generated: '2026-08-26'
method: searched
source: https://support.mursion.com/knowledge/for-it-teams
summary: >-
  Mursion runs a customer-facing product lifecycle, not an API lifecycle. It publishes dated
  release notes and a recurring maintenance-window schedule in its knowledge base, but no API
  versioning policy, no deprecation policy, no Sunset/Deprecation header contract, no SLA and no
  status page. There is no public API to version or deprecate.
versioning:
  published: false
  scheme: null
  note: No API versioning policy published. The Mursion Portal backend uses unversioned paths
    plus a small number of /rest/v1/* routes, but neither is documented publicly.
deprecation:
  policy_published: false
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  note: >-
    No deprecation policy page found on www.mursion.com or in the support knowledge base.
    No `Deprecation` pointer is emitted.
status_page:
  published: false
  probed:
  - url: https://status.mursion.com/
    result: DNS does not resolve
  note: >-
    No status page. The closest published surface is a scheduled-maintenance article and a
    self-service connection diagnostic; neither reports live service state, so no `StatusPage`
    pointer is emitted.
maintenance_windows:
  published: true
  docs: https://support.mursion.com/knowledge/scheduled-maintenance
  http_status: 200
  windows:
  - schedule: Mondays and Thursdays, 12:00 AM - 1:00 AM PT
    scope: Mursion Portal may be unavailable
    note: Thursday window added starting 2026-05-07.
  - schedule: '2026-07-27 21:30 - 22:00 PDT'
    scope: additional announced downtime
    note: one-off
sla:
  published: false
  note: The maintenance page states the portal "may be unavailable" during windows and makes no
    uptime commitment, performance target or compensation term.
release_notes:
  published: true
  url: https://support.mursion.com/knowledge/mursion-release-notes
  http_status: 200
  cadence: irregular, roughly monthly, date-stamped
support:
  ticketing: https://support.mursion.com/knowledge/kb-tickets/new
  operating_hours: https://support.mursion.com/knowledge/operating-hours
  holiday_calendar: https://support.mursion.com/knowledge/mursion-holiday-calendar
diagnostics:
  connection_test: https://connection-test.mursion.com/
  http_status: 200
  note: Self-service network/AV readiness check for learners before a simulation.
deprecated_operations: []