generated: '2026-08-14'
method: searched
source: https://helpcenter.openprisetech.com/hc/en-us/categories/24103645602580-Release-Notes-Announcements
provider: Openprise
providerId: openprise
description: >-
  Lifecycle posture for the Openprise platform and its API Factory surface. Openprise
  ships numbered calendar releases with published notes going back to 2017, but there is
  no API version identifier, no deprecation or sunset policy, no public status page, and
  no published SLA. Support response targets are published on the pricing page.
versioning:
  scheme: none
  current: null
  docs: null
  note: >-
    API Factory endpoints carry no version segment, version header, or dated version
    train. The platform ships numbered calendar releases (2026 Release 1 through 4) that
    are documented in the Help Center, but those are product releases and are not
    addressable by an API caller.
  platform_release: '2026 Release 4 (2026-07-25)'
  release_notes: https://helpcenter.openprisetech.com/hc/en-us/articles/36104841076116-Release-Notes-Current-Year
deprecation:
  policy_url: null
  policy_published: false
  sunset_header: false
  deprecation_header: false
  note: >-
    No deprecation policy, notice period, or RFC 8594 Sunset/Deprecation header support is
    published. Breaking changes are visible only as prose inside the yearly release notes.
    NO Deprecation pointer is wired into apis.yml.
status_page:
  url: null
  published: false
  note: >-
    Openprise operates no status page. openprise.statuspage.io and
    openprisetech.statuspage.io both resolve but 302 to Atlassian's own Statuspage
    marketing site — a soft-200 false positive, not an Openprise page.
    status.openprisetech.com does not resolve. Maintenance windows are announced in the
    Help Center's Release Notes & Announcements category instead. NO StatusPage pointer
    is wired into apis.yml.
  probed:
    - url: https://openprise.statuspage.io
      status: 200
      resolves_to: https://www.atlassian.com/software/statuspage
      verdict: false-positive
    - url: https://openprisetech.statuspage.io
      status: 200
      resolves_to: https://www.atlassian.com/software/statuspage
      verdict: false-positive
    - url: https://status.openprisetech.com
      status: null
      verdict: NXDOMAIN
sla:
  url: null
  uptime_target: null
  note: >-
    No uptime SLA is published. API Factory is marketed as offering "high availability,
    and zero downtime" with no numeric target behind it. What IS published are support
    response targets, per plan tier.
  support_response_targets:
    - tier: Professional
      response: 4-hour
      hours: Monday - Friday, 8am - 6pm PT
    - tier: Enterprise
      response: 2-hour
      hours: 24 x 7 x 365
  source: https://www.openprisetech.com/pricing
retention:
  logs: 1 year
  note: Published as "Length of log retention — 1 year" on both plan tiers.
  source: https://www.openprisetech.com/pricing
security_advisories:
  published: true
  channel: https://helpcenter.openprisetech.com/hc/en-us/categories/24103645602580-Release-Notes-Announcements
  examples:
    - 'Addressing Apache Tomcat vulnerability CVE-2025-24813'
    - 'Addressing HTTP/2 Protocol & Rapid Reset Attack CVE-2023-44487'
  note: >-
    Openprise publishes named-CVE response advisories in the same Help Center category as
    its release notes. This is vulnerability RESPONSE communication; it is not a
    vulnerability disclosure program and Openprise publishes no intake channel for
    externally-reported vulnerabilities.
support:
  email: help@openprisetech.com
  phone: '+1-650-445-4353'
  help_center: https://helpcenter.openprisetech.com/hc/en-us
  source: https://helpcenter.openprisetech.com/hc/en-us/articles/24107438951828-Support
deprecated_operations: []
evidence:
  - url: https://helpcenter.openprisetech.com/hc/en-us/articles/36104841076116-Release-Notes-Current-Year
    http_status: 200
  - url: https://www.openprisetech.com/pricing
    http_status: 200
  - url: https://openprise.statuspage.io
    http_status: 200
    note: redirects off-domain to atlassian.com — rejected
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com