generated: '2026-08-13'
method: searched
source: >-
  https://api.ontraport.com/doc/#api-change-log, https://ontraportstatus.com,
  https://ontraport.statuspage.io/api/v2/summary.json, https://ontraport.com/service-status,
  https://ontraport.com/legal
description: >-
  Ontraport's API lifecycle posture: one path-versioned API (v1) that has never had a
  successor, a dated change log that announces deprecations in prose, a machine-readable
  Statuspage with a dedicated API component — and no published deprecation policy, no
  Sunset/Deprecation headers, and no SLA. Fields are deprecated by announcement and then
  left in place; `group_ids` was undocumented in 2020 and still functions, and
  `num_purchased` was announced as removable in 2019 and has not been removed.

versioning:
  scheme: path
  current: v1
  path_segment: /1
  base_url: https://api.ontraport.com/1
  versions_live: 1
  previous_versions: []
  note: >-
    No second version has ever shipped. There is no version negotiation header, no dated
    version scheme, and no beta channel.
  legacy_docs: https://api.ontraport.com/live
  legacy_docs_note: >-
    The pre-2017 documentation remains served at /live and is also used as the "Try it out
    live" console. Announced 2017-05-25.

deprecation:
  policy_published: false
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  mechanism: >-
    Announced as a dated entry in the API change log, in prose. No notice period is
    committed to, no removal date is given, and no HTTP header signals a deprecated
    operation or field at runtime.
  changelog: https://api.ontraport.com/doc/#api-change-log
  deprecated_items:
  - item: Purchases.sku
    announced: '2023-08-02'
    status: removed
    note: No longer populated; removed from GET /Purchases response data.
  - item: num_purchased
    announced: '2019-10-22'
    status: announced-not-removed
    note: >-
      "Deprecated and will be removed from response data in the future." No removal date
      given; still documented as of this pass.
  - item: group_ids
    announced: '2020-01-09'
    status: undocumented-still-functional
    note: >-
      Replaced by group_id. Ontraport states it "will no longer be documented, but will
      continue to function as-is" — deprecation by documentation removal rather than by
      contract.
  - item: PING URL rule parameters (url, post_data, json_flag)
    announced: '2019-07-11'
    status: deprecated
    note: Replaced by a single Webhook ID parameter.
  - item: getSmartFormHTML (PHP SDK)
    announced: '2019-06-19'
    status: deprecated
    note: Replaced by getFormHTML, which serves both OntraForms and SmartForms.
  - item: 'Contacts/Tasks/Landingpages/Forms/Transactions legacy fields'
    announced: '2017-05-25'
    status: removed
  - item: Form types other than the documented codes
    announced: null
    status: deprecated
    note: >-
      The Forms reference states "Any other codes correspond to deprecated form types"
      without enumerating them.
  spec_deprecations:
    checked: true
    count: 0
    note: >-
      No operation or parameter in openapi/ontraport-objects-api-openapi.yml or
      openapi/ontraport-metadata-api-openapi.yml carries `deprecated: true`.

status_page:
  published: true
  url: https://ontraportstatus.com
  alternate_url: https://ontraport.statuspage.io
  linked_from: https://ontraport.com/service-status
  platform: Atlassian Statuspage
  machine_readable: true
  api:
    summary: https://ontraport.statuspage.io/api/v2/summary.json
    status: https://ontraport.statuspage.io/api/v2/status.json
    components: https://ontraport.statuspage.io/api/v2/components.json
    incidents: https://ontraport.statuspage.io/api/v2/incidents.json
    probed: '2026-08-13'
    http_status: 200
  components:
  - API
  - Ontraport Application
  - Ontraport Login
  - Ontraport Website
  - Backend Services
  - Automation
  - Email Delivery
  - Landing Pages
  - Lead Generation Forms
  - Payment Forms
  - Payment Processing
  - Client Facing
  - Hosted Wordpress Sites
  - Isolated Accounts
  - Isolated
  - DNS
  - HTTPS Certificate Issuance
  component_count: 17
  note: >-
    A dedicated "API" component exists, so API incidents are separable from application
    incidents — the useful case for an integrator. Page last updated 2026-07-17; indicator
    "none / All Systems Operational" at the time of this probe.

sla:
  published: false
  uptime_commitment: null
  note: >-
    No uptime percentage, credit schedule or support-response commitment is published on
    the pricing page, the security page or the Terms of Service. Enterprise plans advertise
    "VIP support + onboarding" and dedicated infrastructure as features, not as a measured
    SLA.

support:
  url: https://ontraport.com/support
  status_url: https://ontraport.com/service-status
  legal: https://ontraport.com/legal
  api_increase_path: >-
    Rate limit increases are handled case-by-case by support; there is no self-serve path.

api_maturity:
  first_documented_change: '2017-05-25'
  most_recent_change: '2026-06-10'
  years_in_service: 9
  assessment: >-
    Stable and maintained but not evolving. Nine years on one version with additive changes
    only, and no breaking change since 2023-08-02.