specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: Opsgenie (Atlassian)
providerId: opsgenie
created: '2026-05-04'
# Provenance stamped 2026-08-11: this artifact was written by the API Evangelist
# bulk sweep dated 2026-05-04, not harvested from the provider. See roadmap#35.
method: generated
modified: '2026-05-04'
reconciled: true
tags:
  - Incident Response
  - On-Call
description: 'Opsgenie tiers: Free / Essentials / Standard / Enterprise. New sales ended June 2025; existing
  customers must migrate by April 2027.'
sources:
  - https://www.atlassian.com/software/opsgenie/pricing
plans:
  - id: opsgenie-free
    name: Free
    type: freemium
    description: Up to 5 users, basic on-call.
    entries:
      - label: Users
        name: users
        type: quota
        metric: user
        limit: 5
        timeFrame: month
        geo: global
        unit: 1
        price: '0.00'
        userMultiplied: false
    elements:
      - name: 100 international notifications/mo
      - name: 1 schedule
      - name: 1 escalation policy
      - name: Email + push
  - id: opsgenie-essentials
    name: Essentials
    type: paid
    description: $9.45/user/month.
    entries:
      - label: Per user
        name: seat
        type: subscription
        metric: user
        limit: -1
        timeFrame: month
        geo: global
        unit: 1
        price: '9.45'
        userMultiplied: true
    elements:
      - name: Unlimited integrations
      - name: Multiple schedules
      - name: Multiple escalation policies
      - name: Round-robin
      - name: Status pages
  - id: opsgenie-standard
    name: Standard
    type: paid
    description: $19.95/user/month.
    entries:
      - label: Per user
        name: seat
        type: subscription
        metric: user
        limit: -1
        timeFrame: month
        geo: global
        unit: 1
        price: '19.95'
        userMultiplied: true
    elements:
      - name: Custom incident response orchestration
      - name: Stakeholder communications
      - name: Service health dashboards
      - name: Heartbeat monitoring
  - id: opsgenie-enterprise
    name: Enterprise
    type: enterprise
    description: $31.90/user/month.
    entries:
      - label: Per user
        name: seat
        type: subscription
        metric: user
        limit: -1
        timeFrame: month
        geo: global
        unit: 1
        price: '31.90'
        userMultiplied: true
    elements:
      - name: Advanced reporting and analytics
      - name: Post-incident reviews
      - name: Audit logs
      - name: Service-now integration
      - name: JSM-grade incident management
  - id: opsgenie-eol
    name: End of Life Notice
    type: enterprise
    description: New sales ended 2025-06-04; data must move to JSM/Compass by 2027-04-05.
    entries:
      - label: EOL date
        name: eol
        type: subscription
        metric: one-time
        limit: 1
        timeFrame: one-time
        geo: global
        unit: 1
        price: '0.00'
        userMultiplied: false
    elements:
      - name: Migrate to Jira Service Management or Compass
      - name: Existing customers continue until April 2027
x-canonical:
  generated: '2026-10-08'
  vocabulary: all/0-working/economics/plans-canonical.yml
  models:
  - free
  - seat
  - subscription
  units:
  - seat
  plans:
  - name: Free
    access: freemium
    model: free
    model_how: derived
    units:
    - seat
    periods:
    - month
  - name: Essentials
    access: paid
    model: seat
    model_how: derived
    units:
    - seat
    periods:
    - month
  - name: Standard
    access: paid
    model: seat
    model_how: derived
    units:
    - seat
    periods:
    - month
  - name: Enterprise
    access: enterprise
    model: seat
    model_how: derived
    units:
    - seat
    periods:
    - month
  - name: End of Life Notice
    access: enterprise
    model: subscription
    model_how: derived
    units:
    - other
    periods:
    - one-time