generated: '2026-08-29'
method: searched
source: https://api.docs.moogsoft.com/docs/latest/branches/main/eb1492ed9496e-api-license-and-disclaimer
versioning:
  scheme: URL path major version, versioned PER SERVICE
  evidence: Paths carry /v1 and /v2 prefixes; the Alerts/Incidents, Config, Collector, Webhook, CloudWatch
    and Azure APIs each mix /v1 and /v2 resources in the same contract.
  policy_quote: Each individual API is versioned separately. For example, we might publish a v2/events
    API but not a /v2/metrics API. The general format of different APIs in the same version, such as v2,
    might be different.
  docs: https://api.docs.moogsoft.com/docs/latest/branches/main/eb1492ed9496e-api-license-and-disclaimer
deprecation:
  published: true
  window: Existing versions are supported for up to 6 months before the resource may be sunset.
  policy_quote: When breaking changes are required to innovate and evolve the Incident Management platform,
    we will provide version updates for individual APIs as designated by changes to the next whole number
    -- for example, /v1/metrics, /v2/metrics, etc. ... We will support existing versions for up to 6 months
    before we permit ourselves to sunset the resource.
  docs: https://api.docs.moogsoft.com/docs/latest/branches/main/eb1492ed9496e-api-license-and-disclaimer
  headers:
    sunset: false
    deprecation: false
    note: RFC 8594 Sunset and Deprecation response headers are NOT declared in any of the 17 contracts.
      The window is prose only, so a client cannot detect an impending sunset at runtime.
  backward_compatible_changes:
  - Adding a new resource (new URL or path)
  - Adding new optional request parameters
  - Adding new JSON fields in API responses
  - Changing the order of properties
  - Changing the length or format of strings in error messages
deprecated_operations:
  count: 0
  note: 'No operation in any of the 17 contracts carries deprecated: true.'
status_page:
  url: https://status.moogsoft.com
  platform: Atlassian Statuspage
  access: authenticated
  probe:
    url: https://status.moogsoft.com
    status: 200
    final_url: https://status.moogsoft.com/access/login
    checked: '2026-08-29'
  note: 'The status page is real and operated by Moogsoft, but it is a PRIVATE Statuspage: the root 302s
    to /access/login and /api/v2/status.json returns the login HTML instead of JSON. Customers can subscribe;
    the public and machine clients cannot read incident state.'
sla:
  published: false
  note: No public SLA document. The API license page explicitly disclaims warranties and states no particular
    support is provided for the public REST APIs absent a separate written agreement.
license:
  name: Apex AIOps Incident Management Proprietary
  declared_in: info.license of all 17 contracts
  terms: https://www.moogsoft.com/legal-information/moogsoft-cloud-terms-of-service/
  note: The API license page requires users to license any improvements they make to the public REST APIs
    back to Moogsoft on a perpetual, irrevocable, royalty-free, worldwide basis.
corporate:
  acquired_by: Dell Technologies
  announced: '2023-07-20'
  closed: '2023-10-19'
  rebrand: Application rebranded from Moogsoft to APEX AIOps Incident Management on 2024-05-21 per the
    product notices.
  source: https://docs.moogsoft.com/moogsoft-cloud/en/what-s-new.html