aid: nicereply
name: Nicereply
description: Nicereply is a customer satisfaction and NPS survey platform providing a REST API for managing surveys, accessing ratings and comments, tracking CSAT, CES, and NPS scores, and integrating with helpdesks such as Zendesk, Front, and Helpscout.
image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
url: https://raw.githubusercontent.com/api-evangelist/nicereply/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-06-13'
specificationVersion: '0.19'
tags:
  - Customer Satisfaction
  - CSAT
  - CES
  - NPS
  - Surveys
  - Helpdesk
  - Customer Experience
apis:
  - aid: nicereply:nicereply-api
    name: Nicereply API
    description: REST API for managing customer satisfaction surveys, retrieving ratings and comments, tracking CSAT, CES, and NPS scores, and managing users, teams, and customers within the Nicereply platform.
    image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
    humanURL: https://www.nicereply.com/more/developer-api
    baseURL: https://api.nicereply.com/v1/
    tags:
      - Customer Satisfaction
      - CSAT
      - CES
      - NPS
      - Surveys
      - Ratings
    properties:
      - type: Documentation
        url: https://cdn.nicereply.com/s/api/latest/
      - type: APIPolicy
        url: https://www.nicereply.com/api-policy
common:
  - type: Website
    url: https://www.nicereply.com
  - type: Documentation
    url: https://cdn.nicereply.com/s/api/latest/
  - type: GitHubOrg
    url: https://github.com/nicereply
  - type: LinkedIn
    url: https://www.linkedin.com/company/nicereply
  - type: Blog
    url: https://www.nicereply.com/blog/
  - type: Pricing
    url: https://www.nicereply.com/pricing
  - type: StatusPage
    url: https://stats.uptimerobot.com/M9lQEFqLDv
  - type: X
    url: https://twitter.com/nice_reply
  - type: Plans
    url: plans/nicereply-plans-pricing.yml
  - type: RateLimits
    url: rate-limits/nicereply-rate-limits.yml
  - type: FinOps
    url: finops/nicereply-finops.yml
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com