# Generated by API Evangelist (build-phrasing.py). Our phrasing, not observed demand.
overlay: 1.0.0
info:
  title: API Evangelist conversational phrasing for OpenMercantil Support API
  version: 1.0.0
extends: openapi/openmercantil-support-api-openapi.yml
actions:
- target: $.info
  update:
    x-apievangelist-phrasing:
      method: generated
      generated: '2026-09-26'
      generator: build-phrasing.py
      label: Generated by API Evangelist
      operations: 2
- target: $.paths['/api/v1/support/ticket'].post
  update:
    x-apievangelist-phrasing:
      intent: Open a customer-support ticket
      effect: write
      questions:
      - How do I contact OpenMercantil support?
      - Do I need an account to open a support ticket?
      - Can I link a support request to a specific company?
      instructions:
      - text: 'Open a {category} support ticket from {email} titled {subject}: {body}, accepting privacy {accept_privacy}.'
        slots:
          category: requestBody.category
          email: requestBody.email
          subject: requestBody.subject
          body: requestBody.body
          accept_privacy: requestBody.accept_privacy
      - text: File a support ticket about company {related_company_slug} from {email}.
        slots:
          related_company_slug: requestBody.related_company_slug
          email: requestBody.email
      method: generated
      generated: '2026-09-26'
- target: $.paths['/api/v1/support/ticket/{id}/reply'].post
  update:
    x-apievangelist-phrasing:
      intent: Reply to one of my support tickets
      effect: write
      questions:
      - How do I add a reply to a support ticket I opened?
      - Can I reply to a support ticket that is already closed?
      instructions:
      - text: Reply to ticket {ticket} with {body}.
        slots:
          ticket: path.id
          body: requestBody.body
      - text: Add a follow-up message to support ticket {ticket}.
        slots:
          ticket: path.id
      method: generated
      generated: '2026-09-26'