specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: Open Loyalty
providerId: open-loyalty
created: '2026-07-10'
modified: '2026-07-10'
reconciled: false
tags:
- Loyalty
- Gamification
- Rewards
- Plans
- Pricing
description: >-
  Open Loyalty has two lineages. There is a GitHub Open Source Edition of the
  loyalty engine (Apache-2.0) that you can self-host, but it is explicitly
  capped to roughly 200 members, offers no guaranteed performance or
  scalability, and is positioned for testing only. Production use is the managed
  Open Loyalty cloud SaaS, which is sold on a contact-sales basis with no public
  price list. The commercial model is usage-based on Monthly Active Members - a
  registered member who performs at least one loyalty event in a calendar month
  counts as active - combining a Platform Fee with an Allowance Fee, so you pay
  for members who are actually active. Exact rates are quoted per project after a
  demo.
notes: >-
  No public numeric pricing is published for the cloud SaaS; figures below are
  structural, not reconciled dollar amounts. Verify current tiers, Active Member
  definitions, and rates with Open Loyalty sales during reconciliation.
sources:
- https://www.openloyalty.io/
- https://www.openloyalty.io/technology/loyalty-program-api
- https://github.com/OpenLoyalty
- https://help.openloyalty.io/
plans:
- id: open-loyalty-open-source
  name: Open Source Edition (Self-Hosted)
  type: free
  description: >-
    Apache-2.0 loyalty engine available on GitHub, self-hostable. Capped at
    roughly 200 members with no guaranteed performance or scalability;
    positioned for testing and evaluation rather than production.
  entries:
  - label: Members
    name: oss_members
    type: usage
    metric: members
    limit: 200
    timeFrame: month
    geo: global
    unit: 1
    price: free (self-hosted; you provide infrastructure)
    userMultiplied: false
  elements:
  - name: Full REST API
  - name: Points, Levels, Earning Rules
  - name: Reward Campaigns
  - name: Self-Managed Hosting
- id: open-loyalty-cloud
  name: Open Loyalty Cloud (SaaS)
  type: usage
  description: >-
    Managed, cloud-hosted loyalty platform billed on Monthly Active Members via
    a Platform Fee plus an Allowance Fee. Data residency available in Europe,
    APAC, and North America on AWS. Priced per project after a demo.
  entries:
  - label: Platform Fee
    name: platform_fee
    type: flat
    metric: subscription
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: contact sales
    userMultiplied: false
  - label: Monthly Active Members
    name: active_members
    type: usage
    metric: members
    limit: -1
    timeFrame: month
    geo: global
    unit: 1
    price: allowance fee per active member (contact sales)
    userMultiplied: true
  elements:
  - name: Managed Hosting
  - name: Full REST API and Webhooks
  - name: Guaranteed Performance and Scalability
  - name: Data Residency (EU / APAC / NA)
  - name: Support
- id: open-loyalty-enterprise
  name: Enterprise
  type: enterprise
  description: >-
    Custom enterprise agreements for larger loyalty programs - negotiated
    volume, SLAs, security review, and professional services. Contact Open
    Loyalty.
  entries:
  - label: Enterprise Agreement
    name: enterprise
    type: flat
    metric: contract
    limit: -1
    timeFrame: year
    geo: global
    unit: 1
    price: contact sales
    userMultiplied: false
  elements:
  - name: Custom Volume Pricing
  - name: SLAs and Support
  - name: Professional Services
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com