generated: '2026-08-01'
method: derived
status: candidate
source: openapi/netomi-agentdesk-openapi.json
note: 'Netomi publishes NO hosted MCP server. mcp.netomi.com does not resolve,

  https://api.netomi.com/mcp returns the platform 404 envelope, and no MCP endpoint

  URL appears in any public Netomi document. The tools below are a CANDIDATE mapping

  derived from real operationIds in the live AgentDesk OpenAPI — they are a proposal,

  not something Netomi serves. No MCPServer pointer is wired in apis.yml, because

  there is no server to point at.


  Netomi does consume MCP: its architecture page lists MCP among supported interaction

  modes and model integrations, and the platform error registry carries MCP_ERROR,

  MCP_VALIDATION_ERROR and MCP_SERVER_NOT_FOUND — evidence the platform connects

  outward to MCP servers rather than exposing one.

  '
server:
  name: netomi
  published: false
  url: null
  transport: null
evidence_of_mcp_usage:
- source: https://www.netomi.com/architecture
  claim: MCP listed among interaction modes and among model integrations (Netomi Private Models, 3rd Party
    BYOM, A2A, MCP)
- source: openapi/netomi-agentdesk-openapi.json#/components/schemas/ServiceResponse
  claim: exceptionCode enum contains MCP_ERROR, MCP_VALIDATION_ERROR, MCP_SERVER_NOT_FOUND
probes:
- url: https://mcp.netomi.com/
  result: NXDOMAIN
- url: https://api.netomi.com/mcp
  http_status: 404
  body: platform ServiceResponse envelope
  INVALID_INPUT_ERROR: null
tools:
- name: send_message_to_agent
  description: Submit a customer message to the Netomi conversation engine asynchronously.
  source_operation: openapi/netomi-agentdesk-openapi.json#conversationEngineAsync
  http: POST /v2/messages
- name: get_agent_response
  description: Retrieve the conversation engine's response for a previously submitted requestId.
  source_operation: openapi/netomi-agentdesk-openapi.json#getResponse
  http: GET /v2/messages
- name: get_structured_response
  description: Retrieve the structured (v3) form of a conversation engine response.
  source_operation: openapi/netomi-agentdesk-openapi.json#getStructuredResponse
  http: GET /v3/ceaas/messages
- name: get_conversation_history
  description: Fetch prior turns for a conversation, bounded by day count, message count or timestamp.
  source_operation: openapi/netomi-agentdesk-openapi.json#getConversationHistory
  http: GET /v2/webhook/history/{conversationId}
- name: predict_intent
  description: Run the NLU model over an utterance and return intent and entity predictions.
  source_operation: openapi/netomi-agentdesk-openapi.json#postRequest
  http: POST /v1/nlu/predict
- name: analyze_query
  description: Submit a query to the query analyzer.
  source_operation: openapi/netomi-agentdesk-openapi.json#submitRequest_1
  http: POST /v2/query-analyzer
- name: run_test_utterances
  description: Submit a bulk batch of test utterances against a bot and poll for results.
  source_operation: openapi/netomi-agentdesk-openapi.json#submitRequest
  http: POST /v2/test-utterances/bulk
- name: authorize_visitor
  description: Exchange an external auth token or auth code for an authorized Netomi visitor session.
  source_operation: openapi/netomi-agentdesk-openapi.json#messagesPost_4
  http: POST /v1/authorize/visitors
- name: get_platform_status
  description: Read the platform operational status for a bot.
  source_operation: openapi/netomi-agentdesk-openapi.json#statusAPI
  http: GET /v1/platform/status
- name: get_rate_limit_config
  description: Read the configured per-bot rate-limit windows.
  source_operation: openapi/netomi-agentdesk-openapi.json#fetchRateConfig
  http: GET /v1/rate-limit
- name: set_rate_limit_config
  description: Create or update the per-bot rate-limit windows.
  source_operation: openapi/netomi-agentdesk-openapi.json#saveRateConfig
  http: POST /v1/rate-limit
- name: trigger_webhook_event
  description: Trigger a webhook event on a link.
  source_operation: openapi/netomi-agentdesk-openapi.json#triggerWebHookEvent
  http: POST /v2/webhook/event
- name: track_assets
  description: Look up tracked assets.
  source_operation: openapi/netomi-agentdesk-openapi.json#assets
  http: GET /v1/track
excluded:
  reason: The remaining 54 operations are inbound channel webhooks (Facebook, Twitter, Zendesk, Zoho,
    Salesforce, Sprinklr, Freshdesk, Helpshift, Gladly, Sunshine Conversations, Google Assistant, Firebase,
    SingTel) and health checks. They are called BY those platforms, not by an agent, so they are not sensible
    MCP tools.
deployment:
  mode: none
  verified: derived
  tools: 13
  checked: '2026-08-12'
  source: catalog MCP census