generated: '2026-08-14'
method: searched
source: https://aws.amazon.com/marketplace/pp/prodview-q2xrm5ud6rkro
also_checked:
- url: https://www.observe.ai/pricing
  status: 404
- url: https://www.observe.ai/demo
  status: 200
- url: https://www.observe.ai/terms
  status: 401
plan_count: 1
model: sales-led
model_note: >-
  Observe.AI publishes no pricing page on its own site — https://www.observe.ai/pricing
  returns 404 and every commercial path routes to a "Talk to us" / demo request
  form. The only provider-published price anywhere is the AWS Marketplace listing
  for a single module (Post-Interaction AI), which is a real Observe.AI-authored
  listing with a stated per-agent contract price. The full platform (AI Agents,
  AI Copilot, Conversation Intelligence, Real-Time) is quoted by sales, gated on
  seat count, module selection and contract length. No API-tier pricing, no
  metered API pricing and no free/developer tier is published anywhere.
plans:
- name: Observe.AI - Post-Interaction AI
  channel: AWS Marketplace
  url: https://aws.amazon.com/marketplace/pp/prodview-q2xrm5ud6rkro
  price: 828.00
  currency: USD
  billing_period: 12-month contract
  unit: per enrolled contact center agent
  derived_monthly: 69.00
  included_quota: >-
    Unlimited conversation analysis — the listing states the product can analyze
    all customer conversations without altering the per-agent monthly charge.
  overage: none stated
  other_terms:
  - 24-month contract available (price not published)
  - 36-month contract available (price not published)
  limits: null
  note: >-
    This is one module, not the platform. It does not include AI Agents, AI
    Copilot or Real-Time products.
api_access:
  metered: false
  priced_separately: false
  note: >-
    The Reporting APIs carry no published price and no separate SKU. API access
    is provisioned by the CSM against an existing contract — app credentials are
    requested from help@observe.ai, and the tenant base URL is issued via a
    support ticket. There is no self-serve sign-up that yields API credentials.
free_tier: null
trial: >-
  No self-serve trial. https://www.observe.ai/demo is a sales demo request form.