slug: olo
provider: Olo
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Travel & Hospitality
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 3
edges:
- tag: Promotions
  spec_file: olo-promotions-api-openapi.yml
  capability_id: BC-440.30
  capability_id_l1: BC-440
  capability_name: Discount & Promotion Management
  confidence: 0.78
  evidence: POST /promotions/validate validatePromotions; POST /promotions/redemptions redeemPromotions;
    "validate and redeem coupons and loyalty rewards"
  reason: Operations validate and redeem coupons/promotions during ordering, which realises discount and
    promotion administration. Some overlap with loyalty (BC-420.40) since rewards are also redeemed, hence
    not higher confidence.
  recovered_from: vertical-agriculture-food-production-edges.json
- tag: Accounts
  spec_file: olo-accounts-api-openapi.yml
  capability_id: BC-420.40
  capability_id_l1: BC-420
  capability_name: Loyalty & Retention Management
  confidence: 0.7
  evidence: POST /promotions/accounts  createAccount; GET /promotions/accounts/{accountId}  getAccount;
    schemas Account, AccountReward, Balance; "manage loyalty accounts during the Olo ordering flow"
  reason: Creates and looks up loyalty member accounts with reward and point balances for a restaurant
    ordering platform, i.e. loyalty programme administration. Used the cross-industry Loyalty & Retention
    capability rather than the travel loyalty branch because the vendor's members are restaurant guests,
    not travellers.
- tag: Accruals
  spec_file: olo-accruals-api-openapi.yml
  capability_id: BC-420.40
  capability_id_l1: BC-420
  capability_name: Loyalty & Retention Management
  confidence: 0.7
  evidence: POST /promotions/accruals  accruePoints  Accrue Points; DELETE /promotions/accruals/{accrualId}  voidAccrual;
    "accrue loyalty points"
  reason: The operations run the points-earning engine of a loyalty programme (accrue and void accruals
    against a basket), which is loyalty programme operation. Mapped cross-industry rather than to the
    travel loyalty earn engine because this is restaurant ordering, not traveller stay/flight accrual.