generated: '2026-08-13'
method: probed
source: >-
  Live probes of the standard disclosure surfaces on every Ontraport host, plus searches of
  ontraport.com and the major bug-bounty platforms
description: >-
  Ontraport publishes no vulnerability disclosure program. There is no security.txt on any
  host, no /security page, no responsible-disclosure policy, no named security contact, and
  no listing on HackerOne, Bugcrowd or Intigriti. A researcher who finds a flaw in a
  platform that stores whole customer databases and processes card payments has no published
  route to report it. This is a recorded absence, not a missing probe.
published: false
program_type: none
policy_url: null
contact: null
bug_bounty:
  exists: false
  platforms_checked:
  - hackerone
  - bugcrowd
  - intigriti
  - openbugbounty
  result: no Ontraport program found
safe_harbor: not published
pgp_key: not published
probes:
- url: https://ontraport.com/.well-known/security.txt
  status: 404
- url: https://ontraport.com/security.txt
  status: 404
- url: https://api.ontraport.com/.well-known/security.txt
  status: 502
  note: The API edge answers 502 for any unrouted path.
- url: https://mcp.ontraport.com/.well-known/security.txt
  status: 404
- url: https://ontraport.com/security
  status: 404
related_contacts_published:
  legal: legal@ontraport.com
  note: >-
    The only published direct address on ontraport.com/legal is legal@ontraport.com, for
    notices of claim and arbitration opt-out. It is not a security contact and should not be
    used as one.
remediation:
  owner: provider
  actions:
  - Publish an RFC 9116 security.txt at https://ontraport.com/.well-known/security.txt with Contact, Policy, Expires and Preferred-Languages.
  - Publish a coordinated disclosure policy page with a safe-harbor statement.
  - Stand up a security@ontraport.com mailbox, or list on a disclosure platform.
  note: >-
    This is the cheapest unmet check on Ontraport's whole profile — a single static text file
    — and the one most out of step with a PCI DSS Level 1 claim.