
description: A new unique name for the segment.
included_filters:
description: The updated filtering criteria for the segment. Users satisfying this set of filters will be part of the segment.
$ref: '#/components/schemas/FilterGroupV3'
updated_by:
type: string
format: email
description: Email of the user performing the update (e.g., admin@companyemail.com).
required:
- included_filters
FilterSegmentDataV3:
type: object
description: Detailed information about a segment.
properties:
name:
type: string
description: The name of the segment.
id:
type: string
description: The unique identifier of the segment.
created_time:
type: string
format: date-time
description: The timestamp when the segment was created (ISO 8601 format).
updated_time:
type: string
format: date-time
description: The timestamp when the segment was last updated (ISO 8601 format). The updated time can change due to internally running services.
type:
type: string
description: The type of the segment. This is used for internal classification. Fixed value for filter-based segments.
example: ELASTIC_SEARCH
source:
type: string
description: The source of segment creation. Fixed value for API-created segments.
example: API
description:
type: string
description: A textual description summarizing the segment definition.
included_filters:
description: The filter criteria used for this segment.
$ref: '#/components/schemas/FilterGroupV3'
FilterSegmentResponseV3:
type: object
description: Response schema for filter segment operations (create/update).
properties:
data:
description: Information about the segment.
$ref: '#/components/schemas/FilterSegmentDataV3'
response_id:
type: string
description: A unique identifier for this API response.
type:
type: string
description: The type of resource referenced in the response.
example: custom_segment
SegmentListItemV3:
type: object
description: Summary information about a segment in a list.
properties:
name:
type: string
description: The name of the segment.
id:
type: string
description: The unique identifier of the segment.
created_time:
type: string
format: date-time
description: The timestamp when the segment was created (ISO 8601 format).
type:
type: string
description: The type of the segment. This is used for internal classification.
example: ELASTIC_SEARCH
source:
type: string
description: The source of segment creation.
example: API
SegmentListResponseV3:
type: object
description: Response schema for listing segments.
properties:
data:
type: array
description: Array of segments matching the query criteria.
items:
$ref: '#/components/schemas/SegmentListItemV3'
response_id:
type: string
description: A unique identifier for this API response.
type:
type: string
description: The type of resource referenced in the response.
example: custom_segment
ErrorDataV3:
type: object
description: Error details for client errors (4xx).
properties:
code:
type: string
description: A short error code that provides a brief explanation of the error (e.g., 'Invalid Request', 'Authentication required').
message:
type: string
description: A detailed error message describing why the request failed.
existing_cs_name:
type: string
description: (Conflict errors only) The name of the existing segment that conflicts with the request.
existing_cs_id:
type: string
description: (Conflict errors only) The ID of the existing segment that conflicts with the request.
actual_count:
type: integer
description: (Rate limit errors only) The actual count of segments or requests.
limit:
type: integer
description: (Rate limit errors only) The maximum allowed limit.
required:
- code
- message
ErrorResponseV3:
type: object
description: Error response schema for client errors (4xx).
properties:
response_id:
type: string
description: A unique identifier for this API response.
type:
type: string
description: The type of resource referenced in the response.
example: custom_segment
error:
description: Details about the error that occurred.
$ref: '#/components/schemas/ErrorDataV3'
ServerErrorDataV3:
type: object
description: Error details for server errors (5xx).
properties:
code:
type: string
description: A short error code indicating the type of server error (e.g., 'Internal Server Error').
message:
type: string
description: A detailed error message. For server errors, this typically advises contacting MoEngage support.
required:
- code
- message
ServerErrorResponseV3:
type: object
description: Error response schema for server errors (5xx).
properties:
response_id:
type: string
description: A unique identifier for this API response.
type:
type: string
description: The type of resource referenced in the response.
example: custom_segment
error:
description: Details about the server error that occurred.
$ref: '#/components/schemas/ServerErrorDataV3'
parameters:
# --- V3 Parameters ---
AppKeyHeader:
name: MOE-APPKEY
in: header
description: This is the Workspace ID of your MoEngage account that must be passed with the request. You can find it in the MoEngage dashboard at **Settings** > **Account** > **APIs** > **Workspace ID (earlier app id)**.
required: true
schema:
type: string
SegmentIdPath:
name: id
in: path
description: The ID of the segment.
required: true
schema:
type: string
SegmentNameQuery:
name: name
in: query
description: The URL-encoded name of the segment to retrieve.
required: false
schema:
type: string
responses:
# --- V2 Responses ---
'202_FileSegmentAccepted':
description: Request accepted for processing.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiResponseSuccessV2'
examples:
create:
value:
message: "File-segment creation request accepted"
success: true
cs_name: "custom_segment_unique_name"
add:
value:
message: "File-segment user-add request accepted"
success: true
cs_name: "custom_segment_unique_name"
remove:
value:
message: "File-segment user-remove request accepted"
success: true
cs_name: "custom_segment_unique_name"
replace:
value:
message: "File-segment user-replace request accepted"
success: true
cs_name: "custom_segment_unique_name"
'400_FileSegmentError':
description: Bad Request. Invalid payload format.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Invalid Request"
description: ""
'401_FileSegmentError':
description: Unauthorized. Authentication or Authorization Failure.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Authentication required"
description: ""
'404_FileSegmentNotFound':
description: Entity Not Found. The segment name does not exist.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Entity Not Found"
description: "Segment not found with the given name: "
'409_FileSegmentConflict':
description: Conflict. File-segment creation attempt with duplicate name.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Resource not created"
description: "Name already exists : "
'429_FileSegmentRateLimit':
description: Too Many Requests. The number or rate of requests exceeds the allowed limit.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Too Many Requests"
description: ""
'5XX_FileSegmentError':
description: Server Errors. Something went wrong on MoEngage.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorV2'
example:
title: "Internal Server Error"
# --- V3 Responses ---
'200_SegmentListV3':
description: Successful retrieval of segments. Returns a list of segments matching the query criteria. An empty list is returned if no segments match.
content:
application/json:
schema:
$ref: '#/components/schemas/SegmentListResponseV3'
example:
data:
- name: "api_test_7"
id: "6388a97a02adb9071ca84ce9"
created_time: "2022-12-01T13:17:46.409000"
type: "ELASTIC_SEARCH"
source: "API"
response_id: "WYanfieM"
type: "custom_segment"
'200_SegmentUpdatedV3':
description: Segment updated successfully. Returns the updated segment details including the new filter definition and metadata.
content:
application/json:
schema:
$ref: '#/components/schemas/FilterSegmentResponseV3'
example:
data:
name: "your segment name"
id: "your segment id"
created_time: "2022-12-20T06:21:44.112000"
updated_time: "2022-12-20T06:21:44.160000"
type: "ELASTIC_SEARCH"
source: "API"
description: "Subscription Status 19Dec_7 is active (case insensitive) AND Has executed Email Sent atleast 1 time in-between Feb 15, 2023 and Feb 24, 2023"
included_filters:
filter_operator: "and"
filters:
- filter_type: "user_attributes"
name: "Subscription Status 19Dec_7"
data_type: "string"
operator: "in"
value: "active"
negate: false
case_sensitive: false
- filter_type: "actions"
attributes:
filter_operator: "and"
filters: []
executed: true
primary_time_range:
type: "between"
value: "2023-02-15T00:00:00.000Z"
value1: "2023-02-24T23:59:59.999Z"
value_type: "absolute"
period_unit: "days"
action_name: "MOE_EMAIL_SENT"
execution:
count: 1
type: "atleast"
response_id: "cNjnTEJw"
type: "custom_segment"
'201_SegmentCreatedV3':
description: Segment created successfully. Returns the newly created segment details including its unique ID, filter definition, and metadata.
content:
application/json:
schema:
$ref: '#/components/schemas/FilterSegmentResponseV3'
example:
data:
name: "segment name"
id: "segment id"
created_time: "2022-12-20T06:21:44.112000"
updated_time: "2022-12-20T06:21:44.160000"
type: "ELASTIC_SEARCH"
source: "API"
description: "Subscription Status 19Dec_7 is active (case insensitive) AND Has executed Email Sent atleast 1 time in-between Jan 05, 2021 and Jan 08, 2021"
included_filters:
filter_operator: "and"
filters:
- filter_type: "user_attributes"
name: "Subscription Status 19Dec_7"
data_type: "string"
operator: "in"
value: ["active"]
negate: false
case_sensitive: false
- filter_type: "actions"
attributes:
filter_operator: "and"
filters: []
executed: true
primary_time_range:
type: "between"
value: "2023-02-15T00:00:00.000Z"
value1: "2023-02-24T23:59:59.999Z"
value_type: "absolute"
period_unit: "days"
action_name: "MOE_EMAIL_SENT"
execution:
count: 1
type: "atleast"
response_id: "cNjnTEJw"
type: "custom_segment"
'400_FilterSegmentError':
description: Bad Request. The request is invalid due to missing required parameters, invalid parameter format, or malformed request body.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponseV3'
examples:
invalidFormat:
summary: Invalid Request Format
value:
response_id: "xFyVHeOr"
type: "custom_segment"
error:
code: "Invalid request"
message: "Invalid request format. Please check the documentation to ensure that the request has been formed correctly."
invalidName:
summary: Invalid Segment Name
value:
response_id: "XtVyUnlJ"
type: "custom_segment"
error:
code: "Invalid Request"
message: "Invalid request. Please ensure that the filters are correct and the custom-segment name doesn't contain HTML characters/only whitespaces."
invalidAppKey:
summary: Invalid App Key/DB Name
value:
response_id: "FkrgtCVr"
type: "custom_segment"
error:
code: "Request Error"
message: "MoEngage Client not found. Please check values for headers - MOE-APPKEY or MOE-DBNAME"
'401_FilterSegmentError':
description: Authentication Failure. The request failed authentication due to incorrect APP_KEY, APP_SECRET, or Authorization header.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponseV3'
examples:
secretMismatch:
summary: APP_SECRET Key Mismatch
value:
response_id: "SzFRAzwK"
type: "custom_segment"
error:
code: "Authentication required"
message: "APP_SECRET key mismatch. Please login to the dashboard to verify key"
invalidAppKey:
summary: Invalid APP_KEY in Auth
value:
response_id: "bUfoyyhN"
type: "custom_segment"
error:
code: "Authentication required"
message: "Invalid APP_KEY used in Authentication Header"
'403_FilterSegmentError':
description: Forbidden Operation. The requested operation is not allowed for this type of segment (e.g., updating file segments, archived segments, or internally created segments).
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponseV3'
example:
response_id: "xuLAWeCN"
type: "custom_segment"
error:
code: "Forbidden operation"
message: "Update isn't supported for file-segments, internally created custom-segments, custom-segments imported from Analyze and archived custom-segments."
'404_FilterSegmentError':
description: Entity Not Found. The custom segment with the specified ID or name does not exist.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponseV3'
example:
response_id: "UAMMfmuU"
type: "custom_segment"
error:
code: "Entity Not Found"
message: "Custom segment not found with the given id: 638a051185b6b50a018cacc"
'409_FilterSegmentError':
description: Conflict / Resource Not Created. A custom segment with the same name or filter definition already exists. Both the name and definition must be unique.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponseV3'
examples:
nameExists:
summary: Name Already Exists
value:
response_id: "flJhLXeo"
type: "custom_segment"
error:
code: "Resource not created"
message: "Another custom-segment already exists with the same name: api_test_8. Please change the custom-segment name."
filterExists:
summary: Filters Already Exist
value:
response_id: "YbzjKmhl"
type: "custom_segment"
error:
code: "Resource not created"
message: "Another custom-segment already exists containing the given filters: api_test_multiple_cs2_re. Please reuse the same or update the filters"
existing_cs_name: "api_test_multiple_cs2_re"
existing_cs_id: "63a017e8d2460ae81a05bf5e"
'412_FilterSegmentError':
description: Precondition Failed (Cyclic Entity). A circular reference was detected in the custom segment definition.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponseV3'
example:
response_id: "acOcgPed"
type: "custom_segment"
error:
code: "Cyclic Entity"
message: "Circular reference detected in the custom segment definition."
'413_FilterSegmentError':
description: Payload Too Large / Query Too Complex. The segment definition exceeds allowed limits (nesting levels, number of segments referenced, or total query size).
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponseV3'
examples:
tooManyNestingLevels:
summary: Too Many Nesting Levels
value:
response_id: "YbSUZzCZ"
type: "custom_segment"
error:
code: "Query has too many nesting levels"
message: "The query has more than n levels of nesting. Please reduce the segment nesting."
tooManySegments:
summary: Too Many Segments in Query
value:
response_id: "BcvlFaav"
type: "custom_segment"
error:
code: "Too many segments in a query"
message: "The query has more than n custom segments. Please reduce the custom segments."
queryLengthExceeded:
summary: Query Length Limit Exceeded
value:
response_id: "AQvmPUIS"
type: "custom_segment"
error:
code: "Query length limit exceeded"
message: "The query is too large to execute. Please reduce the filters."
'429_FilterSegmentError':
description: Too Many Requests. The API rate limit has been exceeded, or the total number of active segments has reached the maximum allowed limit.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponseV3'
examples:
rateLimit:
summary: API Rate Limit Breached
value:
response_id: "OUUkHvcn"
type: "custom_segment"
error:
code: "Too Many Requests"
message: "API rate limit breached. Current limit: n/m mins"
activeSegmentLimit:
summary: Active Segment Limit Breached
value:
response_id: "jfYkJWRB"
type: "custom_segment"
error:
code: "Too Many Requests"
message: "Total active segments limit breached. Request rejected!"
actual_count: 1001
limit: 1000
'429_FilterSegmentRateLimitOnly':
description: Too Many Requests. The API rate limit has been exceeded.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponseV3'
example:
response_id: "OUUkHvcn"
type: "custom_segment"
error:
code: "Too Many Requests"
message: "API rate limit breached. Current limit: n/m mins"
'500_FilterSegmentError':
description: Internal Server Error. An unexpected error occurred on the MoEngage server.
content:
application/json:
schema:
$ref: '#/components/schemas/ServerErrorResponseV3'
example:
response_id: "HKWwUkvM"
type: "custom_segment"
error:
code: "Internal Server Error"
message: "An unexpected error was encountered while processing this request. Please contact MoEngage Team"
callbacks:
segmentProcessingCallback:
'{$request.body#/callback_url}':
post:
summary: Segment Processing Callback (v2)
description: A webhook sent to your `callback_url` when a v2 file segment processing job is complete.
requestBody:
description: Result of the segment processing job.
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/CallbackV2'
responses:
'200':
description: OK. Acknowledges receipt of the callback. Your endpoint should return this.
securitySchemes:
basicAuth:
type: http
scheme: basic
description: |
Authentication is done via Basic Auth. This requires a base64-encoded string of your credentials in the format 'username:password'.
- **Username**: Use your MoEngage workspace ID (also known as the App ID). You can find it in the MoEngage dashboard at **Settings** > **Account** > **APIs** > **Workspace ID (earlier app id)**.
- **Password**: Use your API Key, which you can find within the **Data** tile.
For more information on authentication and getting your credentials, refer [here](https://www.moengage.com/docs/api/introduction#getting-your-credentials).