generated: '2026-08-01'
method: searched
source: https://www.moengage.com/docs/api/inform/inform-overview
scope: partial
scope_note: >-
  MoEngage does not publish a platform-wide sandbox or test-mode key scheme. The one documented
  test-vs-live separation is on the Inform transactional alerts API, which runs a dedicated sandbox host
  and issues a separate Test Alert ID per alert. Campaign testing is done through test-send operations
  against the production host rather than a sandbox environment. No published magic/test identifiers,
  test cards, or time-simulation tooling were found.
environments:
- name: live
  host_template: https://api-0{dc}.moengage.com
  identifier: Alert ID (for published alerts)
  logs: Alert Info section of the dashboard
- name: sandbox
  host_template: https://sandbox-api-0{dc}.moengage.com
  identifier: Test Alert ID (distinct from the live Alert ID for the same alert)
  identifier_location: Step 3 of Alert Creation in the dashboard
  logs: Step 3 of Alert Creation
  api: MoEngage Inform
  spec: openapi/moengage-inform-openapi.yml
  spec_evidence: >-
    The Inform OpenAPI declares both hosts in servers[] - https://api-{dc}.moengage.com/v1.0 and
    https://sandbox-api-{dc}.moengage.com/v1.0.
common_errors:
- error: Live Alert Request received on Sandbox API endpoint
  cause: A live Alert ID was sent to the sandbox endpoint. Each alert has separate live and test IDs.
  remediation: Use the Test Alert ID (page 3 of the alert editor) when calling the sandbox host.
test_send_operations:
- operation: test_campaign_v5
  spec: openapi/moengage-campaign-draft-openapi.yml
  note: Send a test message for a campaign draft against the production host.
- operation: test_campaign
  spec: openapi/moengage-campaigns-openapi.yml
- operation: preview_personalized_content_v5
  spec: openapi/moengage-campaign-draft-openapi.yml
  note: Render personalization for sample users without sending.
- operation: validate_draft_campaign_v5
  spec: openapi/moengage-campaign-draft-openapi.yml
  note: Dry-run the full publish validation against a draft without changing it.
integration_verification:
- name: Test Connection API
  operation: 'POST /integrations/authentication'
  spec: openapi/moengage-data-openapi.yml
  note: Validates workspace credentials. Requires the MOE-APPKEY header.
- name: Android Integration Verifier
  package: com.moengage:integration-verifier
  registry: maven-central
log_retention:
  inform_alert_logs_days: 30