specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: NCR Voyix
providerId: ncr
created: '2026-06-02'
modified: '2026-06-02'
reconciled: false
tags:
  - FinOps
  - FOCUS
  - Commerce
  - Point of Sale
  - Payments
description: >-
  FOCUS-aligned FinOps for NCR Voyix: enterprise commerce-platform subscriptions
  (per terminal/lane, per site, per application) combined with transaction-based
  payment processing take rates, billed under negotiated contracts.
sources:
  - https://developer.ncrvoyix.com/
  - https://www.ncrvoyix.com/
  - https://www.techimply.com/profile/ncr-voyix
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: NCR Voyix Corporation
serviceCategory: Commerce + Point of Sale + Payments
billingModel:
  pricingCategory: Subscription + Take Rate
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
    - Usage
    - Purchase
    - Tax
    - Adjustment
    - Refund
    - Credit
focusColumns:
  ServiceName: NCR Voyix Commerce Platform
  ServiceCategory: Commerce
  ServiceSubcategory: Point of Sale
  ProviderName: NCR Voyix
  PublisherName: NCR Voyix Corporation
  InvoiceIssuerName: NCR Voyix Corporation
  BillingCurrency: USD
  ChargeCategory: Usage
meters:
  - name: platform_subscription
    unit: month
    aggregation: sum
    dimensions:
      - application
      - organization
  - name: pos_terminals
    unit: seat
    aggregation: max
    dimensions:
      - site
      - terminal_type
  - name: sites
    unit: instance-month
    aggregation: max
    dimensions:
      - region
  - name: payment_transactions
    unit: transaction
    aggregation: count
    dimensions:
      - card_brand
      - channel
  - name: payment_volume
    unit: varies
    aggregation: sum
    dimensions:
      - currency
      - channel
  - name: api_requests
    unit: request
    aggregation: count
    dimensions:
      - service
principles:
  - name: Visibility
    description: >-
      Track consumption through NCR Voyix back-office reporting and the platform
      APIs (Order, Catalog, Sites). Use the nep-correlation-id header to trace
      individual API calls across services for usage attribution.
  - name: Allocation
    description: >-
      Attribute spend by organization (nep-organization) and site
      (nep-enterprise-unit / enterprise unit). POS-terminal and site meters
      naturally allocate cost to physical locations and brands.
  - name: Optimization
    description: >-
      Negotiate committed-use enterprise pricing, consolidate terminals/lanes
      per site, and use the 90-day developer Test Drive sandbox to validate
      integrations before incurring production charges.
  - name: Accountability
    description: >-
      Commerce and finance owners review monthly invoices against contracted
      terminal counts, site counts, and payment take rates; engage NCR Voyix
      account management for true-ups and adjustments.