generated: '2026-08-26'
method: searched
source: https://www.observepoint.com/pricing/
docs: https://www.observepoint.com/pricing/
plan_count: 0
pricing_model: sales-quoted
currency: USD
note: >-
  ObservePoint publishes NO priced plans. https://www.observepoint.com/pricing/ (HTTP 200) renders a
  JavaScript "Pricing Calculator" widget with no tier names, no prices and no quotas in the served HTML;
  the page's only calls to action are "Get Demo" (request-a-demo form) and "Try for Free"
  (app.observepoint.com/sign-up). The footer routes buyers to sales@observepoint.com / +1 (801) 717-9361.
  plan_count is 0 because there is nothing published to record, not because the page is missing.
api_pricing:
  included_in_subscription: true
  additional_cost: false
  quote: >-
    "API access is included with all ObservePoint subscriptions. There is no additional cost to use the API."
  source: https://api-docs.observepoint.com/
metered_dimensions:
- name: Data retention
  default: 13 months of results data, included with the subscription
  paid_upgrades:
  - 3 years + 1 month (additional charge)
  - 5 years + 1 month (additional charge)
  - 7 years + 1 month (additional charge)
  note: >-
    Configuration data (settings, rules, alerts) is retained indefinitely while the subscription is
    active; only results data ages out. After cancellation an access-only read-only subscription can be
    purchased to keep reading retained results.
  source: https://help.observepoint.com/en/articles/13161465-observepoint-data-retention
- name: Journey/audit run usage
  signal: WebJourneyRun_ErrorCode 34 (UsageLimitExceeded)
  note: A subscription-level run allowance exists and is enforced in the API, but its size is not published.
  source: openapi/observepoint-v3-api-openapi.yml
support_tiers:
  note: >-
    Not priced plans — ObservePoint publishes three named SUPPORT levels attached to a subscription, with
    no response-time SLA, no coverage hours and no prices stated.
  tiers:
  - name: Self Support
    includes: Technical Support via email and in-app chat, Help Center, Academy, TipJar and Data Chat LIVE, Slack Community
  - name: Live Support
    includes: Self Support plus a team of Success Managers for strategic planning, working sessions and business reviews
  - name: Named Support
    includes: Live Support plus a dedicated Success Manager familiar with the customer's implementation
  source: https://help.observepoint.com/en/articles/9251132-customer-success-support-levels
free_tier:
  available: true
  form: Self-service "Try for Free" signup at https://app.observepoint.com/sign-up
  limits_published: false
probes:
- url: https://www.observepoint.com/pricing/
  status: 200
  note: Served HTML contains navigation, address and "Pricing Calculator" heading only — no prices.
- url: https://app.observepoint.com/sign-up
  status: 200