generated: '2026-07-31' method: derived source: openapi/*.yml, https://www.nextiva.com/security-policy.html, https://www.nextiva.com/resources/learn/security-certification-overview standards: - id: openapi-3.0 conforms: true evidence: 'five published contracts declare openapi 3.0.0 / 3.0.3 (four at 3.0.0, the Provider Token Service at 3.0.3)' - id: http-basic-auth conforms: true evidence: 'components.securitySchemes.basicAuth (type http, scheme basic) in openapi/nextiva-authentication-openapi.yml' - id: jwt-bearer conforms: true evidence: 'components.securitySchemes.bearerAuth / springAuth (type http, scheme bearer, bearerFormat JWT) across four specs' - id: oauth2 conforms: false evidence: 'no oauth2 securityScheme in any published spec; no OAuth authorization server documented and /.well-known/oauth-authorization-server returns 404' - id: oidc conforms: false evidence: '/.well-known/openid-configuration returns 404 on every Nextiva host' - id: rfc9457-problem-details conforms: false evidence: 'error responses use application/json with a bespoke {code, message} envelope (Provider Token Service uses {type, message, code, timestamp}); no application/problem+json media type in any spec' - id: rfc9116-security-txt conforms: false evidence: 'no /.well-known/security.txt on www.nextiva.com or api.nextiva.com (a responsible-disclosure program IS published at /security-policy.html)' - id: rfc8594-sunset-header conforms: false evidence: 'no Sunset or Deprecation header documented; no deprecated operations in any spec' - id: asyncapi conforms: false evidence: 'a real WebSocket event surface is documented (18 notification types) but no AsyncAPI document is published' - id: pagination conforms: true evidence: 'PaginatedResponse component plus limit/offset, start/rows, pageNumber/pageSize and cursor query parameters across the Conversation and Workitem Service specs' - id: idempotency conforms: false evidence: 'no Idempotency-Key parameter or header in any spec and no idempotency guidance in the developer docs; POST call-control operations are not documented as safe to retry' - id: a2a-agent-card conforms: false evidence: 'no /.well-known/agent-card.json or /.well-known/agent.json on any host (docs host 200s are ReadMe SPA HTML)' - id: mcp conforms: false evidence: 'no hosted or remote Nextiva MCP server found in docs, the GitHub org, npm or MCP registries' compliance: published: true source: https://www.nextiva.com/resources/learn/security-certification-overview certifications: - {name: SOC 2, claim: 'stated as "SOC 2 Certified"'} - {name: HIPAA, claim: 'HIPAA-compliant offering with a signed Business Associate Agreement; Nextiva HIPAA Guidelines published at /legal.html?doc=13'} - {name: HITRUST, claim: named in the security and privacy certifications overview} - {name: PCI DSS, claim: named in the security and privacy certifications overview} - {name: GDPR, claim: named in the security and privacy certifications overview} note: >- These are provider claims read from Nextiva marketing and support pages; no attestation report, certificate number or third-party trust center was located (trust.nextiva.com does not resolve).