generated: '2026-07-20'
method: searched
source: https://docs.noyo.com/docs/introduction/getting-started/environments
docs: https://docs.noyo.com/docs/introduction/getting-started/environments
environments:
- name: production
  base_url: https://fulfillment.noyo.com
  description: Live data flows between Noyo and connected carriers.
- name: sandbox
  base_url: https://fulfillment-sandbox.noyo.com
  description: >-
    API-identical to production but no data leaves the Noyo system and no
    actions are carried out against carrier systems.
tracking_hosts:
  production: https://tracking.noyo.com
  sandbox: https://tracking-sandbox.noyo.com
key_separation:
  detail: >-
    Sandbox and production use separate API keys. Recommend a sandbox key per
    developer, and a separate live-only key for production.
  token_url: https://accounts.noyo.com/auth/public/token
preconfigured:
  connected_groups: >-
    Sandbox is pre-populated with several connected groups with active
    integrations to various carriers and sample active employees.
  discrepancies: >-
    At least one pre-configured group has simulated data discrepancies that can
    be explored via the Tracking API.
  renewals: Renewal decisions can be created, managed, and tested in sandbox.
test_behaviors:
- New groups you create in sandbox and request connections for stay in a `connecting`
    state indefinitely; snapshots for such groups complete but no individual enrollment
    changes are created.
- Group connection requests must be manually set to `complete` by the Noyo team; there
    is no programmatic transition.
- Custom `carrier_group_ID` values per carrier can be used to test different connection
    status responses (found on each carrier's page in the Noyo app).
limitations:
- Webhooks are not available or testable in the sandbox environment.
custom_sandbox:
  detail: >-
    Noyo can seed tailored sandbox data (specific carriers, lines of coverage,
    account structures, or replicated real-world groups) on request; typically a
    couple of working days to fulfill.
notes: No published static test card / magic identifier list; sandbox data is seeded
  per-account by Noyo.